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Quess Customer Service Executive Interview Questions and Answers

Updated 3 Jan 2025

Quess Customer Service Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    Experienced customer service executive with a strong background in resolving customer issues and ensuring satisfaction.

    • Over 5 years of experience in customer service roles

    • Skilled in handling customer inquiries, complaints, and feedback

    • Proficient in using CRM systems to track customer interactions

    • Excellent communication and problem-solving skills

    • Received multiple awards for outstanding customer service performance

  • Answered by AI

I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. My qualification graduate
  • Q2. How was a company which process
  • Q3. I hope this opportunity give us
  • Q4. Thanks give this opportunity

Interview Preparation Tips

Interview preparation tips for other job seekers - I am looking for a job as a semi voice process and chat process

Customer Service Executive Interview Questions Asked at Other Companies

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I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction about working experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont be Shay and be confident best of luck

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(4 Questions)

  • Q1. Tell about your self
  • Q2. Women empowerment
  • Q3. Why did you choose health care
  • Q4. Tell me about your college days

I applied via Naukri.com and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me some bad and good experience you might have had with your previous experience as a customer service executive.

Interview Preparation Tips

Interview preparation tips for other job seekers - The key to crack any interview at any company is not just your experience or qualifications, but also your personality, I.e. the way you speak, the way you greet them, the way you walk in and sit, the manner you show, the way you're dressed,........ To read more..
Visit: -----/

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About myself, technical

Interview Preparation Tips

Interview preparation tips for other job seekers - Good and found out to be fine while joining

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. My Working experience
  • Ans. My Working experience was awesome...bcos my daily field work with new challenges and opportunities
  • Answered Anonymously
  • Q2. What is my Working style
  • Ans. My Working style too good with everyone morning bcos my market relationship are build my own...
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Please see my ability and experience...
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Related to my core Job profile and experience
  • Q2. About new change in government compliance changes,
  • Q3. How I can manage those changes

Interview Preparation Tips

Interview preparation tips for other job seekers - Apply through the company Internal reference, you will get 100% select, No question will ask now, not knowledge test at all.

Interview Questionnaire 

4 Questions

  • Q1. SQL Server Joins?
  • Q2. Top 2 Salary from each department?
  • Q3. Delete 30000000+ records from the live system aprroach to delete these records?
  • Ans. 

    Use a combination of backup and delete approach to safely delete the records.

    • Take a backup of the live system before deleting any records.

    • Identify the records to be deleted using a query or script.

    • Delete the records in batches to avoid overwhelming the system.

    • Monitor the system during the deletion process for any issues.

    • Verify the deletion by checking the number of records before and after.

    • Consider archiving the delete

  • Answered by AI
  • Q4. Performance Tuning?

Skills evaluated in this interview

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What was your Targets, past experience,
  • Q2. What are the Latest trends
  • Ans. 

    The latest trends include AI, remote work, sustainability, and digital transformation.

    • Artificial Intelligence (AI) is being integrated into various industries and processes to improve efficiency and accuracy.

    • Remote work is becoming more popular due to advancements in technology and the COVID-19 pandemic.

    • Sustainability is a growing concern for businesses and individuals, leading to a shift towards eco-friendly practices...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be uptodate with current best practices, newest recruitment devices
Contribute & help others!
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Quess Interview FAQs

How many rounds are there in Quess Customer Service Executive interview?
Quess interview process usually has 1-2 rounds. The most common rounds in the Quess interview process are One-on-one Round and Resume Shortlist.
How to prepare for Quess Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Quess. The most common topics and skills that interviewers at Quess expect are Communication Skills, English, Hindi, cce and cse.
What are the top questions asked in Quess Customer Service Executive interview?

Some of the top questions asked at the Quess Customer Service Executive interview -

  1. I hope this opportunity give...read more
  2. My qualification gradu...read more
  3. Thanks give this opportun...read more

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Quess Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Quess Customer Service Executive Salary
based on 83 salaries
₹1.5 L/yr - ₹4.7 L/yr
8% less than the average Customer Service Executive Salary in India
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based on 24 reviews

3.6/5

Rating in categories

3.6

Skill development

3.5

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3.7

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3.4

Job security

3.7

Company culture

3.1

Promotions

3.5

Work satisfaction

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