TTEC India Customer Service Executive Interview Questions and Answers

Q1. What special attributes do you possess that make you a perfect fit for this role, considering that many individuals can perform car service?
Ans. 
I possess excellent communication skills, problem-solving abilities, and a strong customer-centric approach.
• Strong communication skills to effectively interact with customers and address their concerns

• Proven problem-solving abilities to quickly resolve issues and provide satisfactory solutions

• Customer-centric approach to prioritize customer satisfaction and build positive relationships

• Ability to remain calm and compose...read more
Answered by AI
Add your answer
Q2. What skills do you possess that are relevant to the execution of this role?
Ans. 
I possess strong communication skills, problem-solving abilities, and a customer-centric approach.
• Excellent communication skills to effectively interact with customers and address their concerns

• Strong problem-solving abilities to quickly resolve issues and provide solutions

• Customer-centric approach to ensure customer satisfaction and retention

• Ability to remain calm and patient in challenging situations

• Experience in han...read more
Answered by AI
Add your answer
Q3. What attracted you to choose this company as your new employer?
Ans. 
The company's strong reputation for excellent customer service and commitment to employee development attracted me.
• Reputation for excellent customer service

• Commitment to employee development

• Positive reviews from current and former employees
Answered by AI
Add your answer
Q4. What's your salary expectations
Ans. 
My salary expectations are in line with industry standards and based on my experience and qualifications.
• Research industry standards for the position

• Consider my experience and qualifications

• Be prepared to negotiate based on job responsibilities and benefits package
Answered by AI
Add your answer

Q1. Do you have experience
Ans. 
Yes, I have 3 years of experience in customer service roles.
• Worked as a customer service representative for 2 years at Company X

• Handled customer inquiries, resolved complaints, and processed orders

• Trained new employees on customer service best practices
Answered by AI
Add your answer
Q2. Are you dedicated to this role
Ans. 
Yes, I am dedicated to this role and committed to providing excellent customer service.
• I have a strong work ethic and always strive to exceed customer expectations

• I am willing to go above and beyond to resolve customer issues and ensure their satisfaction

• I am constantly seeking ways to improve my skills and knowledge in order to better serve customers
Answered by AI
Add your answer

Integrity and honesty