20+ TTEC India Chat and Email Support Executive Interview Questions & Answers | Complete Prep Guide 2025

TTEC India Chat and Email Support Executive Interview Experiences

11 interviews found

Chat and Email Support Executive Interview Questions & Answers

Anonymous

posted on 1 Dec 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Assignment

Mcq questions of english grammer

Round 2 - Group Discussion

Introduction, they ask you about yourself

Round 3 - One-on-one

(2 Questions)

Q1. What do you know about TtEc

Ans.

TtEc is a leading provider of chat and email support services for businesses.

TtEc offers 24/7 customer support through chat and email channels
They specialize in providing personalized and efficient support to clients
TtEc has a team of trained professionals who handle customer inquiries and issues
They use advanced technology and tools to streamline the support process

Answered by AI

Add your answer

Q2. Say yours views on politics of india

Add your answer

Chat and Email Support Executive Interview Questions & Answers

Anonymous

posted on 27 Aug 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Jul 2024. There were 4 interview rounds.

Round 1 - Aptitude Test

Questions based on basic reasoning,english comprehension & computer.

Round 2 - One-on-one

(2 Questions)

Q1. Introduction and place

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Q2. Prior experience

Add your answer

Round 3 - HR

(2 Questions)

Q1. Salary discussion

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Q2. Joining date & what to expect in OPs round

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Round 4 - One-on-one

(1 Question)

Q1. Operation round

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Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident be fluent in engkish and improve your writing skills.

Chat and Email Support Executive Interview Questions & Answers

Shivesh Kumar

posted on 12 Oct 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Tell me any conflict you face durig your job?

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Tell me about yourself?

Add your answer

Chat and Email Support Executive Interview Questions & Answers

Anonymous

posted on 26 Aug 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - Aptitude Test

It was kind of non verbal assessment.

Round 3 - HR

(1 Question)

Q1. Video meet where the check you verbal and nonverbal communication

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - One must have good fluency in english.

Chat and Email Support Executive Interview Questions & Answers

Anonymous

posted on 16 Nov 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.

View all Resume tips

Round 2 - Aptitude Test

Basic computer related questions

Round 3 - HR

(5 Questions)

Q1. Write a 4-5 line Answer about any topic given eg. Movie that has transformed you etc

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Q2. Basic questions how was last company, salary etc

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Q3. How Can you work under pressure

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Q4. Strength and weekness

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Q5. How many members are there in family

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Chat and Email Support Executive Interview Questions & Answers

Anonymous

posted on 13 Aug 2024

Interview experience

Good

Difficulty level

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. ?Brief about yourself

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Q2. Brief about about your role in last organization

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good in conversation in English. Should be grammatically correct.

Chat and Email Support Executive Interview Questions & Answers

Motivational Mantras

posted on 15 Oct 2023

Interview experience

Excellent

Difficulty level

Process Duration

Less than 2 weeks

Result

Selected

I applied via Job Portal and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.

View all Resume tips

Round 2 - Aptitude Test

A test based on your writing skills including on one topic like : Different between E commerce business and offline Business. You need to write 500-1000 words. One test for grammar check, you need to fill the sentences

Round 3 - HR

(1 Question)

Q1. Basic introduction

Add your answer

Round 4 - Behavioral

(3 Questions)

Q1. Same introduction, why you want to join, what you expect from us...

Add your answer

Q2. Why you want to join?

Add your answer

Q3. How many leaves you will take in a year?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You can crack the interview if you are confident, much knowledge is not required

Chat and Email Support Executive Interview Questions & Answers

Anonymous

posted on 2 Jun 2022

I applied via Company Website and was interviewed in May 2022. There was 1 interview round.

Round 1 - One-on-one

(1 Question)

Q1. What if customer says that the ordered material is not reached but the tracking shows the material is delivered. What has gone wrong.

Ans.

Possible reasons for discrepancy between customer claim and tracking information.

Incorrect delivery address provided by the customer.
Package delivered to the wrong recipient.
Package stolen or misplaced after delivery.
Delivery status not updated accurately in the tracking system.
Customer mistakenly checked the wrong tracking number.
Delivery attempted but customer was not available to receive the package.

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't answer in single line. Try to type more informative. Type faster.

Chat and Email Support Executive Interview Questions & Answers

Anonymous

posted on 5 Sep 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - Aptitude Test

Maths, reasoning, English and computers

Round 3 - One-on-one

(2 Questions)

Q1. Introduction - My resume Why you are looking to work in sales - Because it is offering great incentives and benefits comfortable with rotational shift - yes comfortable with night shifts - yes

Add your answer

Q2. May I know about 6 months gapping ? I took time to look and get the best job opportunities

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills along with good English speaking skills are important

Chat and Email Support Executive Interview Questions & Answers

Anonymous

posted on 4 May 2022

I applied via Referral and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Questions on aptitude test, some MCQ's and passage reading etc.

Round 3 - Interview

(2 Questions)

Q1. Tell me something about yourself

Add your answer

Q2. Academic background and Current location

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Have to be confident and honest in replying the questions

Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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TTEC India Interview FAQs

How many rounds are there in TTEC India Chat and Email Support Executive interview?

TTEC India interview process usually has 2-3 rounds. The most common rounds in the TTEC India interview process are Resume Shortlist, HR and Aptitude Test.

What are the top questions asked in TTEC India Chat and Email Support Executive interview?

Some of the top questions asked at the TTEC India Chat and Email Support Executive interview -

What if customer says that the ordered material is not reached but the tracking...read more
What do you know about T...read more
May I know about 6 months gapping ? I took time to look and get the best job o...read more

How long is the TTEC India Chat and Email Support Executive interview process?

The duration of TTEC India Chat and Email Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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TTEC India Chat and Email Support Executive Interview Process

based on 8 interviews

3 Interview rounds

Resume Shortlist Round
Aptitude Test Round
HR Round

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TTEC India Chat and Email Support Executive Salary

based on 33 salaries

₹2.5 L/yr - ₹4.6 L/yr

17% more than the average Chat and Email Support Executive Salary in India

View more details

TTEC India Salaries in India

Fraud Analyst 297 salaries	₹0 L/yr - ₹0 L/yr
Chat Support Executive 235 salaries	₹0 L/yr - ₹0 L/yr
Fraud Prevention Representative 196 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Representative 180 salaries	₹0 L/yr - ₹0 L/yr
Chat Associate 148 salaries	₹0 L/yr - ₹0 L/yr