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Teleperformance
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I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.
I am passionate about providing excellent customer service and believe my skills align well with the role.
Passionate about helping customers
Strong communication skills
Previous experience in customer support roles
Enjoy problem-solving and resolving issues efficiently
posted on 12 Sep 2023
I applied via Recruitment Consulltant
Three Interview rounds in Technical Round.That rounds one is operation round,second round is versant round,Thrid roundAMCAT(posting chart)(Aptitude test Flick kart)
I am Gowri shankari, I did Bsc Maths in Queith millath college, I live in Madhavaram, i like Music,painting,colouring,chanting,reading books, 1 year experienced in firstsource pvt ltd, I know Ms-office,Ms'word,Ms=excel, My strenth is i like to learn new things.
There was common reasoning MCQ questions
Yes, I am comfortable with both calling and chat processes.
I have experience in handling both calling and chat processes in previous roles.
I am comfortable communicating effectively through both mediums.
I understand the importance of providing excellent customer service through calls and chats.
Give one topic do the work.
Given case study about knowledge, do the work
Given again work. And do the work
I applied via Job Fair and was interviewed in Feb 2024. There was 1 interview round.
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
Teleperformance interview questions for designations
I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.
Versant test and self introduction
I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.
They will ask you about computer's all system.
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posted on 30 Sep 2024
Experienced customer support executive with strong communication skills and problem-solving abilities.
Over 5 years of experience in providing chat and email support for various companies
Proficient in handling customer inquiries, resolving issues, and providing product information
Skilled in multitasking, time management, and working efficiently under pressure
Excellent written and verbal communication skills
Familiar with...
My worst decision was dropping out of college without a plan.
Lack of guidance and support led to impulsive decision
Struggled to find stable job without degree
Realized the importance of education later on
I would follow company policy and guidelines for processing refunds, ensuring customer satisfaction.
Review company policy on refunds
Check if customer is eligible for a refund based on policy
Process refund according to company guidelines
Communicate refund process and timeline to customer
Offer alternative solutions if refund is not possible
posted on 12 Dec 2024
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
Basic Arithmetic Questions
Constructing and email to the client
posted on 13 Jul 2024
I applied via Job Portal and was interviewed in Jun 2024. There were 3 interview rounds.
Passage writing on a given topic.
HR ma’am asked me to give a OEPT test (verbal english) for an email process interview process. Scored 70+ in all three sections of OEPT (as results displayed in real-time after completion). Surprisingly, HR MA’AM then told that overall score is 56 because that is calculated DIFFERENTLY.
The duration of Teleperformance Chat and Email Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 8 interviews
Interview experience
based on 5 reviews
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