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Teleperformance Chat and Email Support Executive Interview Questions and Answers
Teleperformance Chat and Email Support Executive Interview Experiences
7 interviews found
Deep Sekhar
Selected
I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.
(2 Questions)
- Q1. Why do you want to get hired?
- Ans.
I am passionate about providing excellent customer service and believe my skills align well with the role.
Passionate about helping customers
Strong communication skills
Previous experience in customer support roles
Enjoy problem-solving and resolving issues efficiently
- Q2. What are your strengths
Chat and Email Support Executive Interview Questions & Answers
Gowri shankari K
posted on 12 Sep 2023
I applied via Recruitment Consulltant
(1 Question)
- Q1. How many rounds
- Ans.
Three Interview rounds in Technical Round.That rounds one is operation round,second round is versant round,Thrid roundAMCAT(posting chart)(Aptitude test Flick kart)
(1 Question)
- Q1. Tell about your self.
- Ans.
I am Gowri shankari, I did Bsc Maths in Queith millath college, I live in Madhavaram, i like Music,painting,colouring,chanting,reading books, 1 year experienced in firstsource pvt ltd, I know Ms-office,Ms'word,Ms=excel, My strenth is i like to learn new things.
There was common reasoning MCQ questions
(3 Questions)
- Q1. Why you want work with us
- Q2. Are you ok with calling and chat process
- Ans.
Yes, I am comfortable with both calling and chat processes.
I have experience in handling both calling and chat processes in previous roles.
I am comfortable communicating effectively through both mediums.
I understand the importance of providing excellent customer service through calls and chats.
- Q3. When you will join
(1 Question)
- Q1. How to do work
Give one topic do the work.
Given case study about knowledge, do the work
(1 Question)
- Q1. Can yoyu tell me a little about yourself
(1 Question)
- Q1. Work about tell that is salary, time also.
Given again work. And do the work
Interview Preparation Tips
- Conducting Interviews
- Chats
Selected
I applied via Job Fair and was interviewed in Feb 2024. There was 1 interview round.
(2 Questions)
- Q1. How to introduce us?
- Q2. How to the interview?
What people are saying about Teleperformance
Selected
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. How did you spend your last weekend ?
- Q2. How was your last working day
Teleperformance interview questions for designations
Selected
I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.
Versant test and self introduction
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.
(2 Questions)
- Q1. What is/are your hobbies?
- Ans. When I was asked I told them that "I like to spend my free time playing chess. I also like to sing songs after listening them." Then the HR asked me about about my favorite singer and the current chess world champion. I answered both as I knew that. So either be prepared about whatever you're telling the interviewer or be real.
- Q2. What is your short term and long term goal?
- Ans. These type of questions are often asked to test your seriousness towards your life and also to check how responsible as well as concerned you are for your own career. Some people often mistakenly answer short term and long term goals contradictorily. This should not be done. Whatever your long term goal be, your short term goal should always be an initial step towards it.
Interview Preparation Tips
Chat and Email Support Executive Jobs at Teleperformance
I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.
They will ask you about computer's all system.
(1 Question)
- Q1. What is operating system, and some question were releted to it.
Interview Preparation Tips
Interview questions from similar companies
Chat and Email Support Executive Interview Questions & Answers
Foundever
Anonymous
posted on 30 Sep 2024
Selected
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced customer support executive with strong communication skills and problem-solving abilities.
Over 5 years of experience in providing chat and email support for various companies
Proficient in handling customer inquiries, resolving issues, and providing product information
Skilled in multitasking, time management, and working efficiently under pressure
Excellent written and verbal communication skills
Familiar with...
- Q2. Asked me how long I was living in the current city
(2 Questions)
- Q1. Essay on worst decision of your life
- Ans.
My worst decision was dropping out of college without a plan.
Lack of guidance and support led to impulsive decision
Struggled to find stable job without degree
Realized the importance of education later on
- Q2. Had to handle 3 mock chats continuously
(2 Questions)
- Q1. Self introduction
- Q2. What will you do if customer asks for refund
- Ans.
I would follow company policy and guidelines for processing refunds, ensuring customer satisfaction.
Review company policy on refunds
Check if customer is eligible for a refund based on policy
Process refund according to company guidelines
Communicate refund process and timeline to customer
Offer alternative solutions if refund is not possible
Chat and Email Support Executive Interview Questions & Answers
TTEC India
Anonymous
posted on 1 Dec 2024
Selected
I applied via Naukri.com and was interviewed in Nov 2024. There were 3 interview rounds.
Mcq questions of english grammer
Introduction, they ask you about yourself
(2 Questions)
- Q1. What do you know about TtEc
- Ans.
TtEc is a leading provider of chat and email support services for businesses.
TtEc offers 24/7 customer support through chat and email channels
They specialize in providing personalized and efficient support to clients
TtEc has a team of trained professionals who handle customer inquiries and issues
They use advanced technology and tools to streamline the support process
- Q2. Say yours views on politics of india
Chat and Email Support Executive Interview Questions & Answers
Firstsource Solutions
Anonymous
posted on 12 Dec 2024
Selected
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
Basic Arithmetic Questions
Constructing and email to the client
Interview Preparation Tips
Teleperformance Interview FAQs
The duration of Teleperformance Chat and Email Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Chat and Email Support Executive Interview Process
based on 8 interviews
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Teleperformance Chat and Email Support Executive Reviews and Ratings
based on 4 reviews
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