10+ Teleperformance Chat and Email Support Executive Interview Questions & Answers | Complete Prep Guide 2025

Teleperformance Chat and Email Support Executive Interview Experiences

7 interviews found

Chat and Email Support Executive Interview Questions & Answers

Deep Sekhar

posted on 7 Nov 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Why do you want to get hired?

Ans.

I am passionate about providing excellent customer service and believe my skills align well with the role.

Passionate about helping customers
Strong communication skills
Previous experience in customer support roles
Enjoy problem-solving and resolving issues efficiently

Answered by AI

Add your answer

Q2. What are your strengths

Add your answer

Chat and Email Support Executive Interview Questions & Answers

Gowri shankari K

posted on 12 Sep 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Recruitment Consulltant

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - Technical

(1 Question)

Q1. How many rounds

Ans.

Three Interview rounds in Technical Round.That rounds one is operation round,second round is versant round,Thrid roundAMCAT(posting chart)(Aptitude test Flick kart)

Answered by Gowri shankari K

Add your answer

Round 3 - HR

(1 Question)

Q1. Tell about your self.

Ans.

I am Gowri shankari, I did Bsc Maths in Queith millath college, I live in Madhavaram, i like Music,painting,colouring,chanting,reading books, 1 year experienced in firstsource pvt ltd, I know Ms-office,Ms'word,Ms=excel, My strenth is i like to learn new things.

Answered by Gowri shankari K

Add your answer

Round 4 - Aptitude Test

There was common reasoning MCQ questions

Round 5 - One-on-one

(3 Questions)

Q1. Why you want work with us

Add your answer

Q2. Are you ok with calling and chat process

Ans.

Yes, I am comfortable with both calling and chat processes.

I have experience in handling both calling and chat processes in previous roles.
I am comfortable communicating effectively through both mediums.
I understand the importance of providing excellent customer service through calls and chats.

Answered by AI

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Q3. When you will join

Add your answer

Round 6 - training

(1 Question)

Q1. How to do work

Add your answer

Round 7 - Group Discussion

Give one topic do the work.

Round 8 - Case Study

Given case study about knowledge, do the work

Round 9 - HR

(1 Question)

Q1. Can yoyu tell me a little about yourself

Add your answer

Round 10 - HR

(1 Question)

Q1. Work about tell that is salary, time also.

Add your answer

Round 11 - Assignment

Given again work. And do the work

Interview Preparation Tips

Topics to prepare for Teleperformance Chat and Email Support Executive interview:

Conducting Interviews
Chats

Interview preparation tips for other job seekers - This is very good work

Chat and Email Support Executive Interview Questions & Answers

Anonymous

posted on 11 Mar 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Job Fair and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Technical

(2 Questions)

Q1. How to introduce us?

Add your answer

Q2. How to the interview?

Add your answer

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Chat and Email Support Executive Interview Questions & Answers

Anonymous

posted on 16 Apr 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. How did you spend your last weekend ?

Add your answer

Q2. How was your last working day

Add your answer

Chat and Email Support Executive Interview Questions & Answers

Anonymous

posted on 11 Dec 2024

Interview experience

Bad

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Assignment

Versant test and self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Choose good company. With proper research

Chat and Email Support Executive Interview Questions & Answers

Anonymous

posted on 28 Dec 2022

Interview experience

Good

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. What is/are your hobbies?

Ans. When I was asked I told them that "I like to spend my free time playing chess. I also like to sing songs after listening them." Then the HR asked me about about my favorite singer and the current chess world champion. I answered both as I knew that. So either be prepared about whatever you're telling the interviewer or be real.

Answered Anonymously

Add your answer

Q2. What is your short term and long term goal?

Ans. These type of questions are often asked to test your seriousness towards your life and also to check how responsible as well as concerned you are for your own career. Some people often mistakenly answer short term and long term goals contradictorily. This should not be done. Whatever your long term goal be, your short term goal should always be an initial step towards it.

Answered Anonymously

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Interview Preparation Tips

Interview preparation tips for other job seekers - Never lie about your hobbies because they could ask you for the details in the next question. And if they start digging deeper, you could be in a serious trouble. So be prepared for all the questions and be careful about whatever you're telling to the HR.

Chat and Email Support Executive Jobs at Teleperformance

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Chat And Email Support Executive

Ajmer, Amber +1

0-4 Yrs

₹ 3-3 LPA

Chat and Email Support Executive Interview Questions & Answers

Anonymous

posted on 22 Feb 2022

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test

They will ask you about computer's all system.

Round 2 - Technical

(1 Question)

Q1. What is operating system, and some question were releted to it.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready for typing test, written test, and technical question test.

Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 16 Mar 2018

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire

3 Questions

Q1. VERSANT TEST(English language and voice test)

Add your answer

Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard

Add your answer

Q3. Salary discussion

Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

Customer Service Executive Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 3 Oct 2018

I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. PI and Work Experience.

Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous Work experience.

Round: Operations
Experience: Was asked to talk with operations manager.

General Tips: Be honest and work efficiently . To the point.
Skills: Communication, Communication, Communication And Confidence, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week

Customer Care Executive Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 23 Aug 2017

I was interviewed in Jul 2017.

Interview Questionnaire

1 Question

Q1. Tell me something about your self

Ans.

I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

I have 5 years of experience in customer care roles
I am skilled in resolving customer issues and providing exceptional service
I am empathetic and dedicated to helping customers with their needs

Answered by AI

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Interview Preparation Tips

Round: HR Interview
Experience: Introducing my self with family and qualification details

Skills: Communication
College Name: sheshadripuram first grade college

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Chat and Email Support Executive interview?

Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Technical and Assignment.

How to prepare for Teleperformance Chat and Email Support Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Email Support, chat, chat support, email process and Non Voice Process.

What are the top questions asked in Teleperformance Chat and Email Support Executive interview?

Some of the top questions asked at the Teleperformance Chat and Email Support Executive interview -

Are you ok with calling and chat proc...read more
What is operating system, and some question were releted to ...read more
How many rou...read more

How long is the Teleperformance Chat and Email Support Executive interview process?

The duration of Teleperformance Chat and Email Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Teleperformance Chat and Email Support Executive Salary

based on 24 salaries

₹1.9 L/yr - ₹4 L/yr

At par with the average Chat and Email Support Executive Salary in India

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Chat and Email Support Executive Jobs at Teleperformance

Chat And Email Support Executive

Ajmer,

Amber

0-4 Yrs

₹ 3-3 LPA

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