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Teleperformance
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Teleperformance Chat and Email Support Executive Interview Questions and Answers
Teleperformance Chat and Email Support Executive Interview Experiences
7 interviews found
Deep Sekhar
Selected
I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.
(2 Questions)
- Q1. Why do you want to get hired?
- Ans.
I am passionate about providing excellent customer service and believe my skills align well with the role.
Passionate about helping customers
Strong communication skills
Previous experience in customer support roles
Enjoy problem-solving and resolving issues efficiently
- Q2. What are your strengths
Chat and Email Support Executive Interview Questions & Answers
Gowri shankari K
posted on 12 Sep 2023
I applied via Recruitment Consulltant
(1 Question)
- Q1. How many rounds
- Ans.
Three Interview rounds in Technical Round.That rounds one is operation round,second round is versant round,Thrid roundAMCAT(posting chart)(Aptitude test Flick kart)
(1 Question)
- Q1. Tell about your self.
- Ans.
I am Gowri shankari, I did Bsc Maths in Queith millath college, I live in Madhavaram, i like Music,painting,colouring,chanting,reading books, 1 year experienced in firstsource pvt ltd, I know Ms-office,Ms'word,Ms=excel, My strenth is i like to learn new things.
There was common reasoning MCQ questions
(3 Questions)
- Q1. Why you want work with us
- Q2. Are you ok with calling and chat process
- Ans.
Yes, I am comfortable with both calling and chat processes.
I have experience in handling both calling and chat processes in previous roles.
I am comfortable communicating effectively through both mediums.
I understand the importance of providing excellent customer service through calls and chats.
- Q3. When you will join
(1 Question)
- Q1. How to do work
Give one topic do the work.
Given case study about knowledge, do the work
(1 Question)
- Q1. Can yoyu tell me a little about yourself
(1 Question)
- Q1. Work about tell that is salary, time also.
Given again work. And do the work
Interview Preparation Tips
- Conducting Interviews
- Chats
Selected
I applied via Job Fair and was interviewed in Feb 2024. There was 1 interview round.
(2 Questions)
- Q1. How to introduce us?
- Q2. How to the interview?
Selected
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. How did you spend your last weekend ?
- Q2. How was your last working day
Teleperformance interview questions for designations
Selected
I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.
Versant test and self introduction
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.
(2 Questions)
- Q1. What is/are your hobbies?
- Ans. When I was asked I told them that "I like to spend my free time playing chess. I also like to sing songs after listening them." Then the HR asked me about about my favorite singer and the current chess world champion. I answered both as I knew that. So either be prepared about whatever you're telling the interviewer or be real.
- Q2. What is your short term and long term goal?
- Ans.
My short-term goal is to excel in customer support, while my long-term goal is to advance into a leadership role within the company.
Short-term: Master the tools and processes for effective customer support.
Example: Achieve a customer satisfaction score of over 90% in the first six months.
Long-term: Aim for a managerial position to lead a team and improve service strategies.
Example: Develop training programs for new hir
Interview Preparation Tips
Chat and Email Support Executive Jobs at Teleperformance
I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.
They will ask you about computer's all system.
(1 Question)
- Q1. What is operating system, and some question were releted to it.
Interview Preparation Tips
Interview questions from similar companies
Customer Support Executive Interview Questions & Answers
Concentrix Corporation
Preethi Sonu
posted on 2 Jan 2021
I applied via Recruitment Consultant and was interviewed before Jan 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me about yourself?, How would you convince the angry customer?, What would you do if we ask you to work on your off or extend your shift?, Why we need to select you?, How would you participate in team...
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 26 May 2021
I appeared for an interview before May 2020.
Interview Questionnaire
1 Question
- Q1. What are your plans
Interview Preparation Tips
They want to hear you have no plans in life but to work for concentrix. Don't tell them about your dad business or if he has a good job. And tell them you don't have any plans for futher studies.
Just agree with them in everything. LOL
Customer Service Executive Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 26 Apr 2021
I applied via Naukri.com and was interviewed before Apr 2020. There were 6 interview rounds.
Interview Questionnaire
1 Question
- Q1. Intro, past experience, knowledge about customer service
Interview Preparation Tips
Teleperformance Interview FAQs
The duration of Teleperformance Chat and Email Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Chat and Email Support Executive Interview Process
based on 8 interviews
Interview experience
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Teleperformance Chat and Email Support Executive Reviews and Ratings
based on 5 reviews
Rating in categories
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