Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Teleperformance Team. If you also belong to the team, you can get access from here

Teleperformance Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Teleperformance Chat and Email Support Executive Interview Questions and Answers

Updated 11 Dec 2024

Teleperformance Chat and Email Support Executive Interview Experiences

7 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to get hired?
  • Ans. 

    I am passionate about providing excellent customer service and believe my skills align well with the role.

    • Passionate about helping customers

    • Strong communication skills

    • Previous experience in customer support roles

    • Enjoy problem-solving and resolving issues efficiently

  • Answered by AI
  • Q2. What are your strengths
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. How many rounds
  • Ans. 

    Three Interview rounds in Technical Round.That rounds one is operation round,second round is versant round,Thrid roundAMCAT(posting chart)(Aptitude test Flick kart)

  • Answered by Gowri shankari K
Round 3 - HR 

(1 Question)

  • Q1. Tell about your self.
  • Ans. 

    I am Gowri shankari, I did Bsc Maths in Queith millath college, I live in Madhavaram, i like Music,painting,colouring,chanting,reading books, 1 year experienced in firstsource pvt ltd, I know Ms-office,Ms'word,Ms=excel, My strenth is i like to learn new things.

  • Answered by Gowri shankari K
Round 4 - Aptitude Test 

There was common reasoning MCQ questions

Round 5 - One-on-one 

(3 Questions)

  • Q1. Why you want work with us
  • Q2. Are you ok with calling and chat process
  • Ans. 

    Yes, I am comfortable with both calling and chat processes.

    • I have experience in handling both calling and chat processes in previous roles.

    • I am comfortable communicating effectively through both mediums.

    • I understand the importance of providing excellent customer service through calls and chats.

  • Answered by AI
  • Q3. When you will join
Round 6 - training 

(1 Question)

  • Q1. How to do work
Round 7 - Group Discussion 

Give one topic do the work.

Round 8 - Case Study 

Given case study about knowledge, do the work

Round 9 - HR 

(1 Question)

  • Q1. Can yoyu tell me a little about yourself
Round 10 - HR 

(1 Question)

  • Q1. Work about tell that is salary, time also.
Round 11 - Assignment 

Given again work. And do the work

Interview Preparation Tips

Topics to prepare for Teleperformance Chat and Email Support Executive interview:
  • Conducting Interviews
  • Chats
Interview preparation tips for other job seekers - This is very good work

Chat and Email Support Executive Interview Questions Asked at Other Companies

asked in TTEC India
Q1. What if customer says that the ordered material is not reached bu ... read more
Q2. Are you ok with calling and chat process
asked in IntouchCX
Q3. What is urs professionals?
Q4. What is positive points of your hobby?
asked in Foundever
Q5. What will you do if customer asks for refund
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. How to introduce us?
  • Q2. How to the interview?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. How did you spend your last weekend ?
  • Q2. How was your last working day

Teleperformance interview questions for designations

 Chat Support Executive

 (2)

 Email Support Executive

 (2)

 Email Customer Support Executive

 (1)

 Email Executive

 (1)

 Web Chat Executive

 (1)

 Chat Process

 (1)

 Online Chat Representative

 (1)

 Chat Bot Developer

 (1)

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Assignment 

Versant test and self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Choose good company. With proper research
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is/are your hobbies?
  • Ans. When I was asked I told them that "I like to spend my free time playing chess. I also like to sing songs after listening them." Then the HR asked me about about my favorite singer and the current chess world champion. I answered both as I knew that. So either be prepared about whatever you're telling the interviewer or be real.
  • Answered Anonymously
  • Q2. What is your short term and long term goal?
  • Ans. These type of questions are often asked to test your seriousness towards your life and also to check how responsible as well as concerned you are for your own career. Some people often mistakenly answer short term and long term goals contradictorily. This should not be done. Whatever your long term goal be, your short term goal should always be an initial step towards it.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Never lie about your hobbies because they could ask you for the details in the next question. And if they start digging deeper, you could be in a serious trouble. So be prepared for all the questions and be careful about whatever you're telling to the HR.

Chat and Email Support Executive Jobs at Teleperformance

View all

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

They will ask you about computer's all system.

Round 2 - Technical 

(1 Question)

  • Q1. What is operating system, and some question were releted to it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready for typing test, written test, and technical question test.

Interview questions from similar companies

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Some basics maths, reassoning question and grammer.

Round 3 - HR 

(1 Question)

  • Q1. Mainly questions asked are general and must be confident and be firm with what you speak.

Interview Preparation Tips

Interview preparation tips for other job seekers - The main thing to keep in mind while appearing for interview is be crystal clear and I would say confident is the main pillar stone.

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction.....?
  • Q2. Privious job related questions?
  • Q3. Typing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Last experience, self introduction etc..

Interview Preparation Tips

Interview preparation tips for other job seekers - Not to be nervous, listen to the interviewer's questions carefully.

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Chat and Email Support Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Technical and Assignment.
How to prepare for Teleperformance Chat and Email Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Email Support, chat, chat support, email process and Non Voice Process.
What are the top questions asked in Teleperformance Chat and Email Support Executive interview?

Some of the top questions asked at the Teleperformance Chat and Email Support Executive interview -

  1. Are you ok with calling and chat proc...read more
  2. What is operating system, and some question were releted to ...read more
  3. How many rou...read more
How long is the Teleperformance Chat and Email Support Executive interview process?

The duration of Teleperformance Chat and Email Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Teleperformance Chat and Email Support Executive Interview Process

based on 8 interviews

Interview experience

4.3
  
Good
View more
Teleperformance Chat and Email Support Executive Salary
based on 23 salaries
₹1.9 L/yr - ₹4 L/yr
At par with the average Chat and Email Support Executive Salary in India
View more details

Teleperformance Chat and Email Support Executive Reviews and Ratings

based on 5 reviews

2.2/5

Rating in categories

2.4

Skill development

2.2

Work-life balance

2.4

Salary

2.3

Job security

2.3

Company culture

2.2

Promotions

2.0

Work satisfaction

Explore 5 Reviews and Ratings
Customer Care Executive
6.4k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Executive
6.2k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Associate
6.1k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Team Lead
3.4k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Customer Service Executive
2.9k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Teleperformance with

Concentrix Corporation

3.8
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Genpact

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview