Online Chat Representative

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Online Chat Representative Interview Questions and Answers

Updated 25 Jan 2023

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Q1. What are the different types of OS you are comfortable working with?

Ans.

I am comfortable working with Windows, MacOS, and Linux operating systems.

  • Proficient in Windows OS and its applications

  • Familiar with MacOS and its features

  • Comfortable with Linux command line interface

  • Experience with Ubuntu, Fedora, and CentOS

  • Able to troubleshoot common OS issues

Q2. sell the pen which is on my desk..

Ans.

This pen is a must-have for anyone who values quality and style.

  • The pen has a sleek design that is both professional and stylish.

  • It writes smoothly and effortlessly, making it perfect for everyday use.

  • The ink is long-lasting and won't smudge or smear.

  • It's a great gift for anyone who appreciates fine writing instruments.

  • This pen is a great value for its quality and durability.

Online Chat Representative Interview Questions and Answers for Freshers

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Q3. What are the causes of poor mental health?

Ans.

Various factors contribute to poor mental health.

  • Genetic predisposition

  • Traumatic life events

  • Chronic stress

  • Social isolation

  • Unhealthy lifestyle choices

  • Substance abuse

  • Lack of access to mental health services

Q4. How will you answer a customer query

Ans.

I will listen to the customer's query carefully and provide a clear and concise answer.

  • Listen attentively to the customer's query

  • Clarify any doubts or misunderstandings

  • Provide a clear and concise answer

  • Offer additional assistance if needed

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Q5. Mention the total area of jammu and kashmir state

Ans.

The total area of Jammu and Kashmir state is approximately 222,236 square kilometers.

  • The state of Jammu and Kashmir covers a total area of 222,236 square kilometers.

  • This includes both the regions of Jammu and Kashmir.

  • The area is diverse and includes mountainous terrain, valleys, and lakes.

  • Some notable examples of the area's geography are the Himalayan mountain range, Dal Lake, and the Chenab River.

Q6. sell a bouquet to customer on chat

Ans.

Our bouquets are handcrafted with the freshest flowers and arranged beautifully to brighten up any occasion.

  • Our bouquets are perfect for any occasion, whether it's a birthday, anniversary, or just because.

  • Our flowers are sourced from local farms to ensure the freshest quality.

  • We offer a variety of arrangements to fit any budget and style.

  • Our expert florists handcraft each bouquet with care and attention to detail.

  • Here's an example of one of our popular bouquets: [describe bou...read more

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Q7. What is customer service ?

Ans.

Customer service is the assistance and support provided to customers before, during, and after purchasing a product or service.

  • Customer service involves addressing customer inquiries, concerns, and complaints.

  • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

  • Customer service can be provided through various channels such as phone, email, live chat, or social media.

  • Examples of customer service include...read more

Q8. What your language pls

Ans.

I am fluent in English.

  • I am a native English speaker.

  • I have excellent written and verbal communication skills in English.

  • I am able to understand and respond to customer inquiries in English.

  • I am comfortable using English in both formal and informal settings.

Online Chat Representative Jobs

Online Chat Representative_Ahmedabad Location 0-5 years
Talent Acquaintance
0.0
₹ 3 L/yr - ₹ 5 L/yr
Kanpur

Q9. Discuss verbal learning

Ans.

Verbal learning refers to the process of acquiring knowledge and information through spoken or written language.

  • Verbal learning involves the use of language as a medium for acquiring and retaining information.

  • It includes activities such as reading, listening, speaking, and writing.

  • Verbal learning can be enhanced through techniques like repetition, summarizing, and mnemonic devices.

  • Examples of verbal learning include studying for exams, listening to lectures, and participating...read more

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