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TTEC India
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I applied via Referral and was interviewed in Dec 2022. There were 3 interview rounds.
Normal . Basic questions were asked. Not so much into maths, rather than the questions are more of situation based. Afterall, you need to handle clients..
My hobbies include reading, playing guitar, and hiking.
Reading: I enjoy exploring different genres and authors.
Playing guitar: I have been playing for several years and enjoy learning new songs.
Hiking: I love being outdoors and exploring nature trails.
I applied via LinkedIn and was interviewed before Nov 2023. There were 3 interview rounds.
Maths, reasoning, English
Introduction, topic given to write
The test was regarding the communication skills and how much we understand about the customers concern or query.
I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 5 interview rounds.
TTEC India interview questions for designations
What people are saying about TTEC India
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.
Amcat examination
Speed test
I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Listen actively to customers and address their concerns promptly
Provide personalized and empathetic service
Offer multiple channels for customer support (e.g. phone, email, chat)
Train employees to handle difficult situations and provide solutions
Collect feedback and use it to improve service
Create a customer-centric
I applied via Referral and was interviewed before Jul 2020. There were 4 interview rounds.
I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.
To do sales effectively, you need to understand your product, build relationships, communicate persuasively, and follow up consistently.
Understand your product: Know the features, benefits, and unique selling points of what you're selling.
Build relationships: Establish trust and rapport with potential customers by listening, empathizing, and addressing their needs.
Communicate persuasively: Clearly articulate how your p...
I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.
based on 3 interviews
Interview experience
based on 13 reviews
Rating in categories
Fraud Analyst
291
salaries
| ₹2.3 L/yr - ₹5 L/yr |
Chat Support Executive
236
salaries
| ₹2.2 L/yr - ₹4.8 L/yr |
Fraud Prevention Representative
214
salaries
| ₹2.4 L/yr - ₹4.2 L/yr |
Customer Service Representative
180
salaries
| ₹1.5 L/yr - ₹5 L/yr |
Chat Associate
155
salaries
| ₹2 L/yr - ₹4.2 L/yr |
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