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TTEC India Customer Care Executive Interview Questions and Answers

Updated 23 Feb 2025

TTEC India Customer Care Executive Interview Experiences

4 interviews found

Customer Care Executive Interview Questions & Answers

user image Rock Rock

posted on 23 Feb 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I appeared for an interview in Jan 2025.

Round 1 - Aptitude Test 

The topics are basic computer, grammar related questions.

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 7 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Nice Normal test for English spoken

Round 2 - Assignment 

Again this test given for english spoken, Creativity and typing speed

Round 3 - HR 

(1 Question)

  • Q1. Overall good round, confidence and spoken English check
    • Add your answer

Customer Care Executive Interview Questions Asked at Other Companies

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Q1. What would you do if you win 1billion dollar lottey?
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asked in Teleperformance
Q2. Introduction Explain something in English What is customer care o ... read more
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asked in Concentrix Corporation
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
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asked in Teleperformance
Q4. Tell me about this product how will sell to the customer
View answers (10)
asked in Tech Mahindra
Q5. How will you handle irrated customers?
View answers (22)
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Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 10 Jul 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction and basic HR questionnaires
    • Add your answer
  • Q2. Are you willing to relocate?
    • Add your answer
Round 3 - Assignment 

Typing Test. Should be more than 32wpm.

Round 4 - Assignment 

Basic product surfing and E-commerce site Test

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 7 Nov 2022

I applied via Job Portal and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Ans. Tell me about your previous job experiences
    • Answered Anonymously
    Add your answer
  • Q2. Are you ready to relocate once office reopens
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself and needs to have a very good communication skill, can tackle sticky situation easily and can withstand work pressure.

TTEC India interview questions for designations

 Customer Service Executive

 (6)

 Customer Support Executive

 (2)

 Customer Sales Executive

 (1)

 Customer Service

 (1)

 Customer Service Representative

 (4)

 Customer Service Associate

 (4)

 Customer Support Representative

 (2)

 Customer Service Agent

 (1)

Top trending discussions

View All
Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
Got a question about TTEC India?
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 8 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self.
    • Add your answer
  • Q2. What do you join this company
    • Add your answer
  • Q3. Tell me about your Aurangabad city
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview 5 Round .first round ask me tell about your self. And education related questions computer knowledge communction skill tayping speed and last dacoument varification that after appointment letter then training start

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 29 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about yourself and speak on any of the random topic for 2 mins and why you want to join teleperformance.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and do not fumbal English mush be got.

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 15 Sep 2021

I applied via Referral and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction, previous work experience and reason for selecting this company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't fumble

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 1 Aug 2021

I applied via Naukri.com and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Are you comfortable with night shift?
    • Add your answer
  • Q2. Why do you want to join bpo?
    • Add your answer
  • Q3. Are you okay with rotainal shift and rotational off?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and you are good to go....

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image dayanand almaje

posted on 16 Jul 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: Jam round
Tips: Talk about the taypink


Round: Test
Experience: Jam round
Tips: Talk about the taypink

Total Questions: 15

Round: Test
Experience: Discation
Tips: Yes
Duration: 15 minutes

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image Amar Pal

posted on 19 Aug 2017

I appeared for an interview in Jan 2017.

Interview Preparation Tips

Round: Resume Shortlist
Experience: I passed first round by giving interview in english rapidly questiones
Tips: be confident

Round: Test
Duration: 30 minutes
Total Questions: 20

Skills: Communication
More about working at TTEC India

TTEC India Interview FAQs

How many rounds are there in TTEC India Customer Care Executive interview?
TTEC India interview process usually has 2-3 rounds. The most common rounds in the TTEC India interview process are HR, Assignment and Resume Shortlist.
What are the top questions asked in TTEC India Customer Care Executive interview?

Some of the top questions asked at the TTEC India Customer Care Executive interview -

  1. Overall good round, confidence and spoken English ch...read more
  2. Introduction and basic HR questionnai...read more

Tell us how to improve this page.

TTEC India Interviews By Designations

Interview Questions for Popular Designations

TTEC India Customer Care Executive Interview Process

based on 4 interviews

Interview experience

4
  
Good
View more
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TTEC India Customer Care Executive Salary
based on 71 salaries
₹1.6 L/yr - ₹4 L/yr
18% more than the average Customer Care Executive Salary in India
View more details

TTEC India Customer Care Executive Reviews and Ratings

based on 53 reviews

3.1/5

Rating in categories

2.8

Skill development

3.1

Work-life balance

3.2

Salary

3.2

Job security

2.9

Company culture

3.0

Promotions

2.9

Work satisfaction

Explore 53 Reviews and Ratings
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