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TTEC India Customer Service Associate Interview Questions and Answers

Updated 4 Apr 2024

TTEC India Customer Service Associate Interview Experiences

4 interviews found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Aptitude Test 

It was ok, easy not hard

Round 2 - HR 

(1 Question)

  • Q1. It was ok, introduction, hobby, why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - You can join this at the initial phase of your career however u should not stay there more than 1 year.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

You have to go through a detailed assesment

Round 3 - HR 

(1 Question)

  • Q1. Basic hr discussion about process and previous organisation
Round 4 - One-on-one 

(1 Question)

  • Q1. They can ask anything related to your previous job related with your life current affairs

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 7 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about urself
  • Q2. Are you able to do multi tasking and co mortable with all the shifts
  • Q3. What you want to join ttec

Interview Preparation Tips

Interview preparation tips for other job seekers - It's simple just be confident

I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. Why are you willing to relocate if there are enough opportunities in your hometown itself?

Interview Preparation Tips

Interview preparation tips for other job seekers - Wonderful, you'll have basic english test. Then an interaction round.
Chat test
Hr round

TTEC India interview questions for designations

 Customer Service

 (1)

 Customer Service Executive

 (6)

 Customer Service Representative

 (4)

 Customer Service Agent

 (1)

 Customer Support Associate

 (1)

 Service Desk Associate

 (1)

 Customer Service Representative 1

 (1)

 Senior Customer Support Associate

 (1)

What people are saying about TTEC India

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invigoratingmethi
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2w
currently not working
I want to ask whether we are allowed to keep our mobile phones with us and use them during the job hours? I'm Relocating to Ahemdabad
Got a question about TTEC India?
Ask anonymously on communities.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Sep 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About myself, Why do you want to work? And why in BPO? SALARY expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Relax, Not to worry. Only you have to be confident and relax. Don't panic, not to take stress that what will happen and what they ask? They ask simple questions and see how long will you stay in this company!!

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What are your strengths and weaknesses
  • Q2. Describe yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident enough

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Why we should hire u
  • Q2. Why u want to join our oraganization
  • Q3. Why u left previous organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and polite

I applied via Walk-in and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. First They will ask about Tell me about Yourself?
  • Q2. They are Recruiting for Sales profile so you have to be Confident.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent in English and any regional languages. They will take you

I applied via Walk-in and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Make sure to install arogya setu, on ur phone for the entrance.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be energetic at the time of interview. Don't hesitate on ops round, it's a nice place to work.

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Introduce u r self
  • Q2. Intrested app in u r mobile
  • Ans. 

    I am interested in various apps on my mobile, including productivity, entertainment, and social media apps.

    • Productivity apps like Trello and Evernote help me stay organized and on top of my tasks.

    • Entertainment apps like Netflix and Spotify provide me with hours of entertainment on-the-go.

    • Social media apps like Instagram and Twitter allow me to stay connected with friends and family.

    • I also enjoy using fitness apps like ...

  • Answered by AI
  • Q3. Y u left the previous job nd describe about it
  • Q4. Y u want to join in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview is only for 3 mins they just ask to introduce u r self nd in every interview they ask the only topic is what is the favourite app u like u r mobile nd y

TTEC India Interview FAQs

How many rounds are there in TTEC India Customer Service Associate interview?
TTEC India interview process usually has 3 rounds. The most common rounds in the TTEC India interview process are Aptitude Test, HR and Resume Shortlist.

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TTEC India Customer Service Associate Interview Process

based on 4 interviews

Interview experience

4
  
Good
View more
Join TTEC India Spark your potential
TTEC India Customer Service Associate Salary
based on 103 salaries
₹2 L/yr - ₹4.6 L/yr
9% more than the average Customer Service Associate Salary in India
View more details

TTEC India Customer Service Associate Reviews and Ratings

based on 27 reviews

3.3/5

Rating in categories

2.8

Skill development

3.0

Work-life balance

2.5

Salary

2.5

Job security

3.3

Company culture

2.2

Promotions

2.8

Work satisfaction

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