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Bpo Convergence Interview Questions, Process, and Tips

Updated 19 Nov 2024

Top Bpo Convergence Interview Questions and Answers

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Bpo Convergence Interview Experiences

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50 interviews found

Cce Executive Interview Questions & Answers

user image Anonymous

posted on 19 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself?
  • Q2. Give answer about short period of service in past experiences?
  • Q3. Why did you left multiple companies?
  • Q4. Howlong will you be staying in their company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare about your experiences and cv should be no gap if there is elaborate about that .

Cce Executive Interview Questions asked at other Companies

Q1. Why did you decide to switch your field from software to BPO?
View answer (1)
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Brief about yourself
  • Q2. About the 7 QC tools

Interview Preparation Tips

Interview preparation tips for other job seekers - Please check all the policies first then only join the organization.

Quality Analyst Interview Questions asked at other Companies

Q1. How you will maintain the balance between operations and quality so that they do not have any conflicts of interest
View answer (3)

Cce Executive Interview Questions & Answers

user image Neeraj Verma

posted on 5 Apr 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Interview is the easiest part of this company

Round 2 - Group Discussion 

Very easy to crack the interview

Round 3 - Client Interview 

(3 Questions)

  • Q1. Please Don't go
  • Q2. Please don't go.
  • Q3. Worst company ever

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go.

Cce Executive Interview Questions asked at other Companies

Q1. Why did you decide to switch your field from software to BPO?
View answer (1)
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell us about yourself
  • Q2. How much salary expectation

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Bpo Convergence interview questions for popular designations

 Customer Care Executive

 (9)

 Customer Service Executive

 (6)

 Cce Executive

 (4)

 Telecaller

 (3)

 Team Lead

 (2)

 Agent

 (1)

 Assistant Manager

 (1)

 Backend Officer

 (1)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. I am a Fresher and my Degree is BTech Civil Engineering in CSJM University of Kanpur and I can't walk properly and I can walk only with Walker and I can stand or sit because my leg operation finished and m...
  • Q2. I can provide Job in call centre BPO through Speak in English or Hindi or Bengali or Computer Account or Civil Engineering
  • Ans. I have no Job and no interview , I will provide Job in Kolkata Salt Lake Sector 5
  • Answered Anonymously
  • Q3. This can u see ,I will provide in Job Kolkata Salt Lake Sector 5 but I can't walk properly and I can walk only with Walker because my leg operation finished and my age is 34

Senior Sales Associate Interview Questions asked at other Companies

Q1. How you can convince anyone to buy your product and make them believe that your product is better then others?
View answer (1)

Get interview-ready with Top Bpo Convergence Interview Questions

BPO Associate Interview Questions & Answers

user image Anonymous

posted on 13 Aug 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - Aptitude Test 

Normal aptitude general quotient test was there

Round 2 - Assignment 

Completed assignment in next 2 days of the aptitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on current affairs

BPO Associate Interview Questions asked at other Companies

Q1. 1) what is bpo? 2) what is customer service? 3) why you want to join in this company?
View answer (1)

Jobs at Bpo Convergence

View all

Salesman Interview Questions & Answers

user image Anonymous

posted on 21 Nov 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. About u r self
  • Q2. Asking where is u r favourite place
  • Q3. Experience yeah fresher
  • Q4. Do you know ms Excel
  • Ans. 

    Yes, I am proficient in using Microsoft Excel for data analysis, reporting, and creating spreadsheets.

    • Proficient in using formulas, functions, and pivot tables

    • Experience in data analysis, reporting, and creating charts

    • Familiar with sorting, filtering, and formatting data

    • Ability to create and modify spreadsheets efficiently

  • Answered by AI
  • Q5. What you expect pakage ?
  • Ans. 

    I expect a competitive salary with commission, benefits such as health insurance and paid time off, and opportunities for career growth.

    • Competitive salary with commission

    • Benefits like health insurance and paid time off

    • Opportunities for career growth

  • Answered by AI

Salesman Interview Questions asked at other Companies

Q1. How can you motivate the customer to buy our products
View answer (8)

Telecaller Interview Questions & Answers

user image Anonymous

posted on 28 Oct 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction question and willing to do job ?
Round 3 - One-on-one 

(1 Question)

  • Q1. Basic concepts of technical efficacy like ms word Excel PowerPoint?
Round 4 - Assignment 

Hearing the recorded calls and speak like them

Interview Preparation Tips

Interview preparation tips for other job seekers - *Dress code must be important
*Don't panic
*Fluent in English and tamil or hindi.

Telecaller Interview Questions asked at other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to method 2.What is the vlookup? Vlookup is a mapping in the one file to another file 3.Tell me about cut, copy, paste? Cut: Ctrl+p Copy: Ctrl+c Paste: Ctrl+v File save: Ctrl+s 4.wha... read more
View answer (1)
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic about quality
  • Q2. Intro and experiences
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic about quality. As interviewer themselves are not more knowledgeable

Interview Preparation Tips

Interview preparation tips for other job seekers - Never ever join this organisation. If you want growth in your career and skilset.

Team Leader Quality Interview Questions asked at other Companies

Q1. How you will improve customer experience?
View answer (3)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. What is your memorable day

Customer Relationship Officer Interview Questions asked at other Companies

Q1. What do you know about logistics and B2C, and B2B sales
View answer (4)

Bpo Convergence Interview FAQs

How many rounds are there in Bpo Convergence interview?
Bpo Convergence interview process usually has 2-3 rounds. The most common rounds in the Bpo Convergence interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Bpo Convergence interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Bpo Convergence. The most common topics and skills that interviewers at Bpo Convergence expect are Customer Service, Customer Handling, customer support, cce and bpo.
What are the top questions asked in Bpo Convergence interview?

Some of the top questions asked at the Bpo Convergence interview -

  1. Explain the basis of handling customer in inbound or outbound,how u deal with a...read more
  2. which process is best suited for your -voice or w...read more
  3. Explain the difference between BPO and call cent...read more
How long is the Bpo Convergence interview process?

The duration of Bpo Convergence interview process can vary, but typically it takes about less than 2 weeks to complete.

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Bpo Convergence Interview Process

based on 49 interviews

Interview experience

3.7
  
Good
View more

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Bpo Convergence Reviews and Ratings

based on 659 reviews

3.5/5

Rating in categories

3.4

Skill development

3.3

Work-life balance

3.0

Salary

3.3

Job security

3.3

Company culture

2.9

Promotions

3.3

Work satisfaction

Explore 659 Reviews and Ratings
Customer Care Executive
216 salaries
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₹0.7 L/yr - ₹4 L/yr

Team Lead
164 salaries
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₹1 L/yr - ₹4.8 L/yr

Cce Executive
82 salaries
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₹1.1 L/yr - ₹2.9 L/yr

Quality Analyst
67 salaries
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₹1.1 L/yr - ₹4.8 L/yr

Customer Service Executive
55 salaries
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₹1.1 L/yr - ₹3.2 L/yr

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