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Bpo Convergence Telecaller Interview Questions and Answers

Updated 24 May 2024

Bpo Convergence Telecaller Interview Experiences

3 interviews found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 28 Oct 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction question and willing to do job ?
Round 3 - One-on-one 

(1 Question)

  • Q1. Basic concepts of technical efficacy like ms word Excel PowerPoint?
Round 4 - Assignment 

Hearing the recorded calls and speak like them

Interview Preparation Tips

Interview preparation tips for other job seekers - *Dress code must be important
*Don't panic
*Fluent in English and tamil or hindi.

Telecaller Interview Questions & Answers

user image faridha younus

posted on 8 Dec 2022

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is salary? Is it work from home? What is the work about Which type of job
  • Q2. Where is the office what type of job is it
Round 3 - Other 

(4 Questions)

  • Q1. Nothing i know about interview questions
  • Q2. I want to a job so can u able to do for me
  • Q3. I want a comfort table job
  • Q4. I just want monthly salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Voice process means calling
Non voice process means mailing mgs.,
Domestic means india calls
Non domestic means international calls

Telecaller Interview Questions Asked at Other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to meth ... read more
asked in Jio
Q2. Some times switch off customer number what do you
Q3. How to compromise a customer who don't want pay the due
asked in 9 Plus 9
Q4. Tell me the difference between credit card & Debit card
asked in 9 Plus 9
Q5. What is credit card & what is debit card

Telecaller Interview Questions & Answers

user image Anonymous

posted on 24 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed before May 2023.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about my graduate information
Round 2 - Aptitude Test 

How you know the bpo

Round 3 - Group Discussion 

What they accept the friendly nature

Interview Preparation Tips

Interview preparation tips for other job seekers - Its very humble interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(12 Questions)

  • Q1. It is like a more good ideas for that
  • Q2. Communication an idea contact
  • Q3. Self Introduction
  • Q4. Hard work and learning
  • Q5. Hard work and communication skills
  • Q6. Technical skills
  • Q7. Self control and decent
  • Q8. Self Introduction skills
  • Q9. Dress code and body language
  • Q10. Speaker skills and development
  • Q11. Investment prodects
  • Q12. Work assignment
Round 2 - Assignment 

Hard work and soft skills

Interview Preparation Tips

Interview preparation tips for other job seekers - I was applied for this job hard working and skills development in the process
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed before Nov 2022. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Why do u want to join this job
  • Ans. 

    I want to join this job because I enjoy interacting with people and have excellent communication skills.

    • I have a natural ability to build rapport with customers over the phone.

    • I have previous experience in a similar role and have achieved high sales targets.

    • I am confident in my ability to handle customer objections and provide effective solutions.

    • I am motivated by the opportunity to contribute to the success of the com

  • Answered by AI
  • Q2. How much year of experience do you have?
  • Ans. 

    I have 3 years of experience as a Telecaller.

    • I have worked as a Telecaller for 3 years.

    • During my time as a Telecaller, I have gained valuable experience in handling customer calls and resolving their queries.

    • I have a strong track record of meeting and exceeding sales targets.

    • I am familiar with various telecalling techniques and have excellent communication skills.

    • I have received positive feedback from both customers an...

  • Answered by AI
  • Q3. Where do you see yourself in next 2 years
  • Ans. 

    In the next 2 years, I see myself growing and excelling in my role as a Telecaller, taking on more responsibilities and contributing to the success of the company.

    • I aim to become a top performer in terms of call quality and customer satisfaction.

    • I plan to enhance my communication and persuasion skills to effectively handle customer objections and close more sales.

    • I will actively seek opportunities for professional deve...

  • Answered by AI
  • Q4. How much do you expect to get a salary?
  • Ans. 

    I expect a salary that is competitive and reflective of my skills and experience.

    • I am looking for a salary that aligns with industry standards and the responsibilities of the role.

    • I have researched the average salary range for telecallers in this location and I believe it is fair to expect a salary within that range.

    • I am open to negotiation and would consider other benefits or incentives in addition to the base salary.

    • ...

  • Answered by AI
  • Q5. Introduce yourself
  • Ans. 

    I am a highly motivated and experienced telecaller with excellent communication skills.

    • Experienced telecaller with a proven track record of achieving sales targets

    • Strong communication skills, both verbal and written

    • Ability to build rapport with customers and handle objections effectively

    • Proficient in using CRM software and maintaining accurate customer records

    • Flexible and adaptable to changing work environments

    • Example:...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for NSB Bpo Solutions Telecaller interview:
  • Interpersonal Skills
Round 1 - Aptitude Test 

It's quite normal aptitude

Round 2 - HR 

(6 Questions)

  • Q1. Share details of your previous job.
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.
  • Q6. My personal intelligence

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice one to make some interviews and at the same time they are quite friendly
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(12 Questions)

  • Q1. It is like a more good ideas for that
  • Q2. Communication an idea contact
  • Q3. Self Introduction
  • Q4. Hard work and learning
  • Q5. Hard work and communication skills
  • Q6. Technical skills
  • Q7. Self control and decent
  • Q8. Self Introduction skills
  • Q9. Dress code and body language
  • Q10. Speaker skills and development
  • Q11. Investment prodects
  • Q12. Work assignment
Round 2 - Assignment 

Hard work and soft skills

Interview Preparation Tips

Interview preparation tips for other job seekers - I was applied for this job hard working and skills development in the process
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed before Nov 2022. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Why do u want to join this job
  • Ans. 

    I want to join this job because I enjoy interacting with people and have excellent communication skills.

    • I have a natural ability to build rapport with customers over the phone.

    • I have previous experience in a similar role and have achieved high sales targets.

    • I am confident in my ability to handle customer objections and provide effective solutions.

    • I am motivated by the opportunity to contribute to the success of the com

  • Answered by AI
  • Q2. How much year of experience do you have?
  • Ans. 

    I have 3 years of experience as a Telecaller.

    • I have worked as a Telecaller for 3 years.

    • During my time as a Telecaller, I have gained valuable experience in handling customer calls and resolving their queries.

    • I have a strong track record of meeting and exceeding sales targets.

    • I am familiar with various telecalling techniques and have excellent communication skills.

    • I have received positive feedback from both customers an...

  • Answered by AI
  • Q3. Where do you see yourself in next 2 years
  • Ans. 

    In the next 2 years, I see myself growing and excelling in my role as a Telecaller, taking on more responsibilities and contributing to the success of the company.

    • I aim to become a top performer in terms of call quality and customer satisfaction.

    • I plan to enhance my communication and persuasion skills to effectively handle customer objections and close more sales.

    • I will actively seek opportunities for professional deve...

  • Answered by AI
  • Q4. How much do you expect to get a salary?
  • Ans. 

    I expect a salary that is competitive and reflective of my skills and experience.

    • I am looking for a salary that aligns with industry standards and the responsibilities of the role.

    • I have researched the average salary range for telecallers in this location and I believe it is fair to expect a salary within that range.

    • I am open to negotiation and would consider other benefits or incentives in addition to the base salary.

    • ...

  • Answered by AI
  • Q5. Introduce yourself
  • Ans. 

    I am a highly motivated and experienced telecaller with excellent communication skills.

    • Experienced telecaller with a proven track record of achieving sales targets

    • Strong communication skills, both verbal and written

    • Ability to build rapport with customers and handle objections effectively

    • Proficient in using CRM software and maintaining accurate customer records

    • Flexible and adaptable to changing work environments

    • Example:...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for NSB Bpo Solutions Telecaller interview:
  • Interpersonal Skills
Round 1 - Aptitude Test 

It's quite normal aptitude

Round 2 - HR 

(6 Questions)

  • Q1. Share details of your previous job.
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.
  • Q6. My personal intelligence

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice one to make some interviews and at the same time they are quite friendly

Bpo Convergence Interview FAQs

How many rounds are there in Bpo Convergence Telecaller interview?
Bpo Convergence interview process usually has 3-4 rounds. The most common rounds in the Bpo Convergence interview process are One-on-one Round, Resume Shortlist and Assignment.
What are the top questions asked in Bpo Convergence Telecaller interview?

Some of the top questions asked at the Bpo Convergence Telecaller interview -

  1. Basic concepts of technical efficacy like ms word Excel PowerPoi...read more
  2. I want a comfort table ...read more
  3. I just want monthly sal...read more

Tell us how to improve this page.

Bpo Convergence Telecaller Interview Process

based on 4 interviews

Interview experience

3.8
  
Good
View more

Telecaller Interview Questions from Similar Companies

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Bpo Convergence Telecaller Salary
based on 34 salaries
₹0.6 L/yr - ₹3 L/yr
14% less than the average Telecaller Salary in India
View more details

Bpo Convergence Telecaller Reviews and Ratings

based on 8 reviews

3.1/5

Rating in categories

3.2

Skill development

3.2

Work-life balance

2.7

Salary

2.2

Job security

3.3

Company culture

2.1

Promotions

3.3

Work satisfaction

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