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Bpo Convergence Telecaller Interview Questions and Answers
Bpo Convergence Telecaller Interview Experiences
3 interviews found
Anonymous
(1 Question)
- Q1. Self introduction question and willing to do job ?
(1 Question)
- Q1. Basic concepts of technical efficacy like ms word Excel PowerPoint?
Hearing the recorded calls and speak like them
Interview Preparation Tips
*Don't panic
*Fluent in English and tamil or hindi.
Selected
I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 3 interview rounds.
(2 Questions)
- Q1. What is salary? Is it work from home? What is the work about Which type of job
- Q2. Where is the office what type of job is it
(4 Questions)
- Q1. Nothing i know about interview questions
- Q2. I want to a job so can u able to do for me
- Q3. I want a comfort table job
- Q4. I just want monthly salary
Interview Preparation Tips
Non voice process means mailing mgs.,
Domestic means india calls
Non domestic means international calls
I was interviewed before May 2023.
(1 Question)
- Q1. Tell me about my graduate information
How you know the bpo
What they accept the friendly nature
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Selected
I applied via Company Website and was interviewed in Apr 2024. There were 2 interview rounds.
(12 Questions)
- Q1. It is like a more good ideas for that
- Q2. Communication an idea contact
- Q3. Self Introduction
- Q4. Hard work and learning
- Q5. Hard work and communication skills
- Q6. Technical skills
- Q7. Self control and decent
- Q8. Self Introduction skills
- Q9. Dress code and body language
- Q10. Speaker skills and development
- Q11. Investment prodects
- Q12. Work assignment
Hard work and soft skills
Interview Preparation Tips
Siddiqua Rizvi
Selected
I applied via AmbitionBox and was interviewed before Nov 2022. There was 1 interview round.
(5 Questions)
- Q1. Why do u want to join this job
- Ans.
I want to join this job because I enjoy interacting with people and have excellent communication skills.
I have a natural ability to build rapport with customers over the phone.
I have previous experience in a similar role and have achieved high sales targets.
I am confident in my ability to handle customer objections and provide effective solutions.
I am motivated by the opportunity to contribute to the success of the com
- Q2. How much year of experience do you have?
- Ans.
I have 3 years of experience as a Telecaller.
I have worked as a Telecaller for 3 years.
During my time as a Telecaller, I have gained valuable experience in handling customer calls and resolving their queries.
I have a strong track record of meeting and exceeding sales targets.
I am familiar with various telecalling techniques and have excellent communication skills.
I have received positive feedback from both customers an...
- Q3. Where do you see yourself in next 2 years
- Ans.
In the next 2 years, I see myself growing and excelling in my role as a Telecaller, taking on more responsibilities and contributing to the success of the company.
I aim to become a top performer in terms of call quality and customer satisfaction.
I plan to enhance my communication and persuasion skills to effectively handle customer objections and close more sales.
I will actively seek opportunities for professional deve...
- Q4. How much do you expect to get a salary?
- Ans.
I expect a salary that is competitive and reflective of my skills and experience.
I am looking for a salary that aligns with industry standards and the responsibilities of the role.
I have researched the average salary range for telecallers in this location and I believe it is fair to expect a salary within that range.
I am open to negotiation and would consider other benefits or incentives in addition to the base salary.
...
- Q5. Introduce yourself
- Ans.
I am a highly motivated and experienced telecaller with excellent communication skills.
Experienced telecaller with a proven track record of achieving sales targets
Strong communication skills, both verbal and written
Ability to build rapport with customers and handle objections effectively
Proficient in using CRM software and maintaining accurate customer records
Flexible and adaptable to changing work environments
Example:...
Interview Preparation Tips
- Interpersonal Skills
It's quite normal aptitude
(6 Questions)
- Q1. Share details of your previous job.
- Q2. What are your salary expectations?
- Q3. What is your family background?
- Q4. Why are you looking for a change?
- Q5. Tell me about yourself.
- Q6. My personal intelligence
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Apr 2024. There were 2 interview rounds.
(12 Questions)
- Q1. It is like a more good ideas for that
- Q2. Communication an idea contact
- Q3. Self Introduction
- Q4. Hard work and learning
- Q5. Hard work and communication skills
- Q6. Technical skills
- Q7. Self control and decent
- Q8. Self Introduction skills
- Q9. Dress code and body language
- Q10. Speaker skills and development
- Q11. Investment prodects
- Q12. Work assignment
Hard work and soft skills
Interview Preparation Tips
Selected
I applied via AmbitionBox and was interviewed before Nov 2022. There was 1 interview round.
(5 Questions)
- Q1. Why do u want to join this job
- Ans.
I want to join this job because I enjoy interacting with people and have excellent communication skills.
I have a natural ability to build rapport with customers over the phone.
I have previous experience in a similar role and have achieved high sales targets.
I am confident in my ability to handle customer objections and provide effective solutions.
I am motivated by the opportunity to contribute to the success of the com
- Q2. How much year of experience do you have?
- Ans.
I have 3 years of experience as a Telecaller.
I have worked as a Telecaller for 3 years.
During my time as a Telecaller, I have gained valuable experience in handling customer calls and resolving their queries.
I have a strong track record of meeting and exceeding sales targets.
I am familiar with various telecalling techniques and have excellent communication skills.
I have received positive feedback from both customers an...
- Q3. Where do you see yourself in next 2 years
- Ans.
In the next 2 years, I see myself growing and excelling in my role as a Telecaller, taking on more responsibilities and contributing to the success of the company.
I aim to become a top performer in terms of call quality and customer satisfaction.
I plan to enhance my communication and persuasion skills to effectively handle customer objections and close more sales.
I will actively seek opportunities for professional deve...
- Q4. How much do you expect to get a salary?
- Ans.
I expect a salary that is competitive and reflective of my skills and experience.
I am looking for a salary that aligns with industry standards and the responsibilities of the role.
I have researched the average salary range for telecallers in this location and I believe it is fair to expect a salary within that range.
I am open to negotiation and would consider other benefits or incentives in addition to the base salary.
...
- Q5. Introduce yourself
- Ans.
I am a highly motivated and experienced telecaller with excellent communication skills.
Experienced telecaller with a proven track record of achieving sales targets
Strong communication skills, both verbal and written
Ability to build rapport with customers and handle objections effectively
Proficient in using CRM software and maintaining accurate customer records
Flexible and adaptable to changing work environments
Example:...
Interview Preparation Tips
- Interpersonal Skills
It's quite normal aptitude
(6 Questions)
- Q1. Share details of your previous job.
- Q2. What are your salary expectations?
- Q3. What is your family background?
- Q4. Why are you looking for a change?
- Q5. Tell me about yourself.
- Q6. My personal intelligence
Interview Preparation Tips
Bpo Convergence Interview FAQs
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Bpo Convergence Telecaller Interview Process
based on 4 interviews
Interview experience
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Bpo Convergence Telecaller Reviews and Ratings
based on 8 reviews
Rating in categories
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Customer Care Executive
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|
Team Lead
160
salaries
| ₹0.9 L/yr - ₹4.8 L/yr |
|
Cce Executive
83
salaries
| ₹1.1 L/yr - ₹2.9 L/yr |
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67
salaries
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55
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