RND Softech Telecaller Interview Questions and Answers

Q1. Tell me about my graduate information
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How you know the bpo

What they accept the friendly nature

Q1. What is salary? Is it work from home? What is the work about Which type of job
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Q2. Where is the office what type of job is it
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Q1. Nothing i know about interview questions
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Q2. I want to a job so can u able to do for me
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Q3. I want a comfort table job
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Q4. I just want monthly salary
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Q1. Tell about yourself
Ans. 
I am a dedicated and experienced professional with a strong background in customer service and communication skills.
• I have over 5 years of experience in customer service roles

• I am proficient in handling customer queries and resolving issues efficiently

• I have excellent communication skills, both verbal and written

• I am a quick learner and adapt well to new environments

• I am a team player and enjoy working collaboratively
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Q2. Talk about some random topic for 1 mint
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The impact of social media on mental health
• Social media can have both positive and negative effects on mental health

• Constant comparison to others can lead to feelings of inadequacy and low self-esteem

• Cyberbullying and online harassment can contribute to anxiety and depression

• However, social media can also provide a sense of community and support for those struggling with mental health issues
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Q3. Assessment round
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Tell about ur self any general topic like covid etc

Basic aptitude test voice text grammar

Q1. Self introduction
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Verscent round were we have to listen to a words and do.

Q1. Self introduction and spoke about work roll difference between what is BPO and call centre.
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Q2. Self introduction Difference between BPO and call centre Work experience
Ans. 
I have 3 years of experience in voice process roles. BPO refers to the entire outsourcing industry, while call center is a specific type of BPO focused on handling customer calls.
• BPO (Business Process Outsourcing) is a broader term that encompasses various outsourcing services such as customer support, technical support, sales, etc.

• Call center is a specific type of BPO that primarily focuses on handling inbound and out...read more
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Q1. Previous Company and Total Years of experience
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Q1. Denial Questions like what is Non covered charges?
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Q2. Inconsistent PX and DX code
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