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IntouchCX Voice Process Executive Interview Questions and Answers

Updated 12 Aug 2024

IntouchCX Voice Process Executive Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell about yourself
  • Ans. 

    I am a dedicated and experienced professional with a strong background in customer service and communication skills.

    • I have over 5 years of experience in customer service roles

    • I am proficient in handling customer queries and resolving issues efficiently

    • I have excellent communication skills, both verbal and written

    • I am a quick learner and adapt well to new environments

    • I am a team player and enjoy working collaboratively

  • Answered by AI
  • Q2. Talk about some random topic for 1 mint
  • Ans. 

    The impact of social media on mental health

    • Social media can have both positive and negative effects on mental health

    • Constant comparison to others can lead to feelings of inadequacy and low self-esteem

    • Cyberbullying and online harassment can contribute to anxiety and depression

    • However, social media can also provide a sense of community and support for those struggling with mental health issues

  • Answered by AI
  • Q3. Assessment round
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something About Hyderabad
  • Ans. 

    Hyderabad is a vibrant city in southern India known for its rich history, culture, and delicious cuisine.

    • Hyderabad is the capital of the Indian state of Telangana

    • It is known for its iconic Charminar monument

    • The city is famous for its biryani and haleem dishes

    • Hyderabad is a major hub for the IT industry in India

  • Answered by AI
  • Q2. Then am said about from 1591 history to Telangana movement and beautiful designs

Voice Process Executive Interview Questions Asked at Other Companies

asked in Amazon
Q1. How to solve a problem of customer
asked in Flipkart
Q2. What is customer service? Is the support you offer ur customer be ... read more
asked in Amazon
Q3. When a customer is angery how you handle this time
Q4. What is Bpo and why you choice Bpo?
asked in Wipro
Q5. What is c language? When c language developed
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - HR 

(1 Question)

  • Q1. Why you quit previous job

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What have you done since completing your graduation?
  • Q2. Nothing he didn't asked anything because this interview is just a formality to him

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a very disappointing experience. They only provide jobs to individuals who come with recommendations or from affluent families. I carefully observed that the HR was asking questions, and after receiving the answers, he set the resumes of certain candidates aside. In contrast, two candidates who might have come with recommendations did not answer well, yet he placed their resumes in a different pile. Ultimately, he selected those two candidates only. They are taking advantage of us and wasting our time, so please do not apply for this job; don't waste your time and money.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Do you have any backlogs
  • Ans. 

    No, I do not have any backlogs.

    • I have successfully completed all my courses without any pending assignments or exams.

    • I have consistently maintained good grades throughout my academic career.

    • I have never had to retake any courses due to failing or incomplete work.

  • Answered by AI
  • Q2. Choose any topic and talk about
  • Ans. 

    The impact of social media on mental health

    • Social media can contribute to feelings of inadequacy and low self-esteem

    • Excessive use of social media can lead to anxiety and depression

    • Cyberbullying on social media platforms can have serious mental health consequences

    • However, social media can also provide a sense of community and support for those struggling with mental health issues

  • Answered by AI
  • Q3. Talk about labour
Round 2 - Assignment 

Apptitude question and verbal questions

Round 3 - HR 

(2 Questions)

  • Q1. Tell your about college
  • Q2. How do you overcome the pollution
  • Ans. 

    To overcome pollution, we can reduce waste, use eco-friendly products, plant trees, and promote clean energy.

    • Reduce waste by recycling and properly disposing of trash

    • Use eco-friendly products like reusable bags and water bottles

    • Plant trees to improve air quality and reduce carbon dioxide levels

    • Promote clean energy sources such as solar and wind power

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all Thank you so much for Omega health care. This is great Experience for me. I think this is the best platform to build my career.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2023. There were 16 interview rounds.

Round 1 - Group Discussion 

A Group discussion, often abbreviated as GD,is a popular evaluation technique Used by employers during the recruitment process. It is a structured conversion involving a group of individuals usually between 6 to 15 participants, who gather to discuss a specific topic or problem.

Round 2 - Aptitude Test 

An aptitude test is an exam Used to determine an individual's skill or propensity to succeed in a given activity, Aptitude test assume that individuals have inherent strengths and weaknesses and have an natural inclination toward success or failur in specific areas based on their innate characteristics.

Round 3 - Assignment 

An assignment is a task that someone in authority has asked you to do.the word assignment is just the noun form of the common verb assign,which you use when you want to give someone a duty or a job.when you assign something, that something is called an assignment.

Round 4 - Coding Test 

Coding test are assessment that are designed to evaluate a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new job,as part of a professional certification program,or as a way to assess the current skill level of a developer.

Round 5 - Case Study 

A case study is an in-depth research design that primarily uses a qualitative methodology but sometimes includes quantitative methodology. Used to examine an identifiable problem confirmed through research.

Round 6 - HR 

(5 Questions)

  • Q1. Why are you interested in this job ?
  • Ans. It'an honor and a privilege to work for an established company ilke yours As I researched the job opening you have I realized.Through this Job, I can showcase my technical skills to help the company's development.
  • Answered by Ragireddy Priyanka
  • Q2. What are your strength?
  • Ans. My time management skills are exceptional And I'm well -organised, efficient, And systematic I enjoy expelling at my job.
  • Answered by Ragireddy Priyanka
  • Q3. Why did you leave your last Job?
  • Ans. It's a professional shift. I've gained much form my last Job, but now I'm seeking new challenges to expand my perspectives and gain an entirely new set of skills.
  • Answered by Ragireddy Priyanka
  • Q4. Would you like to work overtime Or odd hours?
  • Ans. I understand that putting extra effort impacts the company's development, so I'm happy . If it means I'm contributing to the company I'll be glad to contributes.
  • Answered by Ragireddy Priyanka
  • Q5. Tell me about a time when you were Not satisfied with your performance?
Round 7 - Case Study 

A case study is an in -depth research design that primarily uses a qualitative methodology but sometimes includes qualitative methodology. Used to examine an identifiable problem confirmed through research.

Round 8 - Aptitude Test 

An aptitude test is an exam Used to determine an individual's skill Or propensity to succeed in a given activity. Aptitude test assume that individuals have inherent strengths and weaknesses and have a natural inclination toward success Or failure in specific areas based on their innate characteristics.

Round 9 - Group Discussion 

The primary goal of a group discussion is to assess a candidate's ability to communicate, collaborate, and present their ideals effectively within a group setting.

Round 10 - Coding Test 

Coding test are assessments that are designed to evaluate a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new Job, as part of a professional certification program Or as a way to assess the current skill level of a developers.

Round 11 - Assignment 

An assignment is a task that someone in authority has asked you to do. Word assignment is just the noun form of the common verb assign, which you use when you want to give someone a duty Or a Job. When you assign something, that something is called an assignment.

Round 12 - Case Study 

A case study is an in -depth research design that primarily uses a qualitative methodology but sometimes includes qualitative methodology. Used to examine an identifiable problem confirmed through research.

Round 13 - Coding Test 

Coding test are assessment that are designed to evaluation a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new Job, as part of a professional certification program, Or as a to assess the current skill level of a developers.

Round 14 - Assignment 

An assignment is a task that someone in authority has asked you to do. the word assignment is just the noun form of the common verb assign, which you use when you want to give someone a duty Or a job. When you assign something, that something is called an assignment.

Round 15 - Case Study 

A case study is an in -depth research design that primarily uses a qualitative methodology but sometimes includes qualitative methodology. Used to examine an identifiable problem confirmed through research.

Round 16 - Coding Test 

Coding test are assessments that are designed to evaluate a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new Job, as part of a professional certification program, Or as a way to assess the current skill level of a developers.

Interview Preparation Tips

Interview preparation tips for other job seekers - Identify your passion and strengths -knowing what you're passionate about and what you excel in will help you narrow down your job search and find a role that aliens with your interests and skills.

I applied via Naukri.com and was interviewed in Apr 2022. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself and Details about customer handling.
Round 3 - Coding Test 

Good

Round 4 - Coding Test 
Round 5 - Assignment 
Round 6 - Assignment 
Round 7 - HR 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Topics to prepare for Teleperformance Voice Process Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Nice and very helpful and promising.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
Round 3 - Assignment 

Verscent round were we have to listen to a words and do.

Round 4 - One-on-one 

(2 Questions)

  • Q1. Self introduction and spoke about work roll difference between what is BPO and call centre.
  • Q2. Self introduction Difference between BPO and call centre Work experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Company Website and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction to test your communication.
  • Q2. Tell me about yourself in short and sweet mammers
Round 3 - One-on-one 

(1 Question)

  • Q1. Any random topic you need speak about 2mins
  • Ans. 

    I will talk about the impact of social media on mental health.

    • Social media can contribute to feelings of inadequacy and low self-esteem

    • Excessive use of social media can lead to anxiety and depression

    • Cyberbullying on social media platforms can have serious consequences for mental health

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Omega Healthcare Voice Process Executive interview:
  • Communication Skills
  • English
Interview preparation tips for other job seekers - Have a good communication skills and build confidence
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction Job title
  • Q2. Self introduction Job title Customer service how to explain

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer service
Good communications
People's can useful

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Voice Process Executive interview?
IntouchCX interview process usually has 1-2 rounds. The most common rounds in the IntouchCX interview process are HR and One-on-one Round.
How to prepare for IntouchCX Voice Process Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Service, Semi Voice, blended process, international bpo and non voice.
What are the top questions asked in IntouchCX Voice Process Executive interview?

Some of the top questions asked at the IntouchCX Voice Process Executive interview -

  1. Tell me something About Hydera...read more
  2. Talk about some random topic for 1 m...read more
  3. Then am said about from 1591 history to Telangana movement and beautiful desi...read more

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IntouchCX Voice Process Executive Interview Process

based on 3 interviews in last 1 year

Interview experience

4
  
Good

People are getting interviews through

based on 2 IntouchCX interviews
WalkIn
Referral
50%
50%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Join IntouchCX We are IntouchCX. Where innovation meets industry.
IntouchCX Voice Process Executive Salary
based on 4 salaries
₹1.9 L/yr - ₹5 L/yr
22% more than the average Voice Process Executive Salary in India
View more details

IntouchCX Voice Process Executive Reviews and Ratings

based on 1 review

1.0/5

Rating in categories

2.0

Skill development

1.0

Work-Life balance

1.0

Salary & Benefits

2.0

Job Security

2.0

Company culture

1.0

Promotions/Appraisal

2.0

Work Satisfaction

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