IntouchCX Voice Process Executive Interview Questions and Answers

Q1. Self Introduction
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Q2. Most memorable day
Ans. 
My most memorable day was when I graduated from college.
• Graduating with honors

• Celebrating with family and friends

• Feeling proud of my accomplishments
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Pronunciation, typing, Email

Q1. What's that in your hand?
Ans. 
It's a pen.
• It's a black pen with a silver clip.

• I use it for taking notes during interviews.

• It has a comfortable grip for writing.
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Q1. Chatting with AI
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Mathematics and Comprehension

Q1. Hello! How do you do?
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Q2. How good are you in your workspace?
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Q1. Can you mail us your documents for verification?
Ans. 
Yes, I can mail my documents for verification.
• I am able to mail my documents for verification.

• I will ensure all necessary documents are included in the mail.

• I can provide tracking information if needed.
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Q1. Can you tell me about yourself to me and the team as well?
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It Was informative and sensitive so I cannot share it, as per the HIPPA regulations . 🙏

It was a fun activity. And I still feel proud to have been a part of the entire team's success in winning that round.

I apologize for not sharing those details.

Q1. This too shall pass
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A Group discussion, often abbreviated as GD,is a popular evaluation technique Used by employers during the recruitment process. It is a structured conversion involving a group of individuals usually between 6 to 15 participants, who gather to discuss a specific topic or problem.

An aptitude test is an exam Used to determine an individual's skill or propensity to succeed in a given activity, Aptitude test assume that individuals have inherent strengths and weaknesses and have an natural inclination toward success or failur in specific areas based on their innate characteristics.

An assignment is a task that someone in authority has asked you to do.the word assignment is just the noun form of the common verb assign,which you use when you want to give someone a duty or a job.when you assign something, that something is called an assignment.

Coding test are assessment that are designed to evaluate a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new job,as part of a professional certification program,or as a way to assess the current skill level of a developer.

A case study is an in-depth research design that primarily uses a qualitative methodology but sometimes includes quantitative methodology. Used to examine an identifiable problem confirmed through research.

Q1. Why are you interested in this job ?
Ans. It'an honor and a privilege to work for an established company ilke yours As I researched the job opening you have I realized.Through this Job, I can showcase my technical skills to help the company's development.
Answered by Ragireddy Priyanka
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Q2. What are your strength?
Ans. My time management skills are exceptional And I'm well -organised, efficient, And systematic I enjoy expelling at my job.
Answered by Ragireddy Priyanka
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Q3. Why did you leave your last Job?
Ans. It's a professional shift. I've gained much form my last Job, but now I'm seeking new challenges to expand my perspectives and gain an entirely new set of skills.
Answered by Ragireddy Priyanka
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Q4. Would you like to work overtime Or odd hours?
Ans. I understand that putting extra effort impacts the company's development, so I'm happy . If it means I'm contributing to the company I'll be glad to contributes.
Answered by Ragireddy Priyanka
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Q5. Tell me about a time when you were Not satisfied with your performance?
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A case study is an in -depth research design that primarily uses a qualitative methodology but sometimes includes qualitative methodology. Used to examine an identifiable problem confirmed through research.

An aptitude test is an exam Used to determine an individual's skill Or propensity to succeed in a given activity. Aptitude test assume that individuals have inherent strengths and weaknesses and have a natural inclination toward success Or failure in specific areas based on their innate characteristics.

The primary goal of a group discussion is to assess a candidate's ability to communicate, collaborate, and present their ideals effectively within a group setting.

Coding test are assessments that are designed to evaluate a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new Job, as part of a professional certification program Or as a way to assess the current skill level of a developers.

An assignment is a task that someone in authority has asked you to do. Word assignment is just the noun form of the common verb assign, which you use when you want to give someone a duty Or a Job. When you assign something, that something is called an assignment.

A case study is an in -depth research design that primarily uses a qualitative methodology but sometimes includes qualitative methodology. Used to examine an identifiable problem confirmed through research.

Coding test are assessment that are designed to evaluation a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new Job, as part of a professional certification program, Or as a to assess the current skill level of a developers.

An assignment is a task that someone in authority has asked you to do. the word assignment is just the noun form of the common verb assign, which you use when you want to give someone a duty Or a job. When you assign something, that something is called an assignment.

A case study is an in -depth research design that primarily uses a qualitative methodology but sometimes includes qualitative methodology. Used to examine an identifiable problem confirmed through research.

Coding test are assessments that are designed to evaluate a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new Job, as part of a professional certification program, Or as a way to assess the current skill level of a developers.

Mcat second is versant than typing test after that technical interview than finall HR round.

Q1. Tell someone about you
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Q2. They are checking presence of mind.
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Q3. Why do you want to join concentrix ?
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Q4. Tell something about concentrix
Ans. 
Concentrix is a global business services company specializing in customer engagement and improving business performance.
• Concentrix provides customer service, technical support, and sales solutions for clients across various industries.

• The company has a presence in over 40 countries and serves clients in more than 70 languages.

• Concentrix is known for its focus on innovation and technology to deliver exceptional customer...read more
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Q5. About your home town
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Q6. What did you do during lockdown?
Ans. How did you spend your last weekend/yesterday?
Answered by Tabrez Alam
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Q7. What's Daily routine
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Q8. If you get high salary from other company what will you do?
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Q9. Why did you leave your last job?
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Q10. Last job role and responsibilities
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Q1. About your self
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Q2. Education background
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Q3. What did you learn during lockdown
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Q4. What did you learn during your study?
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Q5. How do you handle irritating customer?
Ans. 
I remain calm, listen actively, empathize with the customer, and find a solution to their problem.
• Stay calm and composed

• Listen actively to understand the customer's issue

• Empathize with the customer's frustration

• Find a solution to address the customer's problem

• Offer alternatives or escalate to a supervisor if needed
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Q6. Tell me about your daily routine
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Q7. How did you spend your last birthday?
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Q8. Why only concentrix ? Why not other company?
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Q1. Self introduction
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Verscent round were we have to listen to a words and do.

Q1. Self introduction and spoke about work roll difference between what is BPO and call centre.
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Q2. Self introduction Difference between BPO and call centre Work experience
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Q1. Introduction, reason for leaving previous organization, expected CTC, comfortable with rotational night shifts?
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Q1. Previous work experience, Family Background, why you want to work in BPO?
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Q2. Comfortable with shift timings
Ans. 
Yes, I am comfortable with shift timings and have experience working in different shifts.
• I have previous experience working in different shifts

• I am flexible with my schedule and can easily adapt to different timings

• I understand the importance of meeting work requirements and deadlines, regardless of the shift timing
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Q1. Amazon Assessment
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