10+ IntouchCX Chat Support Executive Interview Questions & Answers | Complete Prep Guide 2025

IntouchCX Chat Support Executive Interview Experiences

4 interviews found

Chat Support Executive Interview Questions & Answers

Anonymous

posted on 23 Dec 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. What was your experience during the one-on-one round with the manager?

Ans.

The one-on-one round with the manager was insightful and engaging.

Discussed my previous experience in customer support
Answered situational questions on handling difficult customers
Received feedback on communication skills and problem-solving abilities

Answered by AI

Add your answer

Q2. Basically check communication

Add your answer

Chat Support Executive Interview Questions & Answers

Anonymous

posted on 16 Aug 2024

Interview experience

Bad

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I applied via Job Fair and was interviewed in Jul 2024. There were 4 interview rounds.

Round 1 - One-on-one

(2 Questions)

Q1. Personal questions

Add your answer

Q2. Personal questions about the job

Add your answer

Round 2 - Assignment

Chat test / Writing test

Round 3 - HR

(2 Questions)

Q1. Personal questions

Add your answer

Q2. Questions about the process

Add your answer

Round 4 - Typing Test

(2 Questions)

Q1. Typing test questions

Add your answer

Q2. 3 questions in typing test

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No job security

Chat Support Executive Interview Questions & Answers

Anonymous

posted on 25 Nov 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Result

No response

I applied via Referral and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Day to day activities

Add your answer

Q2. Tell me about hyderabad

Ans.

Hyderabad is a vibrant city in southern India known for its rich history, culture, and delicious cuisine.

Famous for iconic landmarks like Charminar and Golconda Fort
Hub for technology companies and IT professionals
Home to delicious biryani and traditional Hyderabadi cuisine
Known for its pearl and diamond trading history
Hosts events like the annual Hyderabad Literary Festival

Answered by AI

Add your answer

Chat Support Executive Interview Questions & Answers

Anonymous

posted on 20 Nov 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed before Nov 2022.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Basic self introduction and experience.

Add your answer

Round 3 - Technical

(2 Questions)

Q1. Type test for english proficiency.

Add your answer

Q2. Also English- grammer test

Add your answer

Round 4 - One-on-one

(2 Questions)

Q1. Manger round where ask about company and other work related questions

Add your answer

Q2. Ask about how you are able to fit for this role

Add your answer

Round 5 - Offer discussion

(1 Question)

Q1. Discussion about package

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be good in typing speed and English is enough.

Top trending discussions

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Interview Tips & Stories

4d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Chat Support Executive Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 15 Apr 2021

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Introduction
Strengths
Weakness
Million rupees what will you do?
Topic of favourite city to speak.

Chat Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 14 Aug 2021

Interview Questionnaire

1 Question

Q1. Technical skills

Add your answer

Chat Support Executive Interview Questions & Answers

Foundever

Anonymous

posted on 8 Mar 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. First round was assesment

Add your answer

Q2. Communication (chat)

Add your answer

Round 3 - Assignment

The question given by them are very interesting. And HR department is pretty awesome.

Round 4 - Other

(1 Question)

Q1. Waiting for operational round

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be cool and more interactive. And there should be genuine answers given by us

Chat Support Executive Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 23 Jun 2022

I applied via Referral and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Related study and skills

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Introduction and career knowledge

Add your answer

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Chat Support Executive interview:

Introduce
Related

Interview preparation tips for other job seekers - Amazing platform to start your career with a friendly environment.

Chat Support Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 18 Mar 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(3 Questions)

Q1. About Yesterday routine

Add your answer

Q2. About introduction of yourself

Add your answer

Q3. Your most memorable day or about home city

Add your answer

Round 3 - Aptitude Test

Mac test and knowledge test and voice test

Round 4 - One-on-one

(1 Question)

Q1. Manager round about you

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Being confident and believe in yourself and keep smile

Chat Support Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 21 Feb 2025

Interview experience

Poor

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Aug 2024.

Round 1 - HR

(2 Questions)

Q1. General ai based questions like tell me something about yourself

Add your answer

Q2. Last place you have visted memorable moments

Add your answer

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Chat Support Executive interview?

IntouchCX interview process usually has 2-3 rounds. The most common rounds in the IntouchCX interview process are HR, One-on-one Round and Typing Test.

How to prepare for IntouchCX Chat Support Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Sales, Domestic Sales, Sales Process, blended process and customer support.

What are the top questions asked in IntouchCX Chat Support Executive interview?

Some of the top questions asked at the IntouchCX Chat Support Executive interview -

Tell me about hydera...read more
Type test for english proficien...read more
Questions about the proc...read more

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based on 6 interviews

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IntouchCX Chat Support Executive Salary

based on 91 salaries

₹1.8 L/yr - ₹4 L/yr

At par with the average Chat Support Executive Salary in India

View more details

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