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IntouchCX
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I appeared for an interview in Sep 2024, where I was asked the following questions.
posted on 25 Sep 2023
Intouch Cx is a customer experience management platform that helps businesses gather and analyze customer feedback.
Intouch Cx helps businesses collect feedback through various channels such as surveys, social media, and email.
The platform provides analytics and reporting tools to help businesses understand customer sentiment and make data-driven decisions.
Intouch Cx offers features like sentiment analysis, customer jou...
Yes, we have accessible wifi for all customers.
We provide free wifi access to all customers.
Customers can easily connect to our wifi network without any hassle.
Our wifi network is secure and reliable for customer use.
Yes, I am able to setup a desk efficiently and effectively.
I have experience setting up desks in previous roles.
I am familiar with assembling furniture and following instructions.
I am organized and detail-oriented, ensuring the desk is setup correctly.
I can lift and move furniture as needed to setup the desk.
I am comfortable using tools such as screwdrivers and wrenches for assembly.
I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.
Own aptitude thoughts
Descrution so many maind set people
IntouchCX interview questions for designations
I appeared for an interview in May 2022.
Devlope the good tinks
Some of the people talking about one topic
To assignment for the one topic and to get a
posted on 25 Sep 2021
I applied via Recruitment Consultant and was interviewed before Sep 2020. There was 1 interview round.
posted on 2 Sep 2020
I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.
posted on 8 May 2022
I applied via Job Fair and was interviewed before May 2021. There were 2 interview rounds.
Was on grammar, spelling and punctuation.
posted on 15 Sep 2021
I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.
I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.
The importance of active listening in customer service
Active listening involves paying full attention to the customer and understanding their needs
It helps build rapport and trust with the customer
Examples of active listening include paraphrasing, asking clarifying questions, and providing feedback
Active listening can lead to better problem-solving and conflict resolution
It is important to avoid interrupting the custom
based on 5 interviews
1 Interview rounds
based on 23 reviews
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