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2.9

based on 1.9k Reviews

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IntouchCX Customer Service Representative Reviews

Updated 11 Feb, 2025
Overall Rating
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2.8/5
based on 23 reviews

Rating distribution

Category Ratings

2.8

Company culture

2.7

Work-life balance

2.6

Skill development

2.5

Work satisfaction

2.3

Job security

2.2

Salary

2.1

Promotions

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

62% employees reported

Flexible timing

Flexible timing

41% employees reported

No travel

No travel

72% employees reported

View more detailed insights

Gender based rating

2.8
female

Rated by Women

12 reviews

2.9
male

Rated by Men

7 reviews

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Top Mentions in IntouchCX Customer Service Representative Reviews
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23 reviews found

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Read IntouchCX Customer Service Representative Reviews based on locations

2.9
 Hyderabad / Secunderabad

 (11)

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People also ask about IntouchCX's Customer Service Representatives

Is IntouchCX a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 23 employee reviews, it's clear that most customer service representatives have a below average experience working at IntouchCX. Company culture holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 2.1.
Does IntouchCX pay their Customer Service Representatives well?
According to AmbitionBox reviews, IntouchCX customer service representatives rate their salary and benefits at 2.2 out of 5, based on 23 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX's customer service representatives salaries here and to read reviews specifically about salary and benefits at IntouchCX for customer service representatives, click here .
How is the work culture at IntouchCX for Customer Service Representatives?
Work culture at IntouchCX for customer service representatives is rated 2.8 out of 5 by 23 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at IntouchCX for Customer Service Representatives?
Based on 23 reviews on AmbitionBox, IntouchCX's customer service representatives rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 23 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you. 62% of employees reported the... working days at IntouchCX as Rotational Shift. 59% employees reported the work timings at IntouchCX as Strict timing. Read more
IntouchCX Office Photos
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IntouchCX Customer Service Representative Salary
based on 45 salaries
₹1.8 L/yr - ₹4.4 L/yr
At par with the average Customer Service Representative Salary in India
View more details
Compare IntouchCX with

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