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Filter reviews by IntouchCX Customer Service Representative Reviews
Overall Rating
based on 23
reviews
What employees say about IntouchCX?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
62% employees reported
Flexible timing
41% employees reported
No travel
72% employees reported
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Gender based rating
Rated by Women
12 reviews
Rated by Men
7 reviews
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Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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Customer Service Representative Jobs at IntouchCX
People also ask about IntouchCX's Customer Service Representatives
Is IntouchCX a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 23 employee reviews, it's clear that most customer service representatives have a below average experience working at IntouchCX.
Company culture holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 2.1.
Does IntouchCX pay their Customer Service Representatives well?
According to AmbitionBox reviews, IntouchCX customer service representatives rate their salary and benefits at 2.2 out of 5, based on 23 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX's customer service representatives salaries
here
and to read reviews specifically about salary and benefits at IntouchCX for customer service representatives,
click here
.
How is the work culture at IntouchCX for Customer Service Representatives?
Work culture at IntouchCX for customer service representatives is rated 2.8 out of 5 by 23 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at IntouchCX for Customer Service Representatives?
Based on 23 reviews on AmbitionBox, IntouchCX's customer service representatives rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX.
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