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IntouchCX Customer Support Executive Reviews

Updated 17 Feb, 2025
Overall Rating
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2.7/5
based on 61 reviews

Rating distribution

Category Ratings

2.8

Salary

2.8

Skill development

2.7

Job security

2.7

Work-life balance

2.7

Work satisfaction

2.6

Company culture

2.3

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What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

74% employees reported

Flexible timing

Flexible timing

33% employees reported

No travel

No travel

79% employees reported

Gender based rating

2.7
female

Rated by Women

28 reviews

2.6
male

Rated by Men

29 reviews

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Top Mentions in IntouchCX Customer Support Executive Reviews

61 reviews found

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People also ask about IntouchCX's Customer Support Executives

Is IntouchCX a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 61 employee reviews, it's clear that most customer support executives have a below average experience working at IntouchCX. Salary holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 2.3. Read reviews about salary and on AmbitionBox.
Does IntouchCX pay their Customer Support Executives well?
According to AmbitionBox reviews, IntouchCX customer support executives rate their salary and benefits at 2.8 out of 5, based on 61 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX's customer support executives salaries here and to read reviews specifically about salary and benefits at IntouchCX for customer support executives, click here .
How is the work culture at IntouchCX for Customer Support Executives?
Work culture at IntouchCX for customer support executives is rated 2.6 out of 5 by 61 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at IntouchCX for Customer Support Executives?
Based on 61 reviews on AmbitionBox, IntouchCX's customer support executives rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX.

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IntouchCX Customer Support Executive Salary
based on 237 salaries
₹1.5 L/yr - ₹4.8 L/yr
8% more than the average Customer Support Executive Salary in India
View more details
cab
Office cab/shuttle
5 total responses
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
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