IntouchCX is rated
2.8 out of 5 stars on
AmbitionBox, based on 28 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IntouchCX is rated
2.8 out of 5 stars on
AmbitionBox, based on 28 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in IntouchCX Customer Care Executive Reviews
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28 reviews found
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Popular
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
ยท
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Here HR department is cool, you can work with fake experience, give them some money. I made several complaints but of no use.
Dislikes
Never seen HR department so lazy, they don't take any actions against illegal activities. Maybe they are incompetent for the job.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
ยท
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Oct 2024
Likes
Woret organization to work with, no job security.
I suggest people quit this organization and start our own work.
Dislikes
Mangers and HR are like, they are good with who arr there own slave's
Work Details
Work policy:
Some time home, some time office no commitment.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Bangalore / Bengaluru (working remotely)
Full Time
ยท
Peet's coffee Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Dec 2023
Likes
Nothing is good!!! The whole lot of people in the Management and HR SUCK!!!
Dislikes
HRs of this company are 100% incapable of their duties!
One person from the Peets coffee process named Rifat was offered a lesser salary. 15 days after joining the company, his salary was reviewed and he was offered a package as per his expectations.
How was the above possible??? Join 247 Intouch and everything is possible.
The process TL Santosh and Manager Sandesh, seem like they have only handled Domestic processes.
The above people give you targets that you will never achieve.
NEVER EVER JOIN THIS ORGINATION!...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
ยท
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Jun 2023
Likes
๐ฉธ
The most worst company in my 5 yrs of professional career.
Even they won't be able to afford you if you're salary is more than 6 ๐
Extremely sorry but
No value for your work because of some MANAGER TO FLOOR MANAGER TO TLs[some special people etc] are flatter uneducated and playing dirty politics only. if you can offer somethingother than work go for it.
Hello everyone go for this job if you are left with this job only and if they're offering you more than 9 lpa fixed and ask them joining and relocation bonous of 70 thousand as well, then you'll be happy atleast with your salary otherwise you will be seeing the Slave and savage Dynasty....Read More
Dislikes
The world's most worst canteen as well.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Read IntouchCX Customer Care Executive Reviews based on locations
2.6
Hyderabad / Secunderabad
(17)
Customer Care Executive in
Bangalore / Bengaluru
Full Time
ยท
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Oct 2023
Likes
Nothing i am like
Dislikes
Company is not good there is no future in that.
Manager Hemalatha she is not resolved any agent problems.
Management is worst in chat process(instacart) lot of partiality going on.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
ยท
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Oct 2023
Likes
Nothing just a free coffee in canteen
Dislikes
Overall a Big D sat for this company. Wasted 1 year in this organisation
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
You are reading trusted reviews. Keep reading to find out more about
IntouchCX.
Customer Care Executive in
Hyderabad / Secunderabad
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
ยท
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jun 2023
Likes
No space horror
Dislikes
No horrible and etc
Work Details
Work timings: Strict Timings
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
ยท
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Dec 2023
Likes
It's very enjoyable and exploring place to work
Dislikes
Nothing to be disliked
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
ยท
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Jun 2022
Likes
Way of working and supporting
Dislikes
Everything is fine
Work Details
Very helpful and supportive
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive (working remotely)
Full Time
ยท
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 06 Oct 2023
Likes
Well mannered team leaders
Dislikes
Nothing it was the best company I ever worked
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hi-tech city
Full Time
ยท
General Insurance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Mar 2023
Likes
Cab facility is good
Dislikes
Nothing is good
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Part Time
ยท
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Dec 2023
Likes
Superb. Goood. Good good job
Dislikes
Nothing. Noooo no no no
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive (working remotely)
Full Time
ยท
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Nov 2022
Likes
Loved working here.. atmosphere is awesome.
Dislikes
Nothing.. all good.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Jun 2022
Likes
Nothing. Such a worst company. Pathetic management. They don't support talented people. Lot of politics. And also remove the employees without any prior information.
Dislikes
No positive words to say
Work Details
Disgusting
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
It's the best place to work with. ๐
Dislikes
There is nothing to dislike.
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Customer Care Executive (working remotely)
Full Time
ยท
Care executive agent Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Aug 2022
Likes
Basically this is my first platform of my career
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive (working remotely)
Full Time
ยท
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Mar 2023
Likes
Waste company
Dislikes
No incentive, flase promises
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.