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IntouchCX Customer Care Executive Reviews

Updated 19 Feb, 2025
Overall Rating
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2.7/5
based on 31 reviews

Rating distribution

Category Ratings

2.8

Salary

2.7

Company culture

2.6

Work-life balance

2.5

Skill development

2.5

Promotions

2.4

Work satisfaction

2.3

Job security

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

77% employees reported

Flexible timing

Flexible timing

57% employees reported

No travel

No travel

67% employees reported

Gender based rating

2.9
female

Rated by Women

15 reviews

2.7
male

Rated by Men

14 reviews

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Top Mentions in IntouchCX Customer Care Executive Reviews
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31 reviews found

Sort by: Popular

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Read IntouchCX Customer Care Executive Reviews based on locations

2.6
 Hyderabad / Secunderabad

 (19)

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People also ask about IntouchCX's Customer Care Executives

Is IntouchCX a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 31 employee reviews, it's clear that most customer care executives have a below average experience working at IntouchCX. Salary holds the highest rating at 2.8, while job security is rated the lowest amongst all factors at 2.3. Read reviews about salary and on AmbitionBox.
Does IntouchCX pay their Customer Care Executives well?
According to AmbitionBox reviews, IntouchCX customer care executives rate their salary and benefits at 2.8 out of 5, based on 31 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX's customer care executives salaries here and to read reviews specifically about salary and benefits at IntouchCX for customer care executives, click here .
How is the work culture at IntouchCX for Customer Care Executives?
Work culture at IntouchCX for customer care executives is rated 2.7 out of 5 by 31 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at IntouchCX for Customer Care Executives?
Based on 31 reviews on AmbitionBox, IntouchCX's customer care executives rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX.

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IntouchCX Customer Care Executive Salary
based on 91 salaries
₹1.6 L/yr - ₹3.8 L/yr
6% more than the average Customer Care Executive Salary in India
View more details
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2 total responses
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Job/Soft skill training
1 total response
retirement
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