IntouchCX Chat Support Executive Reviews

Likes

Nothing much to like except office location and a few staff.

Dislikes

Too many things to list

Likes

Don't join

Dislikes

All the things

Likes

On time salary gets credited except that no proper incentive plans no salary growth.

Dislikes

They don't change shifts for arround 6 months. My health is doing good working here. While joining they said every 3 months shift will get changed but they don't do. They make you feel like your in need of job do it. Feels like educated slave here. Job security is total on downside every month they remove people mentioning PIP. Theyhire people and once their need is fulfilled they remove employees. HR team is always in support of Management they don't care of employees health and wellness. If you want to have stress free secure job then this company is not recommended....Read More

Work Details

Work policy: They had less place at office premises so for tenured agents they moved work from home and if the scores are less they may ask employees to come back to office.

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Working for ourself, eventhough other never leave us to lead a happy life at work. HR never respond timely once you left the organization have to beg for the papers to get to us.

Dislikes

No one in the higher position care for the employee job. No proper incentives provided for qualified employee. No worklife balance. Worst place to work. No one know when higher team is gonna terminate you for simple reason. No job security at all. They say one process when recruiting and make us to work for more job roles while on floor. HR shows no interest on us once we leave the organization.

Work Details

Work policy: Depends on your score at office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Payment and accomadation for first 15 days

Dislikes

the way they treated as, way too much overtime, no compensation for relocation, no incentives provided for overtime,

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Waste

Dislikes

Shifts will be terrible

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I like HR roles and commitments.

Dislikes

TL/Managers. They act like that they are the owner of company and we are theirs workers. They Don't accept leave at any cost. I specially recommend to new joiners plz do not join here otherwise life becomes hell.

Work Details

Work policy: NA

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Carrer growth

Dislikes

Very strict regarding leaves

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Worst

Dislikes

Everything is worst.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Overall good working environment

Dislikes

No dislike of the company

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

All good just I was unwell so had to leave

Dislikes

No

Work Details

Work policy: For temporary covid reasons work from home otherwise work from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The working culture and friendly environment and improved my skills in chat and communication.

Dislikes

Dislike is they have to help with the sodexo cards and change the policies of the company giving holidays on festivals...

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.