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Filter reviews by IntouchCX Customer Service Executive Reviews
Overall Rating
based on 41
reviews
What employees say about IntouchCX?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
77% employees reported
Flexible timing
39% employees reported
Within city
55% employees reported
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Gender based rating
Rated by Women
18 reviews
Rated by Men
22 reviews
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in IntouchCX Customer Service Executive Reviews
41 reviews found
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Customer Service Executive interview
Q1. What do you know about ecommerce?
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Customer Service Executive interview
Q2. What are the benefits of using ecommerce services rather than going to shop ... read more
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Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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Customer Service Executive Jobs at IntouchCX
People also ask about IntouchCX's Customer Service Executives
Is IntouchCX a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 41 employee reviews, it's clear that most customer service executives have an average experience working at IntouchCX.
Company culture holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.1.
Does IntouchCX pay their Customer Service Executives well?
According to AmbitionBox reviews, IntouchCX customer service executives rate their salary and benefits at 2.3 out of 5, based on 41 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX's customer service executives salaries
here
and to read reviews specifically about salary and benefits at IntouchCX for customer service executives,
click here
.
How is the work culture at IntouchCX for Customer Service Executives?
Work culture at IntouchCX for customer service executives is rated 2.9 out of 5 by 41 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at IntouchCX for Customer Service Executives?
Based on 41 reviews on AmbitionBox, IntouchCX's customer service executives rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX.
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Office cab/shuttle
1 total
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Job/Soft skill training
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