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IntouchCX Customer Service Executive Reviews

Updated 15 Feb, 2025
Overall Rating
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3.0/5
based on 41 reviews

Rating distribution

Category Ratings

2.9

Company culture

2.7

Skill development

2.6

Job security

2.6

Work-life balance

2.5

Work satisfaction

2.3

Salary

2.1

Promotions

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

77% employees reported

Flexible timing

Flexible timing

39% employees reported

Within city

Within city

55% employees reported

Gender based rating

3.8
female

Rated by Women

18 reviews

2.4
male

Rated by Men

22 reviews

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Top Mentions in IntouchCX Customer Service Executive Reviews
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41 reviews found

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Top IntouchCX Customer Service Executive Interview Questions

Q1. What do you know about ecommerce?
Q2. What are the benefits of using ecommerce services rather than going to shop ... read more
Q3. What do you know about bpo

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Read IntouchCX Customer Service Executive Reviews based on locations

2.9
 Hyderabad / Secunderabad

 (29)

2.4
 Bangalore / Bengaluru

 (6)

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People also ask about IntouchCX's Customer Service Executives

Is IntouchCX a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 41 employee reviews, it's clear that most customer service executives have an average experience working at IntouchCX. Company culture holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.1.
Does IntouchCX pay their Customer Service Executives well?
According to AmbitionBox reviews, IntouchCX customer service executives rate their salary and benefits at 2.3 out of 5, based on 41 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX's customer service executives salaries here and to read reviews specifically about salary and benefits at IntouchCX for customer service executives, click here .
How is the work culture at IntouchCX for Customer Service Executives?
Work culture at IntouchCX for customer service executives is rated 2.9 out of 5 by 41 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at IntouchCX for Customer Service Executives?
Based on 41 reviews on AmbitionBox, IntouchCX's customer service executives rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX.

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IntouchCX Customer Service Executive Salary
based on 146 salaries
₹1.6 L/yr - ₹4.5 L/yr
6% less than the average Customer Service Executive Salary in India
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