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Engaged Employer

IntouchCX

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2.9

based on 1.9k Reviews

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IntouchCX Customer Service Executive Reviews

Updated 15 Feb, 2025

Overall Rating

3.0/5

based on 41 reviews

Rating distribution

13 (31.7%)

5 (12.2%)

6 (14.6%)

3 (7.3%)

14 (34.1%)

Category Ratings

2.9

Company culture

2.7

Skill development

2.6

Job security

2.6

Work-life balance

2.5

Work satisfaction

2.3

Salary

2.1

Promotions

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

77% employees reported

Flexible timing

39% employees reported

Within city

55% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

18 reviews

2.4

Rated by Men

22 reviews

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Top trending discussions

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an orde... read more

Got a question about IntouchCX?

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Customer Service Executive Jobs at IntouchCX

View all

Executive - Customer Service - International Non Voice Process

Panch Mahals

0-1 Yrs

Not Disclosed

Executive - Customer Service - International Non Voice Process

Valsad

0-1 Yrs

Not Disclosed

Executive - Customer Service - International Non Voice Process

Kheda

0-1 Yrs

Not Disclosed

Executive - Customer Service - International Non Voice Process

Bharuch

0-1 Yrs

Not Disclosed

Executive - Customer Service - International Non Voice Process

Surendranagar

0-1 Yrs

Not Disclosed

Executive - Customer Service - International Non Voice Process

Mehsana

0-1 Yrs

Not Disclosed

Executive - Customer Service - International Non Voice Process

Vadodara

0-1 Yrs

Not Disclosed

Executive - Customer Service - International Non Voice Process

Surat

0-1 Yrs

Not Disclosed

Executive - Customer Service - International Non Voice Process

Rajkot

0-1 Yrs

Not Disclosed

Executive - Customer Service - International Non Voice Process

Gandhinagar

0-1 Yrs

Not Disclosed

People also ask about IntouchCX's Customer Service Executives

Is IntouchCX a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 41 employee reviews, it's clear that most customer service executives have an average experience working at IntouchCX. Company culture holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.1.

Does IntouchCX pay their Customer Service Executives well?

According to AmbitionBox reviews, IntouchCX customer service executives rate their salary and benefits at 2.3 out of 5, based on 41 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX's customer service executives salaries here and to read reviews specifically about salary and benefits at IntouchCX for customer service executives, click here .

How is the work culture at IntouchCX for Customer Service Executives?

Work culture at IntouchCX for customer service executives is rated 2.9 out of 5 by 41 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.

How is the job security at IntouchCX for Customer Service Executives?

Based on 41 reviews on AmbitionBox, IntouchCX's customer service executives rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX.

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IntouchCX Customer Service Executive Reviews by Locations

IntouchCX Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 41 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you. 77% of employees reported the...Read more