74 IntouchCX Jobs

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About the Job

We are looking for a Site Security Facilitator who will manage and ensure compliance with our client contractual requirements and participate in client audits.

As Site Security Facilitator, You Will

• Understand implement the responsibilities and measures described in the client partner contract
• Responsible for functional testing and commissioning of security equipment at the site
• Complete sets of owners operation and maintenance manuals and other information necessary for use and upkeep of the physical security system
• Safeguard people, data and assets through validation of client partner global policy compliance and identification of gaps
• Drive accountability through increased awareness and understanding of risks associated with physical security gaps
• Educate and inspire other key site stakeholders to recognize and own compliance with Global Security Standards
• Complete initial training in-house and complete annual refresher training afterwards
• Complete all other security-oriented training administered by the partner
• Serve as a resource for other employees, and partner with Learning and Development to ensure all employees complete requisite training
• Ensure site performance meets and/or exceeds the standards and SLA s set forth by the client partner Compliance team, policies, standards, and guides
• Ensure the on-time completion of all Corrective Action Plans (CAPs), and delivery of requisite support to client partner as evidence of completion
• Provide proactive notification to client partner Compliance and Vendor Manager in the event a project will not be completed before the assigned due date
• Responsible for mitigating controls, if any, and communicate a revised timeline agreeable to client partner

As Site Security Facilitator, You Need

• Graduate of any four-year course
• Background in security is ideal but not necessary
• Experience with client relationship management, and working with a compliance team
• Knowledge of Information Security principles and practices
• Highly conversant and able to properly interact with client partners
• Good sense of auditing, security, and compliance skills
• Strong interpersonal skills, maturity motivation to work effectively across other teams
• Must demonstrate a keen understanding of security as a business enabler
• Ability to build relationships work in a team atmosphere
• Excellent communication skills, both verbal and written
• Availability for work after normal work hours is required on-call availability (must be based near the site)