IntouchCX is rated
3.0 out of 5 stars on
AmbitionBox, based on 52 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IntouchCX is rated
3.0 out of 5 stars on
AmbitionBox, based on 52 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in IntouchCX Quality Analyst Reviews
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52 reviews found
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Popular
Quality Analyst in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 15 Dec 2024
Likes
Great work culture. Manager is very sensible person.
Dislikes
Nothing much really besides the low package
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Nothing exciting, full pressure, poor management
Doesn’t care about employees
No job security, no timely promotions and don't expect better appraisal, highly work pressure.
Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Quality Assurance and Testing Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 20 Aug 2024
Likes
Nothing
Dislikes
Worst management , poor ethics
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 17 Jun 2024
Likes
Work culture
Dislikes
Growth is stagnant
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Oct 2023
Likes
I like nothing about the company. Very toxic culture and the salary they give is peanuts.
Dislikes
Almost everything.
No proper breaks, no buddy support during production.
Compliance and RTA will be on the head to get back to support.
Cab scheduling are way too worst..
They never come on time.
I've seem Almost 100 people under me suffering like this.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 27 Jun 2023
Likes
The way few managers support and guide you in good path on how to build career as said (being as good leader not as boss)
Dislikes
The managers who behave as BOSS and are focused on how to improve there own career and move out by dumping agents
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
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IntouchCX.
Quality Analyst in
Visakhapatnam
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Jan 2024
Likes
Best place to work in and we get more opportunities here irrespective of the experience
Nothing to like, it's only for freshers to gain experience for international process
Dislikes
No proper process, manager are cooperative.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Quality Analyst Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Mar 2023
Likes
Good place to work
Dislikes
Nothing to dislike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 18 May 2023
Likes
Growth in the level
Dislikes
Very less salary package
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Jan 2023
Likes
Good company to work for
Dislikes
Salaryhike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Aug 2023
Likes
Work from home
Dislikes
No Additional benefits
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Quality Assurance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 31 Aug 2022
Likes
Good work culture and Easy going people.
Dislikes
Appraisals are not quite good.
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 06 Nov 2021
Likes
You will get promotions if you're performance is good but you won't get much salary hikes and benefits. There is no job security. They keep changes you from one to another client as per the requirements. No work balance
Dislikes
You won't get much salary hikes and benefits. No job security. They keep changes you from one to another client. No work balance.
Work Details
Average
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst (working remotely)
Full Time
·
Quality Assurance and Testing Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 17 Sep 2024
Likes
It was work from home.
Dislikes
The salary is low
The workload increases
There is no concept of sick leave
Always need to compensate for lost hours regardless
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Jun 2022
Likes
Worst workplace
Dislikes
Worst work place
Work Details
Worst
Work timings: Strict Timings
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Apr 2022
Likes
Knoah is a good company for the freshers and get good exposure
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Mar 2018
Likes
People and flexible work environment
Dislikes
Very less salary. Except this everything is great in Knoah
Work Details
You can enjoy working at Knoah.. everyone is very friendly and has helping nature. You join a family not a company.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
International Travel.
Quality Analyst (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Jul 2023
Likes
None
Dislikes
The company only promotes favourite and if you do not have a good relationship with any of your managers, you can forget to look for any career growth in the company, and if you are in a better position and are not the favourite then the position will be stripped from you as soon as possible. And the pay is almost garbage considering the work you have to put in.
People also ask about IntouchCX's Quality Analysts
Is IntouchCX a good place to work for Quality Analysts?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 52 employee reviews, it's clear that most quality analysts have an average experience working at IntouchCX. Job Security holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about job security and career growth on AmbitionBox.
Does IntouchCX pay their Quality Analysts well?
According to AmbitionBox reviews, IntouchCX quality analysts rate their salary and benefits at 2.5 out of 5, based on 52 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX's quality analysts salaries here and to read reviews specifically about salary and benefits at IntouchCX for quality analysts, click here.
How is the work culture at IntouchCX for Quality Analysts?
Work culture at IntouchCX for quality analysts is rated 2.9 out of 5 by 52 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at IntouchCX for quality analysts, click here.
How is the job security at IntouchCX for Quality Analysts?
Based on 52 reviews on AmbitionBox, IntouchCX's quality analysts rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at IntouchCX for quality analysts, click here.