IntouchCX Customer Care ExecutiveHyderabad / Secunderabad Reviews
based on 18 reviews
Updated 22 Jan, 2025
Overall Rating
2.6/5
How AmbitionBox ratings work?
Category Ratings
2.6
Salary
2.5
Company culture
2.4
Work-life balance
2.3
Skill development
2.3
Promotions
2.2
Work satisfaction
2.0
Job security
IntouchCX is rated
2.6 out of 5 stars on
AmbitionBox, based on 18 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IntouchCX is rated
2.6 out of 5 stars on
AmbitionBox, based on 18 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
18 reviews found
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Popular
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
4.0
Skill development
1.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 22 Jan 2025
Likes
Company is offering good salary with cab.
Salary - Excellent
Skill development - Good
Company culture - Good
Work-life balance - Good
Dislikes
There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.
Job security - Bad
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 11 Dec 2024
Likes
Here HR department is cool, you can work with fake experience, give them some money. I made several complaints but of no use.
Dislikes
Never seen HR department so lazy, they don't take any actions against illegal activities. Maybe they are incompetent for the job.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 23 Oct 2024
Likes
Woret organization to work with, no job security.
I suggest people quit this organization and start our own work.
Dislikes
Mangers and HR are like, they are good with who arr there own slave's
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
Some time home, some time office no commitment.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 29 Jun 2023
Likes
🩸
The most worst company in my 5 yrs of professional career.
Even they won't be able to afford you if you're salary is more than 6 😆
Extremely sorry but
No value for your work because of some MANAGER TO FLOOR MANAGER TO TLs[some special people etc] are flatter uneducated and playing dirty politics only. if you can offer somethingother than work go for it.
Hello everyone go for this job if you are left with this job only and if they're offering you more than 9 lpa fixed and ask them joining and relocation bonous of 70 thousand as well, then you'll be happy atleast with your salary otherwise you will be seeing the Slave and savage Dynasty....Read More
Dislikes
The world's most worst canteen as well.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 06 Oct 2023
Likes
Nothing just a free coffee in canteen
Dislikes
Overall a Big D sat for this company. Wasted 1 year in this organisation
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 31 Jan 2023
Likes
Excellent compony for growing in future👍
Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
No dislikes 👎🏿
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 13 Jun 2023
Likes
No space horror
Dislikes
No horrible and etc
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
You are reading trusted reviews. Keep reading to find out more about
IntouchCX.
Customer Care Executive in
Hyderabad / Secunderabad
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 30 Jun 2022
Likes
Way of working and supporting
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Everything is fine
Work Details
Very helpful and supportive
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Part Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
5.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 02 Dec 2023
Likes
Superb. Goood. Good good job
Work satisfaction - Excellent
Company culture - Good
Dislikes
Nothing. Noooo no no no
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 30 Jun 2022
Likes
Nothing. Such a worst company. Pathetic management. They don't support talented people. Lot of politics. And also remove the employees without any prior information.
Dislikes
No positive words to say
Salary - Bad
Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Disgusting
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 May 2022
Likes
It's the best place to work with. 😇
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There is nothing to dislike.
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 14 Aug 2021
Likes
Everything
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Samsung process Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
4.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 09 May 2021
Likes
I woul'd like to share my points that in these Organisation will not stay stable always change process when there requirement.
Skill development - Good
Dislikes
Shifts.
Salary - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 01 Oct 2020
Likes
Good team cooperation
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Aug 2023
Likes
Worst company worst worst worst
Dislikes
Worst company
Worst worst worst
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 Apr 2024
Likes
Salary - Good
Job security - Good
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Customer Care Executive in
Hyderabad / Secunderabad