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IntouchCX Technical Support Associate Hyderabad / Secunderabad Reviews

Updated 21 Feb, 2025
Overall Rating
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3.0/5
based on 21 reviews

Rating distribution

Category Ratings

2.9

Work-life balance

2.9

Skill development

2.6

Salary

2.3

Company culture

2.3

Promotions

2.2

Job security

2.1

Work satisfaction

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

84% employees reported

Flexible timing

Flexible timing

47% employees reported

No travel

No travel

67% employees reported

Gender based rating

3.0
female

Rated by Women

6 reviews

3.0
male

Rated by Men

13 reviews

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Top Mentions in IntouchCX Technical Support Associate Hyderabad / Secunderabad Reviews
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21 reviews found

Sort by: Popular

Read IntouchCX Reviews based on similar designations

3.1
 Team Lead

 (37)

2.6
 Customer Support Executive

 (37)

2.9
 Customer Service Executive

 (29)

2.7
 Senior Associate

 (25)

2.6
 Customer Care Executive

 (19)

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People also ask about IntouchCX, Hyderabad / Secunderabad Technical Support Associates

Is IntouchCX, Hyderabad / Secunderabad a good place to work for Technical Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 21 employee reviews, it's clear that most technical support associates have an average experience working at IntouchCX, Hyderabad / Secunderabad. Work-life balance holds the highest rating at 2.9, while work satisfaction is rated the lowest amongst all factors at 2.1.
Does IntouchCX, Hyderabad / Secunderabad pay their Technical Support Associates well?
According to AmbitionBox reviews, IntouchCX, Hyderabad / Secunderabad technical support associates rate their salary and benefits at 2.6 out of 5, based on 21 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX, Hyderabad / Secunderabad's technical support associates salaries here and to read reviews specifically about salary and benefits at IntouchCX, Hyderabad / Secunderabad for technical support associates, click here .
How is the work culture at IntouchCX, Hyderabad / Secunderabad for Technical Support Associates?
Work culture at IntouchCX, Hyderabad / Secunderabad for technical support associates is rated 2.3 out of 5 by 21 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at IntouchCX, Hyderabad / Secunderabad for Technical Support Associates?
Based on 21 reviews on AmbitionBox, IntouchCX, Hyderabad / Secunderabad's technical support associates rate job security at 2.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX, Hyderabad / Secunderabad.

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21% less than the average Technical Support Associate Salary in India
View more details
cab
Office cab/shuttle
3 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
3 total responses
+2 more benefits
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