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IntouchCX Non Voice Customer Care Executive Interview Questions and Answers

Updated 27 Mar 2024

3 interviews found

Sort by: Popular
Interview experience
2
 Poor
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Feb 2024.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. 1 tell me about your self 2 about your previous experience 3 about bpo
2

Assignment Round

2 assessment they will give to you one is essay writing without grammatical errors and vocabulary

3

Technical Round (1 Question)

  • Q1. Iam not qualified for this round
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Sep 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Speak for 1 minutes on your desired topic?
  • Q2. Choose one topic of your choice and be prepared before the interview.

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on your communication
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Aug 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (4 Questions)

  • Q1. Tell Me about yourself
  • Q2. Tell me aboi Your previous interview experience
  • Q3. Bla bla bla bla bla bla bla bla
  • Q4. Bla blaa bla bla Bla Bla

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Aug 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. About your past experiences and what you passionate about this job
  • Q2. Willing to work a night shift and are you located around 20kms radius from company's is mandatory.
3

Typing Test Round (2 Questions)

  • Q1. Say about your life inspiration in 6 lines within 6 minutes without grammatical errror and punctuational error .
  • Q2. What's you long term goal and how your working with it?
4

One-on-one Round (1 Question)

  • Q1. Chat with customer and make solutions to the customers

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy but do things quick and correct . They focus on quick response.
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Oct 2023.

4 Interview Rounds

1

Aptitude Test Round

Basic harver test it is very easy

2

One-on-one Round (1 Question)

  • Q1. Asking about self and one topic
3

One-on-one Round (1 Question)

  • Q1. Salary discussion
4

Versant Round (1 Question)

  • Q1. Exam a smalla exam

Interview Preparation Tips

Interview preparation tips for other job seekers - I am not selected 😭
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. What was your experience in previous company
  • Q2. Why you quite the job
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (4 Questions)

  • Q1. Brief Introduction
  • Q2. If experienced, then why your left the previous job.
  • Q3. Some question regarding bpo. What is customer care, role, meaning of empathy or sympathy.
  • Q4. Speak on a topic for 1 min
3

Assignment Round

Mock chat and email writing for non voice process.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Crisp answer. Biggest tip - Never say no to any of the question which create a doubt in their mind regarding your stability.

I applied via Naukri.com and was interviewed in Dec 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - This inerview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Nov 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Where are you from??

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite calm and provide work from home.Moreover it's best opportunity to me for be a part of this MNC.
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Mar 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (1 Question)

  • Q1. About yourself and college
3

HR Round (1 Question)

  • Q1. Some general questions

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Non Voice Customer Care Executive interview?
IntouchCX interview process usually has 2-3 rounds. The most common rounds in the IntouchCX interview process are Resume Shortlist, HR and One-on-one Round.
What are the top questions asked in IntouchCX Non Voice Customer Care Executive interview?

Some of the top questions asked at the IntouchCX Non Voice Customer Care Executive interview -

  1. iam not qualified for this ro...read more
  2. Bla bla bla bla bla bla bla ...read more
  3. Bla blaa bla bla Bla ...read more

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IntouchCX Non Voice Customer Care Executive Salary
based on 6 salaries
₹2 L/yr - ₹4.2 L/yr
18% more than the average Non Voice Customer Care Executive Salary in India
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IntouchCX Non Voice Customer Care Executive Reviews and Ratings

based on 4 reviews

3.1/5

Rating in categories

3.1

Skill development

3.1

Work-Life balance

2.6

Salary & Benefits

2.6

Job Security

3.6

Company culture

2.1

Promotions/Appraisal

3.1

Work Satisfaction

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