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IntouchCX Non Voice Customer Care Executive Interview Questions and Answers

Updated 23 Jan 2025

IntouchCX Non Voice Customer Care Executive Interview Experiences

4 interviews found

Non Voice Customer Care Executive Interview Questions & Answers

user image Sai vamsi (VSMPH nikhil)

posted on 23 Jan 2025

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Last experience
    • Add your answer
Round 2 - Typing Test 

(1 Question)

  • Q1. Based on their issue
    • Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 27 Mar 2024

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. 1 tell me about your self 2 about your previous experience 3 about bpo
    • Add your answer
Round 2 - Assignment 

2 assessment they will give to you one is essay writing without grammatical errors and vocabulary

Round 3 - Technical 

(1 Question)

  • Q1. Iam not qualified for this round
    • Add your answer

Non Voice Customer Care Executive Interview Questions Asked at Other Companies

asked in HGS
Q1. What is the voice and non voice processing and it roles ?
View answer (1)
asked in HGS
Q2. How to d discuss about the customer care ?
View answer (1)
asked in Amazon
Q3. What is responsibly as a customer care executive ?
View answers (2)
asked in Concentrix Corporation
Q4. While using social media are we getting knowledge or either we ar ... read more
View answer (1)
asked in Foundever
Q5. Say about your life inspiration in 6 lines within 6 minutes witho ... read more
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Non Voice Customer Care Executive Interview Questions & Answers

user image Pathloth Gopal

posted on 3 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Speak for 1 minutes on your desired topic?
    • Add your answer
  • Q2. Choose one topic of your choice and be prepared before the interview.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on your communication

Non Voice Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 27 Sep 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell Me about yourself
    • Add your answer
  • Q2. Tell me aboi Your previous interview experience
    • Add your answer
  • Q3. Bla bla bla bla bla bla bla bla
    • Add your answer
  • Q4. Bla blaa bla bla Bla Bla
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

IntouchCX interview questions for designations

 Non Voice Customer Support Executive

 (3)

 Non Voice Customer Service Executive

 (1)

 NON Voice Process

 (3)

 Non Voice Process Associate

 (2)

 Customer Care Executive

 (1)

 Voice Process Executive

 (3)

 Senior Customer Care Representative

 (1)

 Associate Voice

 (1)

Top trending discussions

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Interview Tips & Stories
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·
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Bloomberg interview
I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you
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Interview questions from similar companies

Non Voice Customer Care Executive Interview Questions & Answers

Foundever user image Prabhu Meerabai

posted on 22 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About your past experiences and what you passionate about this job
    • Add your answer
  • Q2. Willing to work a night shift and are you located around 20kms radius from company's is mandatory.
  • Ans. 

    Yes, I am willing to work night shifts and I am located within 20kms radius from the company.

    • I am open to working night shifts as per the company's requirement.

    • I am located within a 20kms radius from the company's location.

    • I understand the importance of being close to the workplace for night shifts for convenience and safety.

    • Answered by AI
    Add your answer
Round 3 - Typing Test 

(2 Questions)

  • Q1. Say about your life inspiration in 6 lines within 6 minutes without grammatical errror and punctuational error .
  • Ans. 

    My life inspiration is my mother, who taught me the value of hard work, perseverance, and kindness.

    • My mother's unwavering dedication to her family and career inspires me to always give my best in everything I do.

    • Her ability to overcome challenges with grace and positivity motivates me to face obstacles head-on.

    • Seeing her selfless acts of kindness towards others reminds me to always be compassionate and empathetic.

    • My mo...

    • Answered by AI
    Add your answer
  • Q2. What's you long term goal and how your working with it?
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Chat with customer and make solutions to the customers
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy but do things quick and correct . They focus on quick response.

Non Voice Customer Care Executive Interview Questions & Answers

Genpact user image Anonymous

posted on 9 Jul 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Assignment 

About any movies or web series content

Round 2 - One-on-one 

(2 Questions)

  • Q1. About web series
    • Add your answer
  • Q2. About scool or college life
    • Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

Genpact user image Bhattu Ashok

posted on 17 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - HR 

(7 Questions)

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. What are your strength.?
    • Add your answer
  • Q3. What are your weakness..?
    • Add your answer
  • Q4. What are your short term gole..?
    • Add your answer
  • Q5. What do you want to be doing five years from now
    • Add your answer
  • Q6. What's means to success to you?
    • Add your answer
  • Q7. Which job roll do you have exalent
    • Add your answer
Round 2 - Aptitude Test 

If you could change one think about your, personality what would it be...?

Round 3 - Assignment 

Which type of coding your knowledge do you have one problem solving now.

Interview Preparation Tips

Interview preparation tips for other job seekers - Handily to any projects your own knowledge.to work

Non Voice Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 11 Oct 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Regards of bpo job for attending interview
    • Add your answer
  • Q2. No i could did atten any interview before
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. I need attend interview in you company
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. This is one of the best company
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. If selected i will definitely do my best
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

Non Voice Customer Care Executive Interview Questions & Answers

Infosys user image Bhargavi Bakkola bhargavi

posted on 19 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell about yourself
    • Add your answer
  • Q2. Which year your intermediate completed
    • Add your answer
  • Q3. I had completed intermediate in 2023
    • Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 17 Sep 2022

I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Numerical reasoning
Verbal reasoning
Inductive reasoning
Logical reasoning
Critical thinking

Interview Preparation Tips

Interview preparation tips for other job seekers - Make a great hire fast reach professionals with just the right skill and exprience
More about working at IntouchCX

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Non Voice Customer Care Executive interview?
IntouchCX interview process usually has 2-3 rounds. The most common rounds in the IntouchCX interview process are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in IntouchCX Non Voice Customer Care Executive interview?

Some of the top questions asked at the IntouchCX Non Voice Customer Care Executive interview -

  1. iam not qualified for this ro...read more
  2. Bla bla bla bla bla bla bla ...read more
  3. Bla blaa bla bla Bla ...read more

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IntouchCX Interviews By Designations

Interview Questions for Popular Designations

IntouchCX Non Voice Customer Care Executive Interview Process

based on 5 interviews

Interview experience

4
  
Good
View more

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IntouchCX Non Voice Customer Care Executive Salary
based on 6 salaries
₹2 L/yr - ₹4.2 L/yr
20% more than the average Non Voice Customer Care Executive Salary in India
View more details

IntouchCX Non Voice Customer Care Executive Reviews and Ratings

based on 4 reviews

3.1/5

Rating in categories

3.1

Skill development

3.1

Work-life balance

2.6

Salary

2.6

Job security

3.6

Company culture

2.1

Promotions

3.1

Work satisfaction

Explore 4 Reviews and Ratings
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