10+ IntouchCX Non Voice Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

IntouchCX Non Voice Customer Care Executive Interview Experiences

4 interviews found

Non Voice Customer Care Executive Interview Questions & Answers

Sai vamsi (VSMPH nikhil)

posted on 23 Jan 2025

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - HR

(2 Questions)

Q1. Self introduction

Add your answer

Q2. Last experience

Add your answer

Round 2 - Typing Test

(1 Question)

Q1. Based on their issue

Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

Anonymous

posted on 27 Mar 2024

Interview experience

Poor

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - HR

(1 Question)

Q1. 1 tell me about your self 2 about your previous experience 3 about bpo

Add your answer

Round 2 - Assignment

2 assessment they will give to you one is essay writing without grammatical errors and vocabulary

Round 3 - Technical

(1 Question)

Q1. Iam not qualified for this round

Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

Pathloth Gopal

posted on 3 Oct 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Speak for 1 minutes on your desired topic?

Add your answer

Q2. Choose one topic of your choice and be prepared before the interview.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on your communication

Non Voice Customer Care Executive Interview Questions & Answers

Anonymous

posted on 27 Sep 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(4 Questions)

Q1. Tell Me about yourself

Add your answer

Q2. Tell me aboi Your previous interview experience

Add your answer

Q3. Bla bla bla bla bla bla bla bla

Add your answer

Q4. Bla blaa bla bla Bla Bla

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Top trending discussions

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Interview Tips & Stories

4d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Non Voice Customer Care Executive Interview Questions & Answers

Foundever

Prabhu Meerabai

posted on 22 Sep 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. About your past experiences and what you passionate about this job

Add your answer

Q2. Willing to work a night shift and are you located around 20kms radius from company's is mandatory.

Ans.

Yes, I am willing to work night shifts and I am located within 20kms radius from the company.

I am open to working night shifts as per the company's requirement.
I am located within a 20kms radius from the company's location.
I understand the importance of being close to the workplace for night shifts for convenience and safety.

Answered by AI

Add your answer

Round 3 - Typing Test

(2 Questions)

Q1. Say about your life inspiration in 6 lines within 6 minutes without grammatical errror and punctuational error .

Ans.

My life inspiration is my mother, who taught me the value of hard work, perseverance, and kindness.

My mother's unwavering dedication to her family and career inspires me to always give my best in everything I do.
Her ability to overcome challenges with grace and positivity motivates me to face obstacles head-on.
Seeing her selfless acts of kindness towards others reminds me to always be compassionate and empathetic.
My mo...

Answered by AI

Add your answer

Q2. What's you long term goal and how your working with it?

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. Chat with customer and make solutions to the customers

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy but do things quick and correct . They focus on quick response.

Non Voice Customer Care Executive Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 26 Aug 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Assignment

We have to write an essay on given topic.

Round 3 - Versant

(1 Question)

Q1. Persona versant checking english proficiency in written and listening skills. Voice versant checking your English proficiency in verbally.

Add your answer

Round 4 - Logical reasoning

(1 Question)

Q1. English ,maths, computer knowledge, marketing knowledge aptitude, typing speed

Add your answer

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Non Voice Customer Care Executive interview:

email
Typing Speed
Advanced Excel
Power Point Presentation
MS Office Word
Spoken English
English Shorthand

Interview preparation tips for other job seekers - Any graduate can apply for non voice or voice process in customer service . Make sure your English language is strong in verbally and written. Try to write emails approx more than 200 words, and focus on typing speed. Do practice at home see videos on YouTube about versant.

Non Voice Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 15 Jul 2022

I applied via Approached by Company and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself

Ans. Just tell your name and tell him/her about your what have you done in your studies and tell them about your skills thats all.

Answered Anonymously

Add your answer

Q2. Please read about the company in which you applied for.

Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Non Voice Customer Care Executive interview:

The company in which you applied

Interview preparation tips for other job seekers - Be calm and talk them confidently. The questions are common they are looking for good communication.

Non Voice Customer Care Executive Interview Questions & Answers

Genpact

Anonymous

posted on 16 Oct 2022

I applied via Naukri.com

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Yes I want to give aptitude test

Round 3 - Assignment

I want to give assignment test

Round 4 - HR

(3 Questions)

Q1. HR round want to give

Add your answer

Q2. All about my self including my family background and so on

Add your answer

Q3. In hr round all about my self and qualification background also

Add your answer

Round 5 - One-on-one

(3 Questions)

Q1. All about resume and include my self also

Add your answer

Q2. It's depends on hr what's they will also me

Add your answer

Q3. It's depends on hr what's they will ask me

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Genpact is a very good company nice work culture and environment,i want to join it.

Non Voice Customer Care Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 28 Feb 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

More than 8 weeks

Result

No response

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Night shift and communication

Add your answer

Q2. Ready to work in banking process

Ans.

Yes, I am ready to work in banking process.

I have experience in handling customer queries and resolving issues.
I am familiar with banking products and services.
I am comfortable working with financial systems and tools.
I understand the importance of confidentiality and data security in banking.
I am willing to undergo training to enhance my knowledge and skills in banking processes.

Answered by AI

Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 12 Sep 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 5 interview rounds.

Round 1 - Telephonic Call

(1 Question)

Q1. Tell me something about yourself

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Tell me something about women empowerment

Add your answer

Round 3 - Typing Test

(1 Question)

Q1. A typing test is being conducted

Add your answer

Round 4 - Grammar test

(1 Question)

Q1. A grammar test is being conducted

Add your answer

Round 5 - Chat process test

(1 Question)

Q1. Live chat process is being conducted

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Read something about women empowerment, child labour

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Non Voice Customer Care Executive interview?

IntouchCX interview process usually has 2-3 rounds. The most common rounds in the IntouchCX interview process are HR, Resume Shortlist and One-on-one Round.

What are the top questions asked in IntouchCX Non Voice Customer Care Executive interview?

Some of the top questions asked at the IntouchCX Non Voice Customer Care Executive interview -

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IntouchCX Interviews By Designations

Interview Questions for Popular Designations

IntouchCX Non Voice Customer Care Executive Interview Process

based on 5 interviews

Interview experience

Good

Genpact Non Voice Customer Care Executive Interview Questions

3.8

• 16 Interviews

Concentrix Corporation Non Voice Customer Care Executive Interview Questions

3.8

• 14 Interviews

Tech Mahindra Non Voice Customer Care Executive Interview Questions

3.5

• 11 Interviews

Wipro Non Voice Customer Care Executive Interview Questions

3.7

• 6 Interviews

Teleperformance Non Voice Customer Care Executive Interview Questions

3.9

• 2 Interviews

Infosys Non Voice Customer Care Executive Interview Questions

3.6

• 2 Interviews

Alldigi Tech Non Voice Customer Care Executive Interview Questions

4.0

• 2 Interviews

Alorica Non Voice Customer Care Executive Interview Questions

3.1

• 2 Interviews

Sykes Business Services Of India Non Voice Customer Care Executive Interview Questions

3.4

• 2 Interviews

Foundever Non Voice Customer Care Executive Interview Questions

3.6

• 1 Interview

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IntouchCX Non Voice Customer Care Executive Salary

based on 6 salaries

₹2 L/yr - ₹4.2 L/yr

20% more than the average Non Voice Customer Care Executive Salary in India

View more details

IntouchCX Salaries in India

E Support Officer 1.3k salaries	₹0 L/yr - ₹0 L/yr
Senior E Support Officer 620 salaries	₹0 L/yr - ₹0 L/yr
Senior Consultant 316 salaries	₹0 L/yr - ₹0 L/yr
Quality Analyst 260 salaries	₹0 L/yr - ₹0 L/yr
Customer Support Executive 241 salaries	₹0 L/yr - ₹0 L/yr