5 Foundever Non Voice Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

Foundever Non Voice Customer Care Executive Interview Experiences

1 interview found

Non Voice Customer Care Executive Interview Questions & Answers

Prabhu Meerabai

posted on 22 Sep 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. About your past experiences and what you passionate about this job

Add your answer

Q2. Willing to work a night shift and are you located around 20kms radius from company's is mandatory.

Ans.

Yes, I am willing to work night shifts and I am located within 20kms radius from the company.

I am open to working night shifts as per the company's requirement.
I am located within a 20kms radius from the company's location.
I understand the importance of being close to the workplace for night shifts for convenience and safety.

Answered by AI

Add your answer

Round 3 - Typing Test

(2 Questions)

Q1. Say about your life inspiration in 6 lines within 6 minutes without grammatical errror and punctuational error .

Ans.

My life inspiration is my mother, who taught me the value of hard work, perseverance, and kindness.

My mother's unwavering dedication to her family and career inspires me to always give my best in everything I do.
Her ability to overcome challenges with grace and positivity motivates me to face obstacles head-on.
Seeing her selfless acts of kindness towards others reminds me to always be compassionate and empathetic.
My mo...

Answered by AI

Add your answer

Q2. What's you long term goal and how your working with it?

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. Chat with customer and make solutions to the customers

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy but do things quick and correct . They focus on quick response.

Top trending discussions

View All

Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

Got a question about Foundever?

Ask anonymously on communities.

Interview questions from similar companies

Technical Support Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 5 May 2017

I was interviewed before May 2016.

Interview Questionnaire

7 Questions

Q1. Tell me about yourself

Ans.

I am a technical support executive with experience in troubleshooting software and hardware issues.

Experienced in resolving customer queries and providing technical assistance
Proficient in diagnosing and troubleshooting software and hardware problems
Skilled in communicating complex technical concepts to non-technical users
Familiar with various operating systems and software applications
Ability to work under pressure an

Answered by AI

View 1 more answer

Q2. Why do you want to work here

Ans.

I want to work here because of the company's reputation, growth opportunities, and alignment with my skills and interests.

Company's reputation: I have heard great things about the company's commitment to customer satisfaction and quality service.
Growth opportunities: I am impressed by the company's focus on employee development and advancement.
Alignment with skills and interests: I have a passion for technical support ...

Answered by AI

Add your answer

Q3. Why did you leave your previous job

Ans.

Seeking better growth opportunities and a more challenging role.

Limited growth opportunities in previous job
Looking for a more challenging role to enhance skills
Seeking a company with better work culture and values
Relocated to a different city or country
Company downsizing or restructuring

Answered by AI

View 1 more answer

Q4. Difference between various operating systems.

Ans.

Operating systems differ in their user interface, functionality, and compatibility with hardware and software.

Windows is the most widely used OS, known for its user-friendly interface and compatibility with most software.
MacOS is known for its sleek design and compatibility with Apple hardware and software.
Linux is an open-source OS with various distributions, known for its customization and security features.
Android i...

Answered by AI

View 2 more answers

Q5. Latest versions of the product

Ans.

The latest versions of the product are 3.0 for desktop and 2.5 for mobile.

Desktop version: 3.0
Mobile version: 2.5

Answered by AI

Add your answer

Q6. Information about the company (process)

Add your answer

Q7. Questions related to previous work experience

Add your answer

Interview Preparation Tips

Round: HR Interview
Experience: The HR took me in a cabin, with my CV in her hand. She asked me these questions and a few others. I answered them and then she asked me to wait for the technical interview in the lobby.
Tips: Rehearse your answers well in advance. Look presentable and show confidence.

Round: Technical Interview
Experience: The Operations Manager conducted this interview. He asked the questions mentioned above and also asked my expectations from the company, financially and otherwise.
Tips: Prepare the technical part well and if you don't know, don't guess. Be honest.

Round: Test
Experience: Two assessments. Technical is all objective. Grammar assessment includes a few descriptive questions.
Tips: You can prepare in advance even though the questions are not very tough. Even the organisation is not very serious about these tests, so you can use your phone during the tests to find answers online.
Duration: 1 hour
Total Questions: 40

Round: Typing test
Experience: Typing test in which your typing speed must be 35 words per minute and you need to maintain accuracy of 90% or more. Test duration 2 minutes.
Tips: Practice before. Don't panic. Maintaining speed is easy, focus more on accuracy. They let you try a few times until you pass. So, not much to worry about.

Skills: Communication And Confidence, Product Sense, Patience, Stability

Skills evaluated in this interview

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 7 Sep 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

Customer Service Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 8 Dec 2017

Interview Questionnaire

1 Question

Q1. Basic questions like Name, Address, Birth date, qualification and work experience

Add your answer

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 22 Jun 2017

Interview Questionnaire

1 Question

Q1. About yourself

View 5 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 18 Sep 2022

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR

Round 2 - Group Discussion

Tell me about your day.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is an easy interview, you just need to have some good communication skills.

Customer Service Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 28 Jun 2021

I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. About yourself?

View 4 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - So, this is specially for the freshers, who prepares for an interview, however its not much needed to prepare. You just have to keep 5 points in your mind, whenever you are appearing for an interview.
1. Always be presentable and appear in formals for the interviews. As how pleasing and well-dressed you are also matters in a cooperative world.
2. Be confident while interrogation and give your answers confidently. It doesn't matters if you are wrong, but be confident and always keep an positive eye contact with the interviewer while answering.
3. Always try to understand the questions first and then answer smartly. Try to find out the intentions of the interviewer that what answers they're expecting or what could be the reason behind that question.
4. Always keep a smile on your face whenever you're going for the interviews. It'll feel you and the person as well with lots of positivity.
5. Last but not the least, whenever the question about yourself or about your intro is asked, you need to speak out about your own, don't include anything about your family or anything other, until and unless asked. In about yourself, you can include, your strengths, hobbies, academic qualifications, any certifications or whatever you want to share. Never get too personal or speak about the personal things, it shows your weaknesses and that you don't have to reveal.

Just follow these tips, if you find it useful and as an HR advising it thoroughly works and you'll crack the interview easily with an excellent impression over the interviewers.

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. What's your salary expectations

Add your answer

Q2. What's your strength and weakness

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Technical Support Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 22 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Tell me something about yourself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good. But hr here are sooo lazy

Customer Service Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 17 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Introduction, educational qualifications, hobbies, work experience if any, what do you mean by BPO.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They just see your confidence and Grasping power to resolve customer query. Good English required in international process.

Foundever Interview FAQs

How many rounds are there in Foundever Non Voice Customer Care Executive interview?

Foundever interview process usually has 4 rounds. The most common rounds in the Foundever interview process are Resume Shortlist, HR and Typing Test.

How to prepare for Foundever Non Voice Customer Care Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are Customer Service, International Voice Process, Invoice Processing, customer care and Non Voice Process.

What are the top questions asked in Foundever Non Voice Customer Care Executive interview?

Some of the top questions asked at the Foundever Non Voice Customer Care Executive interview -

Say about your life inspiration in 6 lines within 6 minutes without grammatical...read more
Willing to work a night shift and are you located around 20kms radius from comp...read more
Chat with customer and make solutions to the custom...read more

Tell us how to improve this page.

Foundever Interviews By Designations

Interview Questions for Popular Designations

Foundever Non Voice Customer Care Executive Interview Process

based on 1 interview

Interview experience

Excellent

Genpact Non Voice Customer Care Executive Interview Questions

3.8

• 16 Interviews

Concentrix Corporation Non Voice Customer Care Executive Interview Questions

3.8

• 14 Interviews

Tech Mahindra Non Voice Customer Care Executive Interview Questions

3.5

• 11 Interviews

Wipro Non Voice Customer Care Executive Interview Questions

3.7

• 6 Interviews

IntouchCX Non Voice Customer Care Executive Interview Questions

2.9

• 4 Interviews

Accenture Non Voice Customer Care Executive Interview Questions

3.8

• 3 Interviews

Teleperformance Non Voice Customer Care Executive Interview Questions

3.9

• 2 Interviews

Infosys Non Voice Customer Care Executive Interview Questions

3.6

• 2 Interviews

Alldigi Tech Non Voice Customer Care Executive Interview Questions

4.0

• 2 Interviews

Alorica Non Voice Customer Care Executive Interview Questions

3.1

• 2 Interviews

View all

Aditya Degree College, Kakinada Placement Questions

1 Interview

View all

Foundever Non Voice Customer Care Executive Salary

based on 4 salaries

₹2 L/yr - ₹3.5 L/yr

At par with the average Non Voice Customer Care Executive Salary in India

View more details

Foundever Salaries in India

Customer Service Professional 758 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 500 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Representative 398 salaries	₹0 L/yr - ₹0 L/yr
Customer Support Executive 242 salaries	₹0 L/yr - ₹0 L/yr
Team Lead 229 salaries	₹0 L/yr - ₹0 L/yr