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Foundever CSP Interview Questions and Answers
Foundever CSP Interview Experiences
4 interviews found
Selected
I appeared for an interview before Feb 2024.
(1 Question)
- Q1. Basic questions about prev experience and basic technical questions
Selected
I applied via Walk-in and was interviewed before Mar 2023. There were 3 interview rounds.
(1 Question)
- Q1. Basic Questions!
Speaking and active listening
Critical thinking and problem solving
I applied via Naukri.com and was interviewed in Sep 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Work experience. Family details . Any health issues
Interview Preparation Tips
And salary they will promise you particular amount over phone , offer letter will be another amount. And HR never attends if v have doubts about salary
I applied via Referral and was interviewed before Aug 2021. There was 1 interview round.
(2 Questions)
- Q1. Interview based on technical basis
- Q2. What is elcb mcb acb?
- Ans.
ELCB, MCB, and ACB are types of circuit breakers used for electrical safety.
ELCB stands for Earth Leakage Circuit Breaker and is used to detect and interrupt electrical leakage to prevent electric shock.
MCB stands for Miniature Circuit Breaker and is used to protect electrical circuits from overloads and short circuits.
ACB stands for Air Circuit Breaker and is used for high voltage applications such as power distributi...
Interview Preparation Tips
Sitel lnt ebg is good choice for technical background.
Foundever interview questions for designations
Interview questions from similar companies
Technical Support Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 5 May 2017
I appeared for an interview before May 2016.
Interview Questionnaire
7 Questions
- Q1. Tell me about yourself
- Ans.
I am a technical support executive with experience in troubleshooting software and hardware issues.
Experienced in resolving customer queries and providing technical assistance
Proficient in diagnosing and troubleshooting software and hardware problems
Skilled in communicating complex technical concepts to non-technical users
Familiar with various operating systems and software applications
Ability to work under pressure an
- Q2. Why do you want to work here
- Ans.
I want to work here because of the company's reputation, growth opportunities, and alignment with my skills and interests.
Company's reputation: I have heard great things about the company's commitment to customer satisfaction and quality service.
Growth opportunities: I am impressed by the company's focus on employee development and advancement.
Alignment with skills and interests: I have a passion for technical support ...
- Q3. Why did you leave your previous job
- Ans.
Seeking better growth opportunities and a more challenging role.
Limited growth opportunities in previous job
Looking for a more challenging role to enhance skills
Seeking a company with better work culture and values
Relocated to a different city or country
Company downsizing or restructuring
- Q4. Difference between various operating systems.
- Ans.
Operating systems differ in their user interface, functionality, and compatibility with hardware and software.
Windows is the most widely used OS, known for its user-friendly interface and compatibility with most software.
MacOS is known for its sleek design and compatibility with Apple hardware and software.
Linux is an open-source OS with various distributions, known for its customization and security features.
Android i...
- Q5. Latest versions of the product
- Ans.
The latest versions of the product are 3.0 for desktop and 2.5 for mobile.
Desktop version: 3.0
Mobile version: 2.5
- Q6. Information about the company (process)
- Q7. Questions related to previous work experience
Interview Preparation Tips
Experience: The HR took me in a cabin, with my CV in her hand. She asked me these questions and a few others. I answered them and then she asked me to wait for the technical interview in the lobby.
Tips: Rehearse your answers well in advance. Look presentable and show confidence.
Round: Technical Interview
Experience: The Operations Manager conducted this interview. He asked the questions mentioned above and also asked my expectations from the company, financially and otherwise.
Tips: Prepare the technical part well and if you don't know, don't guess. Be honest.
Round: Test
Experience: Two assessments. Technical is all objective. Grammar assessment includes a few descriptive questions.
Tips: You can prepare in advance even though the questions are not very tough. Even the organisation is not very serious about these tests, so you can use your phone during the tests to find answers online.
Duration: 1 hour
Total Questions: 40
Round: Typing test
Experience: Typing test in which your typing speed must be 35 words per minute and you need to maintain accuracy of 90% or more. Test duration 2 minutes.
Tips: Practice before. Don't panic. Maintaining speed is easy, focus more on accuracy. They let you try a few times until you pass. So, not much to worry about.
Skills: Communication And Confidence, Product Sense, Patience, Stability
Skills evaluated in this interview
Customer Care Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 7 Sep 2017
Interview Preparation Tips
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.
Customer Service Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 8 Dec 2017
Interview Questionnaire
1 Question
- Q1. Basic questions like Name, Address, Birth date, qualification and work experience
Interview Preparation Tips
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.
Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.
Technical Support Associate Interview Questions & Answers
Teleperformance
Anonymous
posted on 5 May 2017
I appeared for an interview in Feb 2017.
Interview Questionnaire
7 Questions
- Q1. Tell me about yourself
- Ans.
I am a dedicated and experienced Technical Support Associate with a passion for problem-solving and customer satisfaction.
Experienced in troubleshooting technical issues for customers
Strong communication skills to effectively assist customers over phone or email
Ability to work under pressure and meet deadlines
Certified in various technical support tools and software
- Q2. Why this company
- Ans.
I am impressed by the company's commitment to innovation, employee development, and customer satisfaction.
The company has a strong reputation for providing excellent customer service.
I admire the company's focus on continuous improvement and innovation.
I believe in the company's mission and values, which align with my own professional goals.
I have heard positive feedback from current employees about the company culture
- Q3. Why did you leave the previous job
- Ans.
Seeking new challenges and growth opportunities
Looking for career advancement
Desire to learn new skills
Seeking a more challenging role
Relocation
Company downsizing or restructuring
- Q4. Different types of operating systems
- Ans.
Different types of operating systems include Windows, macOS, Linux, and Unix.
Windows: Developed by Microsoft, widely used in personal computers.
macOS: Developed by Apple, used in Macintosh computers.
Linux: Open-source operating system, available in various distributions like Ubuntu, Fedora, and CentOS.
Unix: Multi-user, multitasking operating system used in servers and workstations.
- Q5. Latest versions of the product
- Ans.
The latest versions of the product are 3.0 and 3.1.
Version 3.0 was released in January 2021.
Version 3.1 was released in March 2021.
Both versions include bug fixes and performance improvements.
- Q6. Knowledge about the product
- Q7. Knowledge about the company
Interview Preparation Tips
Experience: The HR lady had my CV with her and she asked all these questions. Then, she asked me to wait for the technical interview in the lobby.
Tips: Prepare these questions in advance. Be confident
Round: Technical Interview
Experience: This interview was conducted by the operations manager. He also asked my expectations from the company, financially and otherwise, and also a few questions related to the previous work experience.
Tips: Prepare the technical part strongly. If you don't know the answer, don't guess. Be honest.
Round: Test
Experience: Technical part had MCQs only while grammar part also had a few descriptive questions
Tips: Prepare well. Don't worry, even the company doesn't take this test very seriously. So, you can use your phone during the test to check answers online.
Duration: 1 hour
Total Questions: 40
Round: Typing test
Experience: Duration 2 minutes. Accuracy to be maintained 90% or more. Speed to be maintained 35 words per minute.
Tips: Practice in advance. Just focus on accuracy, maintaing speed is easy. They allow multiple attempts until you clear this, so, don't worry.
Skills: Communication And Confidence, Stability, Patience
Skills evaluated in this interview
Customer Care Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 22 Jun 2017
Interview Questionnaire
1 Question
- Q1. About yourself
Interview Preparation Tips
Experience: Self introduction and about previous experience.
Tips: Should be confidence
I appeared for an interview before Jun 2016.
Interview Questionnaire
1 Question
- Q1. Tell us something about yourself
- Ans.
I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.
5 years of experience in technical support
Skilled in troubleshooting hardware and software issues
Strong communication and problem-solving skills
Interview Preparation Tips
Experience: it was an introductory round
it went good
Tips: be confident and real for this round
Round: Group Discussion
Experience: it was an introductory round
it went good
Tips: be confident and real for this round
Round: Group Discussion
Experience: we discuss ed and concluded
Tips: always conclude
Skills: Communication And Confidence
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Foundever CSP Interview Process
based on 2 interviews
1 Interview rounds
- Technical Round
Interview Questions from Similar Companies
Foundever CSP Reviews and Ratings
based on 31 reviews
Rating in categories
|
Customer Service Professional
758
salaries
|  ₹1 L/yr - ₹5.5 L/yr |
|
Customer Service Executive
489
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Customer Service Representative
395
salaries
| ₹1.4 L/yr - ₹5 L/yr |
|
Customer Support Executive
245
salaries
| ₹1.3 L/yr - ₹4.1 L/yr |
|
Team Lead
230
salaries
| ₹2.9 L/yr - ₹8.4 L/yr |
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