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Infosys BPM CSR Executive Interview Questions and Answers

Updated 31 Oct 2023

Infosys BPM CSR Executive Interview Experiences

2 interviews found

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 31 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Walk-in and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What do you know about yourself and how it would be beneficial to the organization?
  • Ans. I am enthusiastic, energetic, quick learner, team player and capable to handle work load in fine way. I think all these things are making me a strong to perform a job and gives benefit to the organization. Apart from this have good experience as well to continue the work on day to day basis. One thing which is differentiate that from other is that I am passionate and dedicate towards my work. I hope all these things ca
  • Answered Anonymously
Round 3 - Aptitude Test 

Time, distance and work realted question, reasoning, Logical, Mathematical, For P2P, GAAP, P2P Cycle, Journal entries, Balancesheet, P&L statement, Bank Roconcilation, Types of accounting entries, etc.

Interview Preparation Tips

Topics to prepare for Infosys BPM CSR Executive interview:
  • Advance Accounting
  • Contract Management
  • Negotiation Skills
  • Dispute resolution
Interview preparation tips for other job seekers - You have to be prepared for the next level of knowledge. As companies are finding not only in a traditional way but it expecting global level Standard resources.

Interview Questionnaire 

2 Questions

  • Q1. What do you think of BPO industry?
  • Ans. 

    BPO industry is a crucial part of the global economy, providing cost-effective solutions to businesses worldwide.

    • BPO industry offers a range of services including customer support, technical support, data entry, and more.

    • It helps businesses save costs by outsourcing non-core functions to specialized service providers.

    • BPO industry has been growing rapidly in recent years, especially in countries like India and the Phili...

  • Answered by AI
  • Q2. Tell about you city.

Interview Preparation Tips

Interview preparation tips for other job seekers - You must be talkative. For any answer you just go on speaking. Offcourse this requires preparation. So pull your socks before interview.

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Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced CSR Executive with a passion for helping others and making a positive impact in the community.

    • Over 5 years of experience in customer service and relationship management

    • Strong communication and problem-solving skills

    • Proven track record of meeting and exceeding customer satisfaction goals

    • Passionate about giving back to the community through volunteer work

    • Proficient in CRM software and dat

  • Answered by AI
  • Q2. Reading passage english to hindi translation
Round 2 - Typing Test 

(2 Questions)

  • Q1. Typing Speed test
  • Q2. Vercent test by vercent app
Round 3 - Assignment 

General knowledge questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Reading passage and translation to english to hindi am round than join
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. How did you spend your day yesterday
  • Q2. What did you do in new year
Round 2 - HR 

(2 Questions)

  • Q1. Past experience
  • Q2. Why should we hire you
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. About Your Self
  • Q2. About Your Hobbies
  • Q3. About Your Previous Experience
Round 2 - Aptitude Test 

They test your hearing capacity, Logical question to judge your mindset and they test your memory

Round 3 - One-on-one 

(2 Questions)

  • Q1. About Your Previous experience
  • Q2. Why to hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - It's easy be confident and make sure you wear formals
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Tell about ur self
  • Q2. About experice..where have we worked
  • Q3. Aree you confortable with the timings
  • Ans. 

    Yes, I am comfortable with the timings and can adjust as needed.

    • I am flexible with my schedule and can accommodate different timings if required.

    • I understand the importance of meeting deadlines and am willing to work extra hours if needed.

    • I have experience working in shifts and can manage my time effectively to meet the demands of the job.

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Will u be needing any holidays
  • Q2. Are confortable with the shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What experiences do you have?
Round 2 - Aptitude Test 

Amcat test. Contains written test as well as voice versent .

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About qualification
  • Q2. What do you in free time

Interview Preparation Tips

Interview preparation tips for other job seekers - Be loud,clear and confident
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Personal questions were asked
  • Q2. If I was aware or had any idea about their product

Interview Preparation Tips

Interview preparation tips for other job seekers - Not advisable to work there

I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. 1. Tell me something about yourself. 2 tell me something about your experience. 3 about your last experience 4.tell me about your last roles and responsibilities. 5 speak atleast 2 min. On last weekend 6 w...
Round 2 - HR 

(1 Question)

  • Q1. Same question but in detail

Interview Preparation Tips

Interview preparation tips for other job seekers - Most important thing be confident. Speak naturally not loud nor slow.
Be genuine. And last prepare self introduction very well.

Infosys BPM Interview FAQs

How many rounds are there in Infosys BPM CSR Executive interview?
Infosys BPM interview process usually has 3 rounds. The most common rounds in the Infosys BPM interview process are Resume Shortlist, HR and Aptitude Test.

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Infosys BPM CSR Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
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