Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by IntouchCX Team. If you also belong to the team, you can get access from here

IntouchCX Verified Tick

Compare button icon Compare button icon Compare
2.9

based on 1.8k Reviews

Filter interviews by

IntouchCX CSR Executive Interview Questions and Answers

Updated 9 Jan 2025

IntouchCX CSR Executive Interview Experiences

1 interview found

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 9 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

English Writing and vocabulary knowledge

Round 2 - Technical 

(1 Question)

  • Q1. Email writing on a situation raised by a player during playing a game when the game is encountered by a bug
  • Ans. 

    Email writing to address a player's concern about encountering a bug in the game

    • Acknowledge the player's concern and apologize for the inconvenience caused

    • Explain that the issue is being looked into by the development team

    • Assure the player that a fix will be implemented as soon as possible

    • Offer compensation or a gesture of goodwill for the inconvenience

    • Provide a contact email or support channel for further assistance

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion and practical thinking ability
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go on and give it a shot. The company is a nice place to work and grow😍😍

Top trending discussions

View All
Interview Tips & Stories
2w
heartwarmingracoon
Verified Icon
·
works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
Got a question about IntouchCX?
Ask anonymously on communities.

Interview questions from similar companies

CSR Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 8 Feb 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Background experience,family,education
    • Add your answer
  • Q2. Vocabulary
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Family background education
    • Add your answer

CSR Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 16 Aug 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced CSR Executive with a passion for helping others and making a positive impact in the community.

    • Over 5 years of experience in customer service and relationship management

    • Strong communication and problem-solving skills

    • Proven track record of meeting and exceeding customer satisfaction goals

    • Passionate about giving back to the community through volunteer work

    • Proficient in CRM software and dat

    • Answered by AI
    Add your answer
  • Q2. Reading passage english to hindi translation
    • Add your answer
Round 2 - Typing Test 

(2 Questions)

  • Q1. Typing Speed test
    • Add your answer
  • Q2. Vercent test by vercent app
    • Add your answer
Round 3 - Assignment 

General knowledge questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Reading passage and translation to english to hindi am round than join

CSR Executive Interview Questions & Answers

Foundever user image Anonymous

posted on 28 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About qualification
    • Add your answer
  • Q2. What do you in free time
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be loud,clear and confident

CSR Executive Interview Questions & Answers

Alorica user image Anonymous

posted on 23 Mar 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It's was normal test took on the PC

Round 2 - One-on-one 

(1 Question)

  • Q1. Didn't asked much questions about the previous experience
    • Add your answer

CSR Executive Interview Questions & Answers

iQor Global Services user image Anonymous

posted on 17 Mar 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

CSR Executive Interview Questions & Answers

TaskUs user image Anonymous

posted on 30 Nov 2022

I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. 1. Tell me something about yourself. 2 tell me something about your experience. 3 about your last experience 4.tell me about your last roles and responsibilities. 5 speak atleast 2 min. On last weekend 6 w...
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Same question but in detail
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Most important thing be confident. Speak naturally not loud nor slow.
Be genuine. And last prepare self introduction very well.

CSR Executive Interview Questions & Answers

TELUS Digital user image Anonymous

posted on 28 Aug 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Just be fluent and be ready for night shifts
    • Add your answer
  • Q2. Tell me about your self
    • Add your answer
  • Q3. They will give a situation and ask you to speak for some time
    • Add your answer
  • Q4. One online test will be there
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. They will just explain you about the Salary part
    • Add your answer

CSR Executive Interview Questions & Answers

TTEC India user image Anonymous

posted on 31 Aug 2021

I applied via Company Website and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. How much you expect sallary?
    • Add your answer
  • Q2. Are you experienced in this field?
    • Add your answer
  • Q3. Are you interested for this job?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go confident and conformable interview

CSR Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 12 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What experiences do you have?
    • Add your answer
Round 2 - Aptitude Test 

Amcat test. Contains written test as well as voice versent .

More about working at IntouchCX

IntouchCX Interview FAQs

How many rounds are there in IntouchCX CSR Executive interview?
IntouchCX interview process usually has 3 rounds. The most common rounds in the IntouchCX interview process are Aptitude Test, Technical and HR.

Tell us how to improve this page.

IntouchCX Interviews By Designations

IntouchCX CSR Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

CSR Executive Interview Questions from Similar Companies

Teleperformance CSR Executive Interview Questions
3.9
 • 12 Interviews
Tech Mahindra CSR Executive Interview Questions
3.5
 • 5 Interviews
Concentrix Corporation CSR Executive Interview Questions
3.8
 • 4 Interviews
Foundever CSR Executive Interview Questions
3.6
 • 4 Interviews
iEnergizer CSR Executive Interview Questions
4.6
 • 3 Interviews
Conneqt Business Solutions CSR Executive Interview Questions
3.7
 • 3 Interviews
TCS CSR Executive Interview Questions
3.7
 • 2 Interviews
HCLTech CSR Executive Interview Questions
3.5
 • 2 Interviews
Infosys CSR Executive Interview Questions
3.6
 • 2 Interviews
Infosys BPM CSR Executive Interview Questions
3.7
 • 2 Interviews
View all
IntouchCX CSR Executive Salary
based on 6 salaries
₹2.5 L/yr - ₹4.8 L/yr
27% more than the average CSR Executive Salary in India
View more details

IntouchCX CSR Executive Reviews and Ratings

based on 2 reviews

1.0/5

Rating in categories

1.0

Skill development

1.0

Work-life balance

1.0

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

Explore 2 Reviews and Ratings
IntouchCX Salaries in India
E Support Officer
1.3k salaries
unlock blur

₹1.5 L/yr - ₹4.5 L/yr

Senior E Support Officer
608 salaries
unlock blur

₹1.9 L/yr - ₹5 L/yr

Senior Consultant
316 salaries
unlock blur

₹3 L/yr - ₹9.2 L/yr

Quality Analyst
264 salaries
unlock blur

₹1.4 L/yr - ₹5.1 L/yr

Customer Support Executive
233 salaries
unlock blur

₹1.5 L/yr - ₹4.8 L/yr

Explore more salaries
Compare IntouchCX with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview