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IntouchCX
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I applied via LinkedIn and was interviewed in Dec 2024. There were 3 interview rounds.
English Writing and vocabulary knowledge
Email writing to address a player's concern about encountering a bug in the game
Acknowledge the player's concern and apologize for the inconvenience caused
Explain that the issue is being looked into by the development team
Assure the player that a fix will be implemented as soon as possible
Offer compensation or a gesture of goodwill for the inconvenience
Provide a contact email or support channel for further assistance
Top trending discussions
I applied via Company Website and was interviewed before Jan 2022. There were 2 interview rounds.
I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.
I completed my assessment test with a score of 72 therefore they didn't selected me because their requirements were 75, However the assessment test is moderate if you have clear voice and accent you will score good and has a very good learning opportunity.
Technical questions with MCQ to check technical knowledge
In my free time, I enjoy reading books, practicing yoga, and volunteering at local charities.
Reading books helps me relax and expand my knowledge on various topics
Practicing yoga helps me stay physically and mentally healthy
Volunteering at local charities allows me to give back to the community and make a positive impact
I applied via Walk-in and was interviewed before Jan 2023. There was 1 interview round.
I applied via Walk-in and was interviewed in Nov 2022. There were 3 interview rounds.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Examples include answering phone calls, responding to emails, and providing in-person assistance
Good customer service can lead to custo
I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.
based on 1 interview
Interview experience
based on 2 reviews
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