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Tech Mahindra CSR Executive Interview Questions and Answers
Tech Mahindra CSR Executive Interview Experiences
5 interviews found
Anonymous
Selected
I applied via Approached by Company and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. Mock call with angry customer
- Q2. Communication skills
Selected
I applied via Recruitment Consulltant
(1 Question)
- Q1. Quickly run me through your profile?
Written test. Four options were given for each question. You have to select the correct answer.
They had given one topic. Everyone had to soeak three to four sentences on that particular topic.
I applied via Walk-in and was interviewed in Nov 2022. There were 3 interview rounds.
(2 Questions)
- Q1. 1 introduction part 2 how was your yesterday
- Q2. Yesturday, i woke up early in the morning around 7 am. I brushed my teeth and freshed up. I had has break fast, after this, I got ready for the class, I went my institute and I study for around 2 hours, a...
(2 Questions)
- Q1. What do you understand about e-commerce
- Q2. What is customer service
- Ans.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Examples include answering phone calls, responding to emails, and providing in-person assistance
Good customer service can lead to custo
Interview Preparation Tips
While giving interview make I contect with HR
What people are saying about Tech Mahindra
Selected
I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.
(4 Questions)
- Q1. Just casual info about you like background checks and vocals
- Q2. Qualification, past experiences
- Q3. How to handle objections , how to deny someone if u are not able to help him and acceptance
- Q4. Be confident never show that you are nervous ,avoid fumbling over interview , no blank faces in interview
Tech Mahindra interview questions for designations
Selected
I applied via Campus Placement and was interviewed before Aug 2023. There was 1 interview round.
(5 Questions)
- Q1. Tell me something about your self
- Ans.
I am a dedicated and passionate CSR Executive with a strong background in community engagement and sustainability initiatives.
Experienced in developing and implementing CSR strategies
Skilled in stakeholder management and communication
Passionate about making a positive impact on society
Strong analytical and problem-solving skills
Previous experience in organizing volunteer events and donation drives
- Q2. Why are you leaving pervious job
- Ans.
Seeking new challenges and opportunities for growth.
Looking for career advancement
Seeking new challenges
Opportunity for professional growth
Change in industry focus
Relocation
- Q3. Will you be able to work for pure inbound process
- Ans.
Yes, I am comfortable working for a pure inbound process.
I have experience handling inbound calls in previous roles.
I am skilled at providing excellent customer service and resolving issues efficiently.
I am comfortable working in a fast-paced environment and adapting to different customer needs.
I am confident in my communication skills and ability to handle a high volume of calls.
I am eager to learn and grow in a role
- Q4. Salary expectation
- Q5. How soon you can join
- Ans.
I can join within 2 weeks of receiving the offer letter.
I am currently serving a notice period of 2 weeks at my current job.
I need to wrap up my current projects before transitioning to a new role.
I am excited about the opportunity and eager to start contributing to the CSR initiatives.
I can start the onboarding process as soon as possible to expedite the joining date.
Interview Preparation Tips
Interview questions from similar companies
I applied via Walk-in and was interviewed before Jan 2023. There was 1 interview round.
(1 Question)
- Q1. What's your interest, hobby, Tell me about yourself.
(1 Question)
- Q1. Previous company deals
Interview Preparation Tips
(1 Question)
- Q1. Tell about the designation
- Ans.
CSR Executive is responsible for managing corporate social responsibility initiatives and programs within a company.
Responsible for developing and implementing CSR strategies
Engage with stakeholders to identify community needs
Organize and coordinate volunteer activities
Monitor and report on CSR initiatives and impact
Collaborate with internal teams and external partners
Example: Organizing donation drives, implementing s
Interview Preparation Tips
I applied via Company Website and was interviewed in Sep 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me about yourself
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.
(1 Question)
- Q1. Self Introduction, Why BPO industry, flexible for night shifts,
- Ans. While introduction, please do not tell that you are born and bought from Bangalore, rather can say born and raised from Bangalore, Incase if the HR askes for your hobbies, if you are telling that you reading books, before that ensure that you had read some books, otherwise please avoid, Next, if the HR is telling regarding the positions that are open for, don't ask if its voice or non voice, because for both posit...
Prepare for language test, like grammar, then aptitude questions, essay writing,
(1 Question)
- Q1. Again self introduction, for freshers, probably you may be asked to speak on topic to check your thought flow, pronouction, sentence making, grammar. Again for experience, you need to briefly explain the...
Interview Preparation Tips
For experience, please ensure that you go through the resume and give the valid reason for leaving the previous job.
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Tech Mahindra CSR Executive Interview Process
based on 8 interviews
1 Interview rounds
- Resume Shortlist Round
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Tech Mahindra CSR Executive Reviews and Ratings
based on 27 reviews
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