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Tech Mahindra CSR Executive Interview Questions and Answers

Updated 2 Jan 2025

Tech Mahindra CSR Executive Interview Experiences

5 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Mock call with angry customer
  • Q2. Communication skills

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 30 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Recruitment Consulltant

Round 1 - One-on-one 

(1 Question)

  • Q1. Quickly run me through your profile?
Round 2 - Aptitude Test 

Written test. Four options were given for each question. You have to select the correct answer.

Round 3 - Group Discussion 

They had given one topic. Everyone had to soeak three to four sentences on that particular topic.

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CSR Executive Interview Questions & Answers

user image Anonymous

posted on 29 Dec 2022

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. 1 introduction part 2 how was your yesterday
  • Q2. Yesturday, i woke up early in the morning around 7 am. I brushed my teeth and freshed up. I had has break fast, after this, I got ready for the class, I went my institute and I study for around 2 hours, a...
Round 3 - HR 

(2 Questions)

  • Q1. What do you understand about e-commerce
  • Q2. What is customer service
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer needs and concerns

    • It includes providing information about products or services

    • It also involves resolving customer complaints and issues

    • Examples include answering phone calls, responding to emails, and providing in-person assistance

    • Good customer service can lead to custo

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on Grammer part and confident
While giving interview make I contect with HR

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 29 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Just casual info about you like background checks and vocals
  • Q2. Qualification, past experiences
  • Q3. How to handle objections , how to deny someone if u are not able to help him and acceptance
  • Q4. Be confident never show that you are nervous ,avoid fumbling over interview , no blank faces in interview

Tech Mahindra interview questions for designations

 CSE/CSR

 (1)

 Csr Associate

 (1)

 Executive

 (9)

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 (59)

 Senior Executive

 (9)

 Telecalling Executive

 (8)

 Processing Executive

 (8)

 Sales Executive

 (6)

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 12 Aug 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and passionate CSR Executive with a strong background in community engagement and sustainability initiatives.

    • Experienced in developing and implementing CSR strategies

    • Skilled in stakeholder management and communication

    • Passionate about making a positive impact on society

    • Strong analytical and problem-solving skills

    • Previous experience in organizing volunteer events and donation drives

  • Answered by AI
  • Q2. Why are you leaving pervious job
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Looking for career advancement

    • Seeking new challenges

    • Opportunity for professional growth

    • Change in industry focus

    • Relocation

  • Answered by AI
  • Q3. Will you be able to work for pure inbound process
  • Ans. 

    Yes, I am comfortable working for a pure inbound process.

    • I have experience handling inbound calls in previous roles.

    • I am skilled at providing excellent customer service and resolving issues efficiently.

    • I am comfortable working in a fast-paced environment and adapting to different customer needs.

    • I am confident in my communication skills and ability to handle a high volume of calls.

    • I am eager to learn and grow in a role

  • Answered by AI
  • Q4. Salary expectation
  • Q5. How soon you can join
  • Ans. 

    I can join within 2 weeks of receiving the offer letter.

    • I am currently serving a notice period of 2 weeks at my current job.

    • I need to wrap up my current projects before transitioning to a new role.

    • I am excited about the opportunity and eager to start contributing to the CSR initiatives.

    • I can start the onboarding process as soon as possible to expedite the joining date.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Tech Mahindra is worst company it traumatized mind

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What's your interest, hobby, Tell me about yourself.

I applied via Company Website and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident.. And be on poibt.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. About previous company
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - HR 

(3 Questions)

  • Q1. They check your communication skills how can you deliver your answer to the clients.
  • Q2. Tell me about yourself.
  • Q3. They give you any topic you need to speak atleast 2-3 minutes.
Round 1 - Group Discussion 

In 2016 I was in my college day at that time . Group discussion we got one topic their were 2 team we were debating on a social topic. Interviewer was noticing the communication skills and confidence . It went smooth.

Round 2 - Aptitude Test 

Well this was pen paper round all numerical and gramma question It was based normal apptitude test.

Round 3 - One-on-one 

(1 Question)

  • Q1. This was the third and the last round I went through the interview process this was telephonic round.. it was easy going. Tell me about your self? Where do you want to see yourself in 5 years? Why do we h...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Keep yourself calm and be good on your communication.

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra CSR Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in Tech Mahindra CSR Executive interview?

Some of the top questions asked at the Tech Mahindra CSR Executive interview -

  1. Will you be able to work for pure inbound proc...read more
  2. What is customer serv...read more
  3. Yesturday, i woke up early in the morning around 7 am. I brushed my teeth and f...read more

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Tech Mahindra CSR Executive Interview Process

based on 8 interviews

1 Interview rounds

  • Resume Shortlist Round
View more

CSR Executive Interview Questions from Similar Companies

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Tech Mahindra CSR Executive Salary
based on 47 salaries
₹1.5 L/yr - ₹6 L/yr
10% more than the average CSR Executive Salary in India
View more details

Tech Mahindra CSR Executive Reviews and Ratings

based on 27 reviews

2.8/5

Rating in categories

2.6

Skill development

2.5

Work-life balance

2.7

Salary

2.0

Job security

2.4

Company culture

2.1

Promotions

2.1

Work satisfaction

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