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PayPal CSR Executive Interview Questions and Answers

Updated 12 Mar 2021

PayPal CSR Executive Interview Experiences

1 interview found

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 12 Mar 2021

I applied via Naukri.com and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why you have career gap?
  • Q2. What you do if the customer is not happy for genivan cause?
  • Ans. 

    Listen to their concerns, apologize, offer a solution, and follow up to ensure satisfaction.

    • Listen actively to their concerns and empathize with their situation.

    • Apologize for any inconvenience caused and take responsibility for the issue.

    • Offer a solution that addresses their concerns and meets their needs.

    • Follow up with the customer to ensure their satisfaction and address any further concerns.

    • Document the issue and th...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I suggest all interviewers prepare well. If you are experienced parpare for questions, like why you want to leave your current company or what is your achievement in previous company.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How to onboard merchant
  • Ans. 

    To onboard a merchant, we need to understand their business needs and provide them with a tailored solution.

    • Research the merchant's business and industry to understand their pain points and needs

    • Provide a personalized solution that addresses their specific needs

    • Offer training and support to ensure a smooth onboarding process

    • Communicate clearly and regularly to build trust and maintain a positive relationship

    • Follow up r...

  • Answered by AI
  • Q2. How to pitch merchant
  • Ans. 

    To pitch a merchant, understand their needs, offer a solution, and show the benefits of your product/service.

    • Research the merchant's business and identify their pain points

    • Offer a tailored solution that addresses their specific needs

    • Highlight the benefits of your product/service, such as increased revenue or improved efficiency

    • Provide social proof, such as customer testimonials or case studies

    • Be confident and enthusias...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Babababbababababbabanabbabahahhahahhahahahahhahahahahahhhhhahahahahahahahahhaahhahahhhhaoappwpwpsososoosososososoososososisiisisisisisjzthwozygwnpaus

I applied via Referral and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your previous company ,how can you achieve target, how many days do you work, willing to travel, how can you face presser and many more

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls don't go for sales

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. First they ask tell me about yourself and second they give you any topic to speak continues for 5 minutes. They check only your grammer if someone is not comfortable to that topic you can tell them to give...

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is so simple. Don't hesitate if someone looking for going to Paytm. They can free you in half n hour. All the documentation they can do on same day. Kindly get your marksheet and graduation degree certificate while you go for interview.

I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. UPI Tarspar Bank Cash Bagcastmar Mobile Recharge

Interview Preparation Tips

Interview preparation tips for other job seekers - Onboarding Targate

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Mathematics related questions
  • Q2. Basic hr questions
  • Q3. Typing speed in numerical minimum 50 wpm

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy, normal and be comfortable

I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Good and well package

Interview Preparation Tips

Interview preparation tips for other job seekers - Field marketing Approaches is very important

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Do u have bike?

Interview Preparation Tips

Interview preparation tips for other job seekers - They want people for this position,u have to just attend interview

I applied via Referral

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your experience in current company??
  • Q2. If you read the JD tell me how you can manage it.

Interview Preparation Tips

Interview preparation tips for other job seekers - We know communication skill is important. But you can't reject someone who is good in communication but they are speaking with english+hindi+ regional language. Then your object is you just need someone who is good in english. In India not every people knows english well. When we are hired in company we have to visiti market have to communicate other companies for business or communicate with clients. That time english is important but not necessary because if i am able to clarify the client or merchant with other language or mixed with english that is also skilled communication. You rejecting someone who is good in is field, technically sound, can write in English, but if he/she used 2/3 words in hindi/other language (which interviewer can understand) you can't reject them. If you reject them for this reason than you are just searching for english speaking parrot not a skilled employee.

I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How can you deel with merchens(costumer) ?

Interview Preparation Tips

Interview preparation tips for other job seekers - First I explain prodect benefits and convenc to buy prodect.

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