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PayPal CSR Executive Interview Questions and Answers

Updated 12 Mar 2021

PayPal CSR Executive Interview Experiences

1 interview found

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 12 Mar 2021

I applied via Naukri.com and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why you have career gap?
  • Q2. What you do if the customer is not happy for genivan cause?
  • Ans. 

    Listen to their concerns, apologize, offer a solution, and follow up to ensure satisfaction.

    • Listen actively to their concerns and empathize with their situation.

    • Apologize for any inconvenience caused and take responsibility for the issue.

    • Offer a solution that addresses their concerns and meets their needs.

    • Follow up with the customer to ensure their satisfaction and address any further concerns.

    • Document the issue and th...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I suggest all interviewers prepare well. If you are experienced parpare for questions, like why you want to leave your current company or what is your achievement in previous company.

Interview questions from similar companies

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Machine learning and Java programming questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a good knowledege about the work you are presenting in front of them.

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Mathematics related questions
  • Q2. Basic hr questions
  • Q3. Typing speed in numerical minimum 50 wpm

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy, normal and be comfortable

I applied via Referral and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your previous company ,how can you achieve target, how many days do you work, willing to travel, how can you face presser and many more

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls don't go for sales

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How to onboard merchant
  • Ans. 

    To onboard a merchant, we need to understand their business needs and provide them with a tailored solution.

    • Research the merchant's business and industry to understand their pain points and needs

    • Provide a personalized solution that addresses their specific needs

    • Offer training and support to ensure a smooth onboarding process

    • Communicate clearly and regularly to build trust and maintain a positive relationship

    • Follow up r...

  • Answered by AI
  • Q2. How to pitch merchant
  • Ans. 

    To pitch a merchant, understand their needs, offer a solution, and show the benefits of your product/service.

    • Research the merchant's business and identify their pain points

    • Offer a tailored solution that addresses their specific needs

    • Highlight the benefits of your product/service, such as increased revenue or improved efficiency

    • Provide social proof, such as customer testimonials or case studies

    • Be confident and enthusias...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Babababbababababbabanabbabahahhahahhahahahahhahahahahahhhhhahahahahahahahahhaahhahahhhhaoappwpwpsososoosososososoososososisiisisisisisjzthwozygwnpaus

I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About insurance.
  • Q2. I already have 3 year experience in insurance so there’s no big deal.

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys only knowledge is the main key for selection’ keep good knowledge of process also about company background.

I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. UPI Tarspar Bank Cash Bagcastmar Mobile Recharge

Interview Preparation Tips

Interview preparation tips for other job seekers - Onboarding Targate

I applied via Job Portal and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Targets done earlier
  • Q2. What will be your targets
  • Q3. Number of team planned
  • Q4. How well you In reports
  • Ans. 

    I am proficient in creating and analyzing reports.

    • I have experience in using various reporting tools such as Excel, Tableau, and Power BI.

    • I am able to gather and organize data to create meaningful reports for management.

    • I am skilled in analyzing data to identify trends and make recommendations for improvement.

    • I am able to present reports in a clear and concise manner to stakeholders.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Best interview done should be asked more questions than

I applied via Referral and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my self about my job and about my experience

Interview Preparation Tips

Interview preparation tips for other job seekers - First impression is the last impression

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. First they ask tell me about yourself and second they give you any topic to speak continues for 5 minutes. They check only your grammer if someone is not comfortable to that topic you can tell them to give...

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is so simple. Don't hesitate if someone looking for going to Paytm. They can free you in half n hour. All the documentation they can do on same day. Kindly get your marksheet and graduation degree certificate while you go for interview.

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