Upload Button Icon Add office photos

Filter interviews by

PayPal CSR Executive Interview Questions and Answers

Updated 12 Mar 2021

PayPal CSR Executive Interview Experiences

1 interview found

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 12 Mar 2021

I applied via Naukri.com and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why you have career gap?
  • Q2. What you do if the customer is not happy for genivan cause?
  • Ans. 

    Listen to their concerns, apologize, offer a solution, and follow up to ensure satisfaction.

    • Listen actively to their concerns and empathize with their situation.

    • Apologize for any inconvenience caused and take responsibility for the issue.

    • Offer a solution that addresses their concerns and meets their needs.

    • Follow up with the customer to ensure their satisfaction and address any further concerns.

    • Document the issue and th...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I suggest all interviewers prepare well. If you are experienced parpare for questions, like why you want to leave your current company or what is your achievement in previous company.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Assignment 

Online assessment that you have to do before the actual interview

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient when dealing with customers

  • Answered by AI
  • Q2. Why did you leave your past job
  • Ans. 

    Seeking new challenges and growth opportunities

    • Desire for career advancement

    • Looking for a new challenge

    • Seeking growth opportunities

    • Company restructuring led to role changes

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction, family background, what is banking, sales, business development,
  • Q2. CEO of Paytm, how will you handle pressure

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and prefer good formals
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Questions on skills and work exp

Round 2 - Aptitude Test 

Normal questions about servuce sector

Round 3 - Group Discussion 

GD on domain knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep upgrading
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Easy. Attention to detail required

Round 2 - HR 

(1 Question)

  • Q1. Basic communication skills required

Senior Executive Interview Questions & Answers

HighRadius user image Shhashankaa Jagadeeshachari

posted on 5 Apr 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Round 2 - One-on-one 

(1 Question)

  • Q1. More about previous experiences.
Round 3 - Technical 

(1 Question)

  • Q1. More about previous work experiences, all techinical

Interview Preparation Tips

Topics to prepare for HighRadius Senior Executive interview:
  • hard skills
  • job related skills
  • Excel
  • Presentation Skills
Interview preparation tips for other job seekers - Always ask for sometime before the first round of the interview.

Research about the company , its culture , products and practices. Be prepared before you have the first discussion with any manager or even if its with HR.

Keep it real and honest. Speak all you are capable of and if you don't know something admit it, as good as it is. Recruiters like people who are honest.

Always stay positive throughout even if its not happening in your favor

Ask questions about role and the company culture.

Never get into Salary or position unless people are interested in you.

Always good to say as "Company standards while negotiating salary than specifying a number unless you are insisted for a specific number "

if you have more questions feel free to reach out @*****

I applied via Walk-in and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Easy

Round 3 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was easy, and Branch head tell about company details

I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Problem solving queries and mathematics

Round 3 - One-on-one 

(2 Questions)

  • Q1. Ask about current role and knowledge about fintech
  • Q2. About payu and excel

Interview Preparation Tips

Interview preparation tips for other job seekers - You should know about current role and about fintech and payu

I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Who is your favorite idol?
  • Q2. Where do you want to travel and why?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be spontaneous and very clear in your mind. Make sure you have confidence when you speak and practice at least a week before the interview. Listen to English songs/movies/news channels to increase fluency and fluidity.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. About previous job role

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through how credit bureau work

Tell us how to improve this page.

People are getting interviews through

based on 1 PayPal interview
Job Portal
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

Interview Questions from Similar Companies

Paytm Interview Questions
3.3
 • 749 Interviews
FIS Interview Questions
3.9
 • 468 Interviews
PhonePe Interview Questions
4.0
 • 295 Interviews
HighRadius Interview Questions
2.9
 • 176 Interviews
Fiserv Interview Questions
3.2
 • 166 Interviews
Razorpay Interview Questions
3.6
 • 150 Interviews
Visa Interview Questions
3.6
 • 134 Interviews
MasterCard Interview Questions
4.0
 • 128 Interviews
Angel One Interview Questions
3.9
 • 125 Interviews
View all
Software Engineer2
263 salaries
unlock blur

₹15 L/yr - ₹48 L/yr

Software Engineer III
248 salaries
unlock blur

₹17 L/yr - ₹66 L/yr

Senior Software Engineer
220 salaries
unlock blur

₹14.1 L/yr - ₹50.1 L/yr

Software Engineer
206 salaries
unlock blur

₹12 L/yr - ₹42 L/yr

Risk Analyst
167 salaries
unlock blur

₹3.8 L/yr - ₹11 L/yr

Explore more salaries
Compare PayPal with

Paytm

3.3
Compare

Razorpay

3.6
Compare

Visa

3.6
Compare

MasterCard

4.0
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview