Upload Button Icon Add office photos

PayPal

Compare button icon Compare button icon Compare

Filter interviews by

PayPal Customer Solution Specialist Interview Questions and Answers

Updated 27 Sep 2024

PayPal Customer Solution Specialist Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your previous experience
  • Ans. 

    I have 3 years of experience in customer service roles, including handling inquiries, resolving issues, and providing product support.

    • Worked as a Customer Service Representative at XYZ Company for 2 years

    • Managed a high volume of customer inquiries via phone, email, and chat

    • Resolved customer issues efficiently and effectively

    • Provided product support and guidance to customers

    • Received positive feedback from customers for

  • Answered by AI

I applied via Naukri.com and was interviewed in Jun 2022. There was 0 interview round.

Interview Preparation Tips

Topics to prepare for PayPal Customer Solution Specialist interview:
  • About the job description
  • What is future goals
Interview preparation tips for other job seekers - U should flexible with your HR and what are the questions they will ask u should answer with confidence and they will check u r confidence with how u will handle the customers.

Customer Solution Specialist Interview Questions Asked at Other Companies

I applied via Job Portal and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Introduce yourself
  • Q2. Work Experience

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice. Interviewers were helpful.

I applied via Referral and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why are you looking for a change?
  • Q3. Tell me about yourself.
Round 2 - Aptitude Test 

Email, typing, reasoning, Versant

Round 3 - One-on-one 

(1 Question)

  • Q1. General questions related to previous job

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't fumble. they will only call if Versant score is achieved.

PayPal interview questions for designations

 Customer Support Specialist

 (1)

 Solution Engineer

 (1)

 Customer Agent

 (2)

 Compliance Specialist

 (1)

 Customer Service Agent

 (3)

 Customer Support Associate

 (2)

 Customer Service Executive

 (2)

 Customer Service Associate

 (1)

Interview questions from similar companies

I applied via Referral and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Basics of sql
  • Q2. Basics of BA
  • Q3. Daily day routine

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest with the interviewer. Explain 100% what you know and in which you have experience.

I appeared for an interview before Sep 2020.

Round 1 - Coding Test 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Medium

It was held in the evening around 4 pm. The camera was on during the test to invigilate the activity of students. On any doubtful action, warning was given. Platform was easy to code in.

  • Q1. 

    Replace 0s Problem Statement

    You are given a matrix where every element is either a 1 or a 0. The task is to replace 0 with 1 if it is surrounded by 1s. A 0 (or a set of 0s) is considered to be surrounded...

  • Ans. 

    Given a matrix of 1s and 0s, replace 0s surrounded by 1s with 1s.

    • Iterate through the matrix and check each 0 surrounded by 1s.

    • If a 0 is surrounded by 1s, replace it with 1.

    • Update the matrix in place without printing or returning it.

  • Answered by AI
  • Q2. 

    Ways To Make Coin Change

    Given an infinite supply of coins of varying denominations, determine the total number of ways to make change for a specified value using these coins. If it's not possible to make...

  • Ans. 

    The task is to determine the total number of ways to make change for a specified value using given denominations.

    • Use dynamic programming to keep track of the number of ways to make change for each value up to the target value.

    • Iterate through each denomination and update the number of ways to make change for each value based on the current denomination.

    • Handle base cases such as making change for 0 or using only the smal...

  • Answered by AI
  • Q3. 

    Minimum Subset Sum Difference Problem

    Given an array of non-negative integers, your task is to partition this array into two subsets such that the absolute difference between the sums of the subsets is mi...

  • Ans. 

    Given an array, partition it into two subsets to minimize the absolute difference between their sums.

    • Use dynamic programming to calculate all possible subset sums.

    • Iterate through the subset sums to find the minimum absolute difference.

    • Consider all possible partitions of the array elements.

    • Example: For input [1, 6, 11, 5], the minimum absolute difference is 1.

    • Example: For input [1, 2, 3], the minimum absolute difference

  • Answered by AI
Round 2 - Face to Face 

(4 Questions)

Round duration - 60 minutes
Round difficulty - Medium

It was held in the morning around 11:30 am. The interview was scheduled on google meet. The interviewer was quite friendly. He started by a brief introduction. This round was mostly based on Data structures and algorithms. At the end he asked some concepts of OOPs and Operating System.

  • Q1. 

    String Transformation Problem

    Given a string (STR) of length N, you are tasked to create a new string through the following method:

    Select the smallest character from the first K characters of STR, remov...

  • Ans. 

    Given a string and an integer K, create a new string by selecting the smallest character from the first K characters of the input string and repeating the process until the input string is empty.

    • Iterate through the input string, selecting the smallest character from the first K characters each time.

    • Remove the selected character from the input string and append it to the new string.

    • Continue this process until the input ...

  • Answered by AI
  • Q2. 

    SpecialStack Design Problem

    Design a stack that efficiently supports the getMin() operation in O(1) time with O(1) extra space. This stack should include the following operations: push(), pop(), top(), is...

  • Ans. 

    Design a stack that supports getMin() operation in O(1) time with O(1) extra space using inbuilt stack data structure.

    • Use two stacks - one to store the actual data and another to store the minimum value at each level.

    • When pushing a new element, check if it is smaller than the current minimum and update the minimum stack accordingly.

    • When popping an element, also pop the top element from the minimum stack if it matches t...

  • Answered by AI
  • Q3. 

    Geometric Progression Subsequences Problem Statement

    Given an array of ‘N’ integers, determine the number of subsequences of length 3 that form a geometric progression with a specified common ratio ‘R’.

    ...

  • Ans. 

    Count the number of subsequences of length 3 forming a geometric progression with a specified common ratio in an array of integers.

    • Iterate through the array and for each element, check for possible subsequences of length 3 with the given common ratio.

    • Use a hashmap to store the count of possible subsequences for each element as the middle element.

    • Return the total count of subsequences modulo 10^9 + 7.

    • Example: For input ...

  • Answered by AI
  • Q4. What are the conditions for a deadlock to occur?
  • Ans. 

    Deadlock occurs when two or more processes are waiting for each other to release resources, resulting in a standstill.

    • Two or more processes must be holding resources and waiting for resources held by other processes

    • Processes cannot proceed because they are stuck in a circular wait

    • Resources cannot be forcibly released by the operating system

    • Examples: Process A holds Resource 1 and waits for Resource 2, while Process B h

  • Answered by AI
Round 3 - Face to Face 

(2 Questions)

Round duration - 45 minutes
Round difficulty - Medium

It was held in the afternoon around 3pm. The interviewer was quite friendly. She started with my introduction. She asked 2-3 problems related to data structures and then asked about python libraries which I used in my projects.

  • Q1. 

    Group Anagrams Problem Statement

    Given an array or list of strings called inputStr, your task is to return the strings grouped as anagrams. Each group should contain strings that are anagrams of one anoth...

  • Ans. 

    Group anagrams in an array of strings based on their characters.

    • Iterate through each string in the input array/list.

    • For each string, sort the characters alphabetically to create a key for grouping.

    • Use a hashmap to group strings with the same key.

    • Return the grouped anagrams as separate arrays of strings.

  • Answered by AI
  • Q2. 

    Kth Smallest Element Problem Statement

    You are provided with an array of integers ARR of size N and an integer K. Your task is to find and return the K-th smallest value present in the array. All elements...

  • Ans. 

    Find the K-th smallest element in a given array of distinct integers.

    • Sort the array in ascending order.

    • Return the element at index K-1 from the sorted array.

    • Handle edge cases like K being out of bounds or array being empty.

  • Answered by AI
Round 4 - Face to Face 

(1 Question)

Round duration - 45 minutes
Round difficulty - Medium

It was held in the evening around 6 pm. The interviewer started with a brief introduction of me. He asked about my projects and then asked some concepts of Operating System and problems related to data structures. I had projects of Machine Learning and Deep learning. Discussion about projects continued for about 25 minutes.

  • Q1. 

    Middle of a Linked List

    You are given the head node of a singly linked list. Your task is to return a pointer pointing to the middle of the linked list.

    If there is an odd number of elements, return the ...

  • Ans. 

    Return the middle element of a singly linked list, or the one farther from the head node if there are even elements.

    • Traverse the linked list with two pointers, one moving twice as fast as the other

    • When the fast pointer reaches the end, the slow pointer will be at the middle

    • Return the element pointed to by the slow pointer

  • Answered by AI

Interview Preparation Tips

Professional and academic backgroundI completed Computer Science Engineering from Dr. B.R. Ambedkar National Institute of Technology. I applied for the job as Software Engineer in NoidaEligibility criteriaAbove 7 cgpaPaytm (One97 Communications Limited) interview preparation:Topics to prepare for the interview - Data Structures and Algorithms, OOPS, C programming, C++ Programming, Machine Learning, Operating System, Deep learning.Time required to prepare for the interview - 10 monthsInterview preparation tips for other job seekers

Tip 1 : Practice problems related to data structures and algorithms 
Tip 2 : Brush up fundamental concepts deeply
Tip 3 : You should have a deep knowledge of your projects and related technology.

Application resume tips for other job seekers

Tip 1 : It should not be more than a page.
Tip 2 : It should be precise and university projects or prior experience like industrial training or internship should be mentioned.

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Referral and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Coding Test 

I dont remember exact questions but they are like leetcode easy and medium

Round 2 - One-on-one 

(2 Questions)

  • Q1. How web/internet works?
  • Ans. 

    The web/internet is a network of interconnected devices that communicate through standardized protocols to share information.

    • Devices connect to the internet through ISPs

    • Data is transmitted through packets using TCP/IP protocols

    • Web browsers use HTTP/HTTPS protocols to request and receive web pages

    • DNS servers translate domain names to IP addresses

    • Web servers host web pages and respond to requests

    • Search engines use web cr

  • Answered by AI
  • Q2. Coding questions with complete explanation
Round 3 - One-on-one 

(1 Question)

  • Q1. Coding and managerial round similar to round 2

Interview Preparation Tips

Interview preparation tips for other job seekers - practice coding well and some development skill. you are good to go

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Instagram and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is ur strengths
  • Q2. What is your weakness

Interview Preparation Tips

Topics to prepare for Paytm Senior Executive interview:
  • Marketing Management
Interview preparation tips for other job seekers - U have to fluently in English it is lot of use for every interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About yourself, about career and related things.
Round 3 - One-on-one 

(1 Question)

  • Q1. About excel and similarly questions related to excel.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give the best to achieve the good, nothing can beat hard work and smart work.

I appeared for an interview before Sep 2020.

Round 1 - Coding Test 

(3 Questions)

Round duration - 70 minutes
Round difficulty - Easy

The first round was the Online Coding Round of 70 minutes with 3 problems of 3 marks, 3 marks, and 4 marks respectively.
The first two questions were easy and the third one was a bit tricky. The round started at 6 PM. 
Anyone who is practicing continuously could have solved these questions easily within the time limit. The test cases were also not so hard and distinct. I coded in C++ language.
The questions asked were-
1. Minimum insertions required to make a string palindrome
2. To find the distance of the closest leaf from a node with given data.
3. Add two numbers represented by linked lists

22 students were selected for the next round.

  • Q1. 

    Minimum Insertions to Make a String Palindrome

    Determine the minimal number of characters needed to insert into a given string STR to transform it into a palindrome.

    Example:

    Input:
    STR = "abcaa"
    Outp...
  • Ans. 

    The task is to find the minimum number of characters needed to insert into a given string to make it a palindrome.

    • Use dynamic programming to find the longest palindromic subsequence of the given string.

    • Subtract the length of the longest palindromic subsequence from the length of the original string to get the minimum insertions required.

    • Handle edge cases like an empty string or a string that is already a palindrome.

    • Exa...

  • Answered by AI
  • Q2. 

    Closest Leaf in a Binary Tree

    Ninja is stuck in a maze represented as a binary tree, and he is at a specific node ‘X’. Help Ninja find the shortest path to the nearest leaf node, which is considered an ex...

  • Ans. 

    Find the minimum distance from a given node to the nearest leaf node in a binary tree.

    • Traverse the binary tree from the given node 'X' to find the nearest leaf node using BFS or DFS.

    • Keep track of the distance from 'X' to each leaf node encountered during traversal.

    • Return the minimum distance found as the output.

  • Answered by AI
  • Q3. 

    Adding Two Linked Lists

    Given two singly linked lists, with each list representing a positive number without leading zeros, your task is to add these two numbers and return the result in the form of a new...

  • Ans. 

    Add two numbers represented by linked lists and return the result as a new linked list.

    • Traverse both linked lists simultaneously while adding corresponding elements and carry over the sum if needed

    • Handle cases where one linked list is longer than the other

    • Create a new linked list to store the sum of the two numbers

  • Answered by AI
Round 2 - Video Call 

(3 Questions)

Round duration - 80 minutes
Round difficulty - Easy

It was a technical interview. The platform used was google meet for online video calling. The interviewer first introduced himself then asked me to introduce myself. He also asked about my well-being amid the Covid-19 pandemic. He asked me 3 problems from data structures. He put a lot of focus on my project. We discussed about my project for about 20 mins. He asked various questions related to my project and I answered them confidently. After 70-75 mins he said that interview was over and that I may ask him anything. I asked him to give me feedback about my resume and my project. He gave me advice to improve my resume and the interview was over. The first technical interview was easy and was not so challenging as I was prepared.

  • Q1. 

    All Pairs with Target Sum

    Given an array of integers ARR with length 'N' and an integer 'Target', the task is to find all unique pairs of elements that add up to the 'Target'.

    Input:

    First line: Integer...
  • Ans. 

    Find all unique pairs of elements in an array that add up to a given target sum.

    • Use a hashmap to store the difference between the target sum and each element as keys and their indices as values.

    • Iterate through the array and check if the current element's complement exists in the hashmap.

    • Return the pairs of elements that add up to the target sum.

  • Answered by AI
  • Q2. 

    Quick Sort Problem Statement

    Sort the given array of integers in ascending order using the quick sort algorithm. Quick sort is a divide-and-conquer algorithm where a pivot point is chosen to partition the...

  • Ans. 

    Implement quick sort algorithm to sort an array of integers in ascending order.

    • Choose a pivot element (e.g., rightmost element) to partition the array into two subarrays.

    • Recursively apply quick sort on the subarrays until the entire array is sorted.

    • Time complexity can be optimized to NlogN for worst-case scenarios.

  • Answered by AI
  • Q3. 

    Merge Sort Task

    Given a sequence of numbers, denoted as ARR, your task is to return a sorted sequence of ARR in non-descending order using the Merge Sort algorithm.

    Example:

    Explanation:
    The Merge Sort...
  • Ans. 

    Implement Merge Sort algorithm to sort a sequence of numbers in non-descending order.

    • Implement the Merge Sort algorithm which involves dividing the array into two halves, sorting each half, and then merging them back together.

    • Recursively call the Merge Sort function on each half of the array until the base case of having a single element in the array is reached.

    • Merge the sorted halves back together in a new array in no...

  • Answered by AI
Round 3 - Video Call 

(2 Questions)

Round duration - 60 minutes
Round difficulty - Medium

This was also a technical round. The interviewer focused on data structures and resume. Apart from some basic questions about my resume, he asked majorly about data structures and algorithms. The interview was an hour long and he asked only 2 problems. Both of them were from trees. In this round, he focused if I can change my approach if a slight change is made in the question. Like he asked me to write code for inorder traversal. Obviously, I used a recursive approach. He then asked me to use the iterative method to find inorder traversal of the tree.

The questions he asked were-
1. Inorder traversal (both recursive and iterative method)
2. Level Order Traversal
( For obvious reasons I knew level order traversal very well. I coded it swiftly, so he asked me to write code for Zig-Zag traversal)

  • Q1. 

    Inorder Successor in a Binary Tree

    Find the inorder successor of a given node in a binary tree. The inorder successor is the node that appears immediately after the given node during an inorder traversal....

  • Ans. 

    Find the inorder successor of a given node in a binary tree.

    • Perform an inorder traversal of the binary tree to find the successor of the given node.

    • If the given node has a right child, the successor will be the leftmost node in the right subtree.

    • If the given node does not have a right child, backtrack to the parent nodes to find the successor.

  • Answered by AI
  • Q2. 

    Zigzag Traversal of Binary Tree

    Given a binary tree with integer values in its nodes, your task is to print the zigzag traversal of the tree.

    Note:

    In zigzag order, level 1 is printed from left to right...
  • Ans. 

    Implement a function to print the zigzag traversal of a binary tree.

    • Use a queue to perform level order traversal of the binary tree.

    • Maintain a flag to switch between printing nodes from left to right and right to left at each level.

    • Store nodes at each level in a list and reverse the list if the flag is set to print in zigzag order.

  • Answered by AI
Round 4 - Video Call 

Round duration - 50 minutes
Round difficulty - Medium

This was the final round of the Interview process. My interview was scheduled for 7.30 PM. It started at approximately 7.40 PM. The main focus of the interviewer was on my projects and my skills. He asked me many questions regarding my project like what problems I faced, what did you learn from this, apart from developing skills what else did you learn while developing the project, why did you use this tech instead of this, security features, scalability of the project and many more. I answered almost every question as perfectly as I can. Later he asked me some basic questions from NodeJS (as I am a full stack developer). In the end, he asked a puzzle. I didn't know the solution to the puzzle but we discussed it and I figured out the solution.

Interview Preparation Tips

Eligibility criteriaabove 7 CGPA, No active backlogsPaytm (One97 Communications Limited) interview preparation:Topics to prepare for the interview - Data Structures, OOPS, Dynamic Programming, Recursion, Advanced Data Structures, Operating System, Time complexity analysis and Sorting AlgorithmsTime required to prepare for the interview - 4 monthsInterview preparation tips for other job seekers

Tip 1 : Properly grasp Data Structures and Algorithms from basics.
Tip 2 : Learn about Time complexity 
Tip 3 : Be honest and walk through your thought process to the interviewer.
Tip 4 : Its always good to be presentable and have good communications skills

Application resume tips for other job seekers

Tip 1 : Never Lie on your resume. Only write what you have done and what you know.
Tip 2 : It's good to have one or two projects on your resume. Mention the tech stack you used and a brief description of the project. It will be best if you host/upload your project on the cloud.
Tip 3 : Avoid unnecessary details like Hobbies, family details, declaration, date, signature, etc.
Tip 4 : You're more than a 1-page resume. But your resume should not be more than a page

Final outcome of the interviewSelected

Skills evaluated in this interview

PayPal Interview FAQs

How many rounds are there in PayPal Customer Solution Specialist interview?
PayPal interview process usually has 2 rounds. The most common rounds in the PayPal interview process are HR, One-on-one Round and Aptitude Test.

Tell us how to improve this page.

PayPal Customer Solution Specialist Interview Process

based on 1 interview

1 Interview rounds

  • HR Round
View more

Interview Questions from Similar Companies

Paytm Interview Questions
3.3
 • 753 Interviews
PhonePe Interview Questions
4.0
 • 303 Interviews
HighRadius Interview Questions
2.9
 • 184 Interviews
Fiserv Interview Questions
3.0
 • 173 Interviews
Razorpay Interview Questions
3.6
 • 148 Interviews
Visa Interview Questions
3.5
 • 138 Interviews
KFintech Interview Questions
3.5
 • 138 Interviews
Angel One Interview Questions
4.0
 • 135 Interviews
MasterCard Interview Questions
3.9
 • 134 Interviews
View all
PayPal Customer Solution Specialist Salary
based on 88 salaries
₹4.8 L/yr - ₹7.5 L/yr
5% less than the average Customer Solution Specialist Salary in India
View more details

PayPal Customer Solution Specialist Reviews and Ratings

based on 17 reviews

4.2/5

Rating in categories

4.0

Skill development

4.5

Work-life balance

4.2

Salary

3.5

Job security

4.3

Company culture

3.2

Promotions

3.9

Work satisfaction

Explore 17 Reviews and Ratings
Software Engineer2
310 salaries
unlock blur

₹15 L/yr - ₹45 L/yr

Software Engineer
259 salaries
unlock blur

₹12 L/yr - ₹47.3 L/yr

Software Engineer III
226 salaries
unlock blur

₹17 L/yr - ₹70 L/yr

Senior Software Engineer
214 salaries
unlock blur

₹14.9 L/yr - ₹52.2 L/yr

Data Scientist
174 salaries
unlock blur

₹17 L/yr - ₹50 L/yr

Explore more salaries
Compare PayPal with

Paytm

3.3
Compare

Razorpay

3.6
Compare

Visa

3.5
Compare

MasterCard

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview