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HCLTech CSR Executive Interview Questions and Answers

Updated 28 Jan 2025

HCLTech CSR Executive Interview Experiences

2 interviews found

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 28 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - HR 

(3 Questions)

  • Q1. They check your communication skills how can you deliver your answer to the clients.
  • Q2. Tell me about yourself.
  • Q3. They give you any topic you need to speak atleast 2-3 minutes.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What's your interest, hobby, Tell me about yourself.

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Round 1 - One-on-one 

(1 Question)

  • Q1. How can you handle customer
  • Ans. 

    I handle customers by actively listening to their concerns and providing effective solutions.

    • Listen actively to understand their concerns

    • Empathize with their situation

    • Provide effective solutions to their problems

    • Maintain a positive and professional attitude

    • Follow up to ensure their satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Soft call & passions with customer during the outbound call
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Other 

(1 Question)

  • Q1. Personal interview
Round 2 - HR 

(1 Question)

  • Q1. Privious company experience and bla bla

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident wen u attend the interview

I applied via Company Website and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident.. And be on poibt.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Just casual info about you like background checks and vocals
  • Q2. Qualification, past experiences
  • Q3. How to handle objections , how to deny someone if u are not able to help him and acceptance
  • Q4. Be confident never show that you are nervous ,avoid fumbling over interview , no blank faces in interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Recruitment Consulltant

Round 1 - One-on-one 

(1 Question)

  • Q1. Quickly run me through your profile?
Round 2 - Aptitude Test 

Written test. Four options were given for each question. You have to select the correct answer.

Round 3 - Group Discussion 

They had given one topic. Everyone had to soeak three to four sentences on that particular topic.

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. 1 introduction part 2 how was your yesterday
  • Q2. Yesturday, i woke up early in the morning around 7 am. I brushed my teeth and freshed up. I had has break fast, after this, I got ready for the class, I went my institute and I study for around 2 hours, a...
Round 3 - HR 

(2 Questions)

  • Q1. What do you understand about e-commerce
  • Q2. What is customer service
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer needs and concerns

    • It includes providing information about products or services

    • It also involves resolving customer complaints and issues

    • Examples include answering phone calls, responding to emails, and providing in-person assistance

    • Good customer service can lead to custo

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on Grammer part and confident
While giving interview make I contect with HR
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Previous company deals

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice company
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell about the designation
  • Ans. 

    CSR Executive is responsible for managing corporate social responsibility initiatives and programs within a company.

    • Responsible for developing and implementing CSR strategies

    • Engage with stakeholders to identify community needs

    • Organize and coordinate volunteer activities

    • Monitor and report on CSR initiatives and impact

    • Collaborate with internal teams and external partners

    • Example: Organizing donation drives, implementing s

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - everything was good but if you are planning to crack an interview then you all should have to keep this in your mind that your concept should be very clear and the post for which you are applying you have to had a great knowledge about it.

HCLTech Interview FAQs

How many rounds are there in HCLTech CSR Executive interview?
HCLTech interview process usually has 1 rounds. The most common rounds in the HCLTech interview process are One-on-one Round and HR.
What are the top questions asked in HCLTech CSR Executive interview?

Some of the top questions asked at the HCLTech CSR Executive interview -

  1. They check your communication skills how can you deliver your answer to the cli...read more
  2. They give you any topic you need to speak atleast 2-3 minut...read more

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HCLTech CSR Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more
Join HCLTech Find your spark and discover what drives you forward

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HCLTech CSR Executive Salary
based on 25 salaries
₹1.8 L/yr - ₹4 L/yr
16% less than the average CSR Executive Salary in India
View more details

HCLTech CSR Executive Reviews and Ratings

based on 4 reviews

4.9/5

Rating in categories

4.9

Skill development

4.9

Work-life balance

4.9

Salary

5.0

Job security

5.0

Company culture

4.9

Promotions

5.0

Work satisfaction

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