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IntouchCX
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I applied via Approached by Company and was interviewed before Jan 2024. There were 2 interview rounds.
My memorable day was when I graduated from college.
Graduation day from college
Celebrating with family and friends
Feeling accomplished and proud
Reflecting on years of hard work and dedication
I have over 3 years of experience in customer service roles, including handling inquiries, resolving issues, and providing excellent support.
Managed high volume of customer inquiries via phone, email, and chat
Resolved customer complaints and issues in a timely and professional manner
Provided product information and assistance to customers
Collaborated with other departments to ensure customer satisfaction
Received positi...
The room is spacious with large windows, a cozy fireplace, and comfortable furniture.
Spacious with large windows
Cozy fireplace
Comfortable furniture
Customer support involves assisting customers with their inquiries, issues, and feedback to ensure a positive experience.
Providing timely and accurate responses to customer inquiries
Resolving customer issues and complaints effectively
Offering product or service recommendations based on customer needs
Collecting and analyzing customer feedback to improve products or services
Maintaining a positive and professional attitud
I was interviewed in Sep 2023.
Test taken in website
Customer service is providing assistance and support to customers, engaging in conversations to address their needs and concerns. Hyderabad is a city in India known for its rich history and culture.
Customer service involves actively listening to customers, empathizing with their issues, and finding solutions to meet their needs.
Engaging in conversations with customers helps build rapport and trust, leading to better cu...
Hyderabad is a vibrant city in southern India known for its rich history, culture, and delicious cuisine.
Famous for its iconic Charminar monument
Home to the historic Golconda Fort
Known for its biryani and haleem dishes
Hub for IT companies and tech industry
Has a mix of traditional and modern architecture
I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.
I applied via Approached by Company and was interviewed before Dec 2023. There were 2 interview rounds.
Related to grammer and aptitude
IntouchCX interview questions for designations
I applied via Referral and was interviewed in Mar 2023. There were 3 interview rounds.
Draft a mail to inform a customer about their delayed order.
Apologize for the delay and explain the reason
Provide an estimated delivery date
Offer compensation or discount for the inconvenience caused
Assure them of the quality of the product and their satisfaction
Provide contact information for any further queries
I applied via Naukri.com and was interviewed in Mar 2022. There were 4 interview rounds.
I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.
Its regarding grammar and chats
Top trending discussions
posted on 28 Jun 2021
I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.
posted on 12 Mar 2021
I applied via Walk-in and was interviewed in Feb 2021. There was 1 interview round.
I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.
based on 6 interviews
2 Interview rounds
based on 26 reviews
Rating in categories
1-5 Yrs
Not Disclosed
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