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Filter reviews by IntouchCX Customer Service Associate Reviews
Overall Rating
based on 26
reviews
What employees say about IntouchCX?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
50% employees reported
Flexible timing
41% employees reported
No travel
69% employees reported
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Gender based rating
Rated by Women
8 reviews
Rated by Men
17 reviews
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in IntouchCX Customer Service Associate Reviews
26 reviews found
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Customer Service Associate interview
Q1. What is customer service, conversation with customer, tell about Hyderabad
asked in
Customer Service Associate interview
Q2. Draft a mail as per given scenario.
asked in
Customer Service Associate interview
Q3. what you know about customer support
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Career Advice
2w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about IntouchCX's Customer Service Associates
Is IntouchCX a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 26 employee reviews, it's clear that most customer service associates have a below average experience working at IntouchCX.
Salary holds the highest rating at 2.7, while job security is rated the lowest amongst all factors at 2.3.
Read reviews about
salary
and
job security
on AmbitionBox.
Does IntouchCX pay their Customer Service Associates well?
According to AmbitionBox reviews, IntouchCX customer service associates rate their salary and benefits at 2.7 out of 5, based on 26 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX's customer service associates salaries
here
and to read reviews specifically about salary and benefits at IntouchCX for customer service associates,
click here
.
How is the work culture at IntouchCX for Customer Service Associates?
Work culture at IntouchCX for customer service associates is rated 2.6 out of 5 by 26 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at IntouchCX for Customer Service Associates?
Based on 26 reviews on AmbitionBox, IntouchCX's customer service associates rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX. To read reviews about job security at IntouchCX for customer service associates,
click here
.
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