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Customer Service Associate interview
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Customer Service Associate interview
Q2. Draft a mail as per given scenario.
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Q5. what you know about customer support
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Customer Service Associate Jobs at IntouchCX
People also ask about IntouchCX's Customer Service Associates
Is IntouchCX a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 26 employee reviews, it's clear that most customer service associates have a below average experience working at IntouchCX. Salary & Benefits holds the highest rating at 2.7, while job security is rated the lowest amongst all factors at 2.4. Read reviews about salary & benefits and job security on AmbitionBox.
Does IntouchCX pay their Customer Service Associates well?
According to AmbitionBox reviews, IntouchCX customer service associates rate their salary and benefits at 2.7 out of 5, based on 26 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX's customer service associates salaries here and to read reviews specifically about salary and benefits at IntouchCX for customer service associates, click here.
How is the work culture at IntouchCX for Customer Service Associates?
Work culture at IntouchCX for customer service associates is rated 2.6 out of 5 by 26 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at IntouchCX for customer service associates, click here.
How is the job security at IntouchCX for Customer Service Associates?
Based on 26 reviews on AmbitionBox, IntouchCX's customer service associates rate job security at 2.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX. To read reviews about job security at IntouchCX for customer service associates, click here.
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Gender Based Ratings for IntouchCX Customer Service Associate
based on 25 reviews
Rated by 8
Women
Rated by 17
Men
Working Days for IntouchCX Customer Service Associate
based on 26 reviews
Monday to Friday
50%
Rotational Shift
44%
Alternate Saturday off
6%
Work Timings for IntouchCX Customer Service Associate
based on 26 reviews
Flexible timing
Strict (8pm - 5pm)
Strict (8.30pm - 5.30pm)
41%
7%
7%
45% employees reported other strict timings
Shift Timings for IntouchCX Customer Service Associate
based on 26 reviews
Day shift
Night shift
62%
38%
Business Travel for IntouchCX Customer Service Associate
based on 26 reviews
No travel
69%
Within city
31%
At
par with the average Customer Service Associate Salary in India
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