Reviews

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by IntouchCX Team. If you also belong to the team, you can get access from here

IntouchCX Verified Tick

Compare button icon Compare button icon Compare
2.9

based on 1.9k Reviews

Play video Play video Video summary
Filter reviews by

Clear all

Clear all

IntouchCX Customer Service Associate Reviews

Updated 19 Dec, 2024
Overall Rating
write
2.7/5
based on 26 reviews

Rating distribution

Category Ratings

2.7

Salary

2.6

Company culture

2.6

Skill development

2.5

Work-life balance

2.5

Work satisfaction

2.4

Promotions

2.3

Job security

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

50% employees reported

Flexible timing

Flexible timing

41% employees reported

No travel

No travel

69% employees reported

View more detailed insights

Gender based rating

2.6
female

Rated by Women

8 reviews

2.7
male

Rated by Men

17 reviews

Jobseekers also viewed

Concentrix Corporation Reviews
3.8
 • 26.6k reviews
Teleperformance Reviews
3.9
 • 30k reviews
Foundever Reviews
3.6
 • 2k reviews
Wipro Reviews
3.7
 • 53.4k reviews
Genpact Reviews
3.8
 • 31.7k reviews
TCS Reviews
3.7
 • 90.4k reviews
HCLTech Reviews
3.5
 • 36.4k reviews
Tech Mahindra Reviews
3.5
 • 35.4k reviews
Infosys Reviews
3.6
 • 39.6k reviews
Capgemini Reviews
3.7
 • 42k reviews
iEnergizer Reviews
4.6
 • 22.6k reviews
WNS Reviews
3.4
 • 12k reviews
Infosys BPM Reviews
3.6
 • 9.9k reviews
Conneqt Business Solutions Reviews
3.7
 • 8.9k reviews
Quess Reviews
3.9
 • 7.4k reviews
Omega Healthcare Reviews
3.7
 • 5k reviews
R1 RCM Reviews
3.9
 • 3.4k reviews
Conduent Reviews
3.5
 • 2.7k reviews
IKS Health Reviews
3.6
 • 2.3k reviews
Alldigi Tech Reviews
4.0
 • 2.1k reviews
Top Mentions in IntouchCX Customer Service Associate Reviews
Logo
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

26 reviews found

Sort by: Popular

Top IntouchCX Customer Service Associate Interview Questions

asked in Customer Service Associate interview
Q1. What is customer service, conversation with customer, tell about Hyderabad
View answer (1)
asked in Customer Service Associate interview
Q2. Draft a mail as per given scenario.
View answer (1)
asked in Customer Service Associate interview
Q3. what you know about customer support
View answer (1)
asked in Customer Service Associate interview
Q4. Speak about Hyderabad
View answer (1)
asked in Customer Service Associate interview
Q5. describe the room
View answer (1)

Read IntouchCX Customer Service Associate Reviews based on locations

2.9
 Hyderabad / Secunderabad

 (17)

Logo
You are reading trusted reviews. Keep reading to find out more about IntouchCX.

Discover interview dos and don'ts from real experiences

Top trending discussions

View All
Career Growth
2w
dreamyjaadu
Verified Icon
·
works at
Wipro
Career suggestion
I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more
Got a question about IntouchCX?
Ask anonymously on communities.
Contribute & help others!
anonymous
You can choose to be anonymous
More about working at IntouchCX

People also ask about IntouchCX's Customer Service Associates

Is IntouchCX a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 26 employee reviews, it's clear that most customer service associates have a below average experience working at IntouchCX. Salary holds the highest rating at 2.7, while job security is rated the lowest amongst all factors at 2.3. Read reviews about salary and job security on AmbitionBox.
Does IntouchCX pay their Customer Service Associates well?
According to AmbitionBox reviews, IntouchCX customer service associates rate their salary and benefits at 2.7 out of 5, based on 26 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX's customer service associates salaries here and to read reviews specifically about salary and benefits at IntouchCX for customer service associates, click here .
How is the work culture at IntouchCX for Customer Service Associates?
Work culture at IntouchCX for customer service associates is rated 2.6 out of 5 by 26 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at IntouchCX for Customer Service Associates?
Based on 26 reviews on AmbitionBox, IntouchCX's customer service associates rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX. To read reviews about job security at IntouchCX for customer service associates, click here .

Recently Viewed

INTERVIEWS

OPPO

No Interviews

SALARIES

BNY

INTERVIEWS

SMFG India Credit

No Interviews

JOBS

Novel Patterns Private Limited

No Jobs

INTERVIEWS

SMFG India Credit

No Interviews

INTERVIEWS

BNY

No Interviews

COMPANY BENEFITS

BNY

No Benefits

COMPANY BENEFITS

SBI Cards & Payment Services

No Benefits

REVIEWS

Vivo

No Reviews

JOBS

Ernst & Young

No Jobs

Tell us how to improve this page.

IntouchCX Customer Service Associate Reviews by Locations

IntouchCX Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 26 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you. 50% of employees reported the... working days at IntouchCX as Monday to Friday. 59% employees reported the work timings at IntouchCX as Strict timing. Read more
IntouchCX Office Photos
+13
more
IntouchCX Customer Service Associate Salary
based on 101 salaries
₹1.8 L/yr - ₹4.3 L/yr
At par with the average Customer Service Associate Salary in India
View more details
Compare IntouchCX with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
write
Rate your company
Rate your company
100% anonymous
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent