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IntouchCX Customer Service Associate Hyderabad / Secunderabad Reviews

Updated 29 Mar, 2025
Overall Rating
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2.9/5
based on 20 reviews

Rating distribution

Category Ratings

2.9

Salary

2.8

Skill development

2.7

Work-life balance

2.7

Promotions

2.7

Work satisfaction

2.6

Company culture

2.6

Job security

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

45% employees reported

Flexible timing

Flexible timing

44% employees reported

Within city

Within city

71% employees reported

Gender based rating

3.2
female

Rated by Women

5 reviews

2.8
male

Rated by Men

13 reviews

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Top Mentions in IntouchCX Customer Service Associate Hyderabad / Secunderabad Reviews

20 reviews found

Sort by: Popular

Top IntouchCX Customer Service Associate Interview Questions

Q1. What is customer service, conversation with customer, tell about Hyderabad
Q2. Draft a mail as per given scenario.
Q3. what you know about customer support
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People also ask about IntouchCX, Hyderabad / Secunderabad Customer Service Associates

Is IntouchCX, Hyderabad / Secunderabad a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 18 employee reviews, it's clear that most customer service associates have a below average experience working at IntouchCX, Hyderabad / Secunderabad. Salary holds the highest rating at 2.9, while company culture is rated the lowest amongst all factors at 2.6.
Does IntouchCX, Hyderabad / Secunderabad pay their Customer Service Associates well?
According to AmbitionBox reviews, IntouchCX, Hyderabad / Secunderabad customer service associates rate their salary and benefits at 2.9 out of 5, based on 18 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX, Hyderabad / Secunderabad's customer service associates salaries here .
How is the work culture at IntouchCX, Hyderabad / Secunderabad for Customer Service Associates?
Work culture at IntouchCX, Hyderabad / Secunderabad for customer service associates is rated 2.6 out of 5 by 18 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at IntouchCX, Hyderabad / Secunderabad for Customer Service Associates?
Based on 18 reviews on AmbitionBox, IntouchCX, Hyderabad / Secunderabad's customer service associates rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX, Hyderabad / Secunderabad. To read reviews about job security at IntouchCX, Hyderabad / Secunderabad for customer service associates, click here .

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