Foundever Interview Questions, Process, and Tips

Q1. Typing test and listening
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Q2. Conversation and HR friendly nature
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This was Chat round, In this round we have to communicate with customer and resolve their queries through chat

Q1. About Self Introduction and Basic Questions about education
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Given a topic (15min time)to complete

Q1. Asked about myself and family background
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Q2. About Education and why do you choose
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Q3. Asked about night shift ,Is it ok or not
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Q1. Quality tools, 7Qc tools
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Q2. 7 QC tools, Six sigmas
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Q1. Basic computer knowledge
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Q2. General hardware and software
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Q1. Tell me about yourself
Ans. 
I am a dedicated and experienced Technical Support Associate with a passion for solving complex technical issues.
• Over 5 years of experience in providing technical support to customers

• Proficient in troubleshooting hardware and software issues

• Excellent communication skills and ability to explain technical concepts to non-technical users

• Certified in ITIL and CompTIA A+

• Previous experience in managing a team of support tech
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Q2. Where do you stay
Ans. 
I currently stay in a rented apartment in downtown area.
• I stay in a rented apartment

• Located in downtown area

• Close to public transportation

• Nearby grocery stores and restaurants
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Q1. Self introduction
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Q2. Tell something about your personal experiences
Ans. 
I have gained valuable customer service skills through my previous roles in hospitality.
• Worked in customer-facing roles in the hospitality industry

• Handled guest inquiries and resolved issues effectively

• Received positive feedback from guests for excellent service

• Trained new staff on customer service best practices
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Harvar voice assessment.

Q1. Self introduction
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Q2. Where do you see yourself in next 5 years
Ans. 
In the next 5 years, I see myself growing within the company, taking on more responsibilities, and potentially moving into a managerial role.
• Continuing to excel in my current role as a Front Office Executive

• Participating in leadership development programs to enhance my skills

• Building strong relationships with colleagues and clients to further my career

• Working towards becoming a Front Office Manager or similar position
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Q1. How you handle clients?
Ans. 
I handle clients by building strong relationships, understanding their needs, and providing excellent customer service.
• Listen actively to clients to understand their needs and concerns

• Communicate clearly and effectively to address any issues or questions

• Provide personalized solutions and follow up to ensure client satisfaction

• Build trust and rapport through consistent and reliable service

• Handle any complaints or challe
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Syllabus questions only MCQ type

Q1. What's is diodes
Ans. 
Diodes are electronic components that allow current to flow in one direction only.
• Diodes are used to convert AC to DC in power supplies

• They are also used in signal processing and logic circuits

• Common types include rectifier diodes, zener diodes, and light-emitting diodes (LEDs)
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Q2. What's is the pn junction
Ans. 
A pn junction is a boundary or interface between two types of semiconductor materials, p-type and n-type, creating a diode.
• It is formed by joining a p-type semiconductor (which has an excess of positive charge carriers) with an n-type semiconductor (which has an excess of negative charge carriers).

• The pn junction allows current to flow in one direction only, making it a key component in diodes and transistors.

• When a vo...read more
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Q3. Why to the working of zener diodes
Ans. 
Zener diodes are used to regulate voltage in electronic circuits by maintaining a constant voltage across the diode.
• Zener diodes operate in the reverse-bias mode, allowing current to flow in the reverse direction when the voltage reaches the breakdown voltage.

• They are commonly used in voltage regulator circuits to maintain a stable voltage output.

• Zener diodes have a sharp breakdown voltage, making them useful for prote...read more
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Q1. What is your name
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Q2. Education fo the your
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Q3. Skill releted questions
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कोणत्या सब्जेक्ट विषाई केस आहे त्याच्या निगडित विचार करून बोलावे लागतात आणि माहिती गोळा करुन correct decisions घ्यावा लागेल