300+ Foundever Interview Questions & Answers | Complete Prep Guide 2025

Foundever Interview Experiences

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142 interviews found

Customer Service Professional Interview Questions & Answers

Anonymous

posted on 2 Jan 2025

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. Basic myself questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - A straightforward interview process.

Customer Service Professional Interview Questions asked at other Companies

Q1. What do you do when a customer gets angry?

View answer (1)

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 21 Jun 2024

Interview experience

Bad

Difficulty level

Process Duration

Result

Round 1 - Recruiter

(2 Questions)

Q1. Maximum Qualification you have

Ans.

Bachelor's degree in Business Administration

Completed Bachelor's degree in Business Administration
Studied various subjects related to business management and customer service
Acquired skills in communication, problem-solving, and decision-making
Relevant coursework included marketing, finance, and organizational behavior

Answered by AI

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Q2. Basic scenarios relating to customer experience

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Interview Preparation Tips

Interview preparation tips for other job seekers - Worst company to work with. The Managers and TL's in Hyderabad treat you like shit and HR's are of no use.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.

View answer (21)

Foundever Interview Questions and Answers for Freshers

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 12 May 2023

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - Group Discussion

About social media &women empowerment
About today's generation

Round 3 - One-on-one

(5 Questions)

Q1. About your self

Add your answer

Q2. Why you choose this company

Ans.

I chose this company because of its excellent reputation in customer service and its commitment to employee growth and development.

The company has a strong track record of providing exceptional customer service, which aligns with my passion for helping others.
I was impressed by the company's focus on employee growth and development, as they offer various training and advancement opportunities.
The positive reviews and f...

Answered by AI

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Q3. Salary expectation

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Q4. About customer care

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Q5. About sales representative

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while on interview time make sure give ur best asp

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?

View answer (36)

Network Engineer Interview Questions & Answers

Anonymous

posted on 18 May 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Technical

(2 Questions)

Q1. Ask technical questions only.

Add your answer

Q2. Every time it is different

Add your answer

Round 2 - Technical

(1 Question)

Q1. Always ask different questions

Add your answer

Network Engineer Interview Questions asked at other Companies

Q1. TCP/IP layers, why is transport needed for communication? What is Subnet mask and how does it help in data communication. Why is Vlan needed? Based on what information does a switch and router send a packet or frame? Types of arp, What is p... read more

View answer (2)

Team Lead Operations Interview Questions & Answers

Jayeshkumar R Purohit

posted on 20 Aug 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. General introduction

Add your answer

Round 3 - Behavioral

(2 Questions)

Q1. Tell me about yourself!

Add your answer

Q2. What positive changes would you like to bring to the organization?

Ans. As a Team Leader in the BPO organization, I would like to implement several positive changes. Firstly, I'd focus on enhancing communication within the team and with clients, fostering a more transparent and collaborative environment. Additionally, I'd introduce ongoing training and skill development programs to ensure the team stays up-to-date with industry trends. Streamlining processes to increase efficiency, along w...

Answered by Jayeshkumar R Purohit

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Effective and confident, Presentable impressive attitude, and knowledge of the roles and responsibilities.

Team Lead Operations Interview Questions asked at other Companies

Q1. What was thr volume of shipment handled per day in previous designation ?

View answer (19)

Get interview-ready with Top Foundever Interview Questions

CSR Interview Questions & Answers

Anonymous

posted on 7 Nov 2023

Interview experience

Excellent

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. What is your salary expectation

Add your answer

Q2. How many members in your family

Add your answer

CSR Interview Questions asked at other Companies

Q1. What keys for copy and paste

View answer (2)

Jobs at Foundever

View all

Hiring For Domestic Process

Mumbai

1-3 Yrs

₹ 0.5-2 LPA

Hiring For Customer Retention

Mumbai, Thane +1

1-3 Yrs

₹ 0.5-1.75 LPA

Hiring For International CSR

Thane, Mumbai

1-2 Yrs

₹ 0.5-1.25 LPA

Hiring For E-commerce Process

Mumbai, Mumbai

1-3 Yrs

₹ 0.5-1 LPA

Hiring For Technical Process

Mumbai, Mumbai Suburban

1-2 Yrs

₹ 0.5-2.25 LPA

Hiring For E-Commerce Chat Process

Thane, Mumbai

1-3 Yrs

₹ 0.5-2 LPA

Customer Service Professional Interview Questions & Answers

Anonymous

posted on 20 Feb 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Assignment

English language test

Round 2 - HR

(3 Questions)

Q1. What was you last take home

Add your answer

Q2. Willing to relocate

Add your answer

Q3. Expected salary

Add your answer

Customer Service Professional Interview Questions asked at other Companies

Q1. What do you do when a customer gets angry?

View answer (1)

International Voice Process Executive Interview Questions & Answers

Anonymous

posted on 11 Aug 2023

Interview experience

Good

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Self introduction About college life About Hyderabad traffic

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. How can u manage your day by day life?

Add your answer

International Voice Process Executive Interview Questions asked at other Companies

Q1. What is inbound and outbound calls?

View answer (2)

Technical Support Engineer Interview Questions & Answers

Anonymous

posted on 19 Apr 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via Naukri.com and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Tell me about yourself

Add your answer

Round 3 - Technical

(1 Question)

Q1. Networking questions

Add your answer

Round 4 - HR

(1 Question)

Q1. Salary related and flexibility checking

Add your answer

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships

View answer (4)

Agent Interview Questions & Answers

Anonymous

posted on 10 Apr 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. Why the call center industry?

Add your answer

Agent Interview Questions asked at other Companies

Q1. If you had 1 crore rupees what would you do with them?

View answer (2)

Top trending discussions

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Foundever Interview FAQs

How many rounds are there in Foundever interview?

Foundever interview process usually has 2-3 rounds. The most common rounds in the Foundever interview process are HR, One-on-one Round and Resume Shortlist.

How to prepare for Foundever interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are Customer Service, international bpo, bpo, voice process and customer support.

What are the top questions asked in Foundever interview?

Some of the top questions asked at the Foundever interview -

How many agents will be required with an AHT of 15 mins per transaction and 150...read more
What is money market securities and commercial pap...read more
what comes in your mind when we talk about technical aspec...read more

How long is the Foundever interview process?

The duration of Foundever interview process can vary, but typically it takes about less than 2 weeks to complete.

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Foundever Interviews By Designations

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Foundever Interview Process

based on 162 interviews

Interview experience

4.1

Good

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Aditya Degree College, Kakinada Placement Questions

1 Interview

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Jobs at Foundever

Hiring For Domestic Process

Mumbai

1-3 Yrs

₹ 0.5-2 LPA

Hiring For Customer Retention

Mumbai,

Thane

1-3 Yrs

₹ 0.5-1.75 LPA

Hiring For International CSR

Thane,

Mumbai

1-2 Yrs

₹ 0.5-1.25 LPA

Explore more jobs

Foundever Salaries in India

Customer Service Professional 754 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 492 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Representative 393 salaries	₹0 L/yr - ₹0 L/yr
Customer Support Executive 239 salaries	₹0 L/yr - ₹0 L/yr
Team Lead 219 salaries	₹0 L/yr - ₹0 L/yr

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3.8

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Foundever Interview Questions, Process, and Tips

Top Foundever Interview Questions and Answers

Foundever Interview Experiences

142 interviews found

(1 Question)

Interview Preparation Tips

Customer Service Professional Interview Questions asked at other Companies

(2 Questions)

Interview Preparation Tips

Customer Support Executive Interview Questions asked at other Companies

(5 Questions)

Interview Preparation Tips

Top Foundever Customer Service Executive Interview Questions and Answers

Customer Service Executive Interview Questions asked at other Companies

(2 Questions)

(1 Question)

Network Engineer Interview Questions asked at other Companies

(1 Question)

(2 Questions)

Interview Preparation Tips

Team Lead Operations Interview Questions asked at other Companies

(2 Questions)

CSR Interview Questions asked at other Companies

Jobs at Foundever

(3 Questions)

Customer Service Professional Interview Questions asked at other Companies

(1 Question)

(1 Question)

International Voice Process Executive Interview Questions asked at other Companies

(1 Question)

(1 Question)

(1 Question)

Technical Support Engineer Interview Questions asked at other Companies

(1 Question)

Agent Interview Questions asked at other Companies

Foundever Interview FAQs

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Foundever Interviews By Designations

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