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Foundever Team Lead Operations Interview Questions and Answers

Updated 20 Aug 2023

Foundever Team Lead Operations Interview Experiences

1 interview found

Team Lead Operations Interview Questions & Answers

user image Jayeshkumar R Purohit

posted on 20 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General introduction
Round 3 - Behavioral 

(2 Questions)

  • Q1. Tell me about yourself!
  • Q2. What positive changes would you like to bring to the organization?
  • Ans. As a Team Leader in the BPO organization, I would like to implement several positive changes. Firstly, I'd focus on enhancing communication within the team and with clients, fostering a more transparent and collaborative environment. Additionally, I'd introduce ongoing training and skill development programs to ensure the team stays up-to-date with industry trends. Streamlining processes to increase efficiency, along w...
  • Answered by Jayeshkumar R Purohit

Interview Preparation Tips

Interview preparation tips for other job seekers - Effective and confident, Presentable impressive attitude, and knowledge of the roles and responsibilities.

Team Lead Operations Jobs at Foundever

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Interview questions from similar companies

Interview Preparation Tips

Round: Resume Shortlist
Experience: They found my resume intersting
Tips: forwarded to next round

Round: Test
Experience: could found to difficult to make this round
Tips: I was not preapared for analytical reasoing
Duration: 30 minutes
Total Questions: 50

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Wns Pune does'nt have good management personnel they don't care about you.
Wns Mumbai Vikhroli was some what good in caring.

I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How would you manage BQ
  • Q2. RNI ACPT SBS

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident basic questions
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. How to reduce attrition
  • Ans. 

    To reduce attrition, focus on employee engagement, career development, work-life balance, and effective communication.

    • Improve communication between management and employees

    • Provide opportunities for career growth and development

    • Offer work-life balance initiatives such as flexible schedules or remote work options

    • Create a positive work environment that promotes employee engagement and satisfaction

  • Answered by AI
  • Q2. How to control shrinkage
  • Ans. 

    Shrinkage can be controlled by implementing strict inventory management practices.

    • Implementing regular inventory audits to track discrepancies

    • Training employees on proper handling and storage of products

    • Utilizing security measures such as surveillance cameras and security tags

    • Analyzing sales data to identify patterns of shrinkage

    • Implementing a system for reporting and investigating any suspected theft or loss

  • Answered by AI
  • Q3. How to improve communication
  • Ans. 

    Improving communication involves active listening, clear messaging, feedback, and utilizing various channels.

    • Encourage active listening to ensure understanding

    • Provide clear and concise messages to avoid confusion

    • Offer feedback regularly to address any issues or concerns

    • Utilize various communication channels such as emails, meetings, and instant messaging

    • Implement communication training for team members

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. How to reduce error count
  • Ans. 

    To reduce error count, implement standardized processes, provide training, conduct regular audits, and encourage open communication.

    • Implement standardized processes to ensure consistency and reduce human error

    • Provide training to employees to improve skills and knowledge

    • Conduct regular audits to identify and address potential errors

    • Encourage open communication to allow team members to discuss and resolve issues

    • Utilize t

  • Answered by AI
  • Q2. How to manage team

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About work and basics details
Round 3 - One-on-one 

(1 Question)

  • Q1. Day to day activities and shrinkage attrition
Round 4 - Previous work 

(1 Question)

  • Q1. Previous company Target and achievements and how to manage shrinkage and attrition and how to deliver target
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic Computer Knowledge

Round 2 - Group Discussion 

Communication skills

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why you want to join the company?
  • Q2. What makes you a better and innovative leader

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thoroughly on your skills and mindset and keep sounding knowledge about the markets
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Shrinkage formula
  • Ans. 

    Shrinkage formula calculates the difference between planned and actual work hours.

    • Shrinkage = (Planned Work Hours - Actual Work Hours) / Planned Work Hours

    • Example: If planned work hours are 100 and actual work hours are 80, the shrinkage would be (100-80)/100 = 0.2 or 20%

  • Answered by AI
  • Q2. How to control attrition
  • Ans. 

    Attrition can be controlled by focusing on employee engagement, career development, work-life balance, and effective communication.

    • Invest in employee engagement programs to boost morale and job satisfaction

    • Provide opportunities for career development and growth within the organization

    • Promote work-life balance through flexible scheduling and wellness initiatives

    • Maintain open and transparent communication channels to add...

  • Answered by AI
  • Q3. How to manage a team
  • Ans. 

    Managing a team involves setting clear goals, providing support, fostering communication, and recognizing achievements.

    • Set clear goals and expectations for team members

    • Provide support and resources to help team members succeed

    • Foster open communication and collaboration within the team

    • Recognize and reward team achievements to boost morale

    • Lead by example and demonstrate strong work ethic

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - well prepare on formulas.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There were 5 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Usual HR questions like: about previous experiences and why are you leaving your job
Round 2 - English and Versant 

(1 Question)

  • Q1. Testing comm skills
Round 3 - Aptitude Test 

Basic aptitude questions

Round 4 - One-on-one 

(1 Question)

  • Q1. One on one with operations team manager
Round 5 - One-on-one 

(1 Question)

  • Q1. One on one with HR manager and salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - 5 rounds. There will be repeated questions about yourself and previous experiences. Prepare a story and stick to the same answer.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Normal question
  • Q2. Tell me something about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Na

Foundever Interview FAQs

How many rounds are there in Foundever Team Lead Operations interview?
Foundever interview process usually has 3 rounds. The most common rounds in the Foundever interview process are Resume Shortlist, HR and Behavioral.
How to prepare for Foundever Team Lead Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are CSAT, Team Leading, Aht, Attrition and Operations.

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Foundever Team Lead Operations Interview Process

based on 2 interviews

Interview experience

3
  
Average
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Foundever Team Lead Operations Salary
based on 81 salaries
₹3.6 L/yr - ₹8 L/yr
At par with the average Team Lead Operations Salary in India
View more details

Foundever Team Lead Operations Reviews and Ratings

based on 18 reviews

3.0/5

Rating in categories

2.7

Skill development

3.1

Work-life balance

2.7

Salary

3.1

Job security

2.9

Company culture

2.6

Promotions

2.8

Work satisfaction

Explore 18 Reviews and Ratings
French Team Leader Operations Voice - Blended

Gurgaon / Gurugram

1-6 Yrs

Not Disclosed

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