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WNS Team Lead Operations Interview Questions and Answers

Updated 18 Aug 2023

WNS Team Lead Operations Interview Experiences

4 interviews found

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Accounting questions

Round 3 - Technical 

(3 Questions)

  • Q1. Journal entries and experience
  • Q2. Walk in interview or reference is best
  • Q3. Depreciation journal entries

Interview Preparation Tips

Interview preparation tips for other job seekers - Look for walk in and grab the opportunity
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Details questions to know about your skills and knowledge.

Round 3 - Group Discussion 

Check your knowledge about the job profile n communication skills.

Round 4 - HR 

(1 Question)

  • Q1. To know your thoughts and willingness to join the organisation
Round 5 - One-on-one 

(1 Question)

  • Q1. To know n judge yor confidence n skill

Team Lead Operations Interview Questions Asked at Other Companies

asked in Delhivery
Q1. What was thr volume of shipment handled per day in previous desig ... read more
asked in iEnergizer
Q2. How do you calculate shrinkage and attrition ?
asked in Flipkart
Q3. Basic work flow of operation from IB(Inbound) to OB(Outbound)
asked in Flipkart
Q4. How to control attrition rate, your 5 years goals, achiements and ... read more
asked in Startek
Q5. How could you manage shrinkage and attrition

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Wns Pune does'nt have good management personnel they don't care about you.
Wns Mumbai Vikhroli was some what good in caring.

Interview Preparation Tips

Round: Resume Shortlist
Experience: They found my resume intersting
Tips: forwarded to next round

Round: Test
Experience: could found to difficult to make this round
Tips: I was not preapared for analytical reasoing
Duration: 30 minutes
Total Questions: 50

WNS interview questions for designations

 Team Lead

 (12)

 Associate - Team Lead

 (3)

 Associate Operations Lead

 (6)

 Record to Report Team Lead

 (1)

 Lead Quality Analyst

 (1)

 Presentation Specialist

 (2)

 Call Center Manager

 (1)

 Backend Associate

 (1)

Interview questions from similar companies

I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Amcat test is now mandatory to pass.

Round 3 - Technical 

(2 Questions)

  • Q1. General technical questions and basics of peoples management
  • Q2. General questions on written and verbal communications.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and focus fist on Amcat test. Company is nice to work for.

I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. There are certain questions but not able to tell all

Interview Preparation Tips

Interview preparation tips for other job seekers - It is very important to be specific if interviewer ask any question you should have to answer is very short and very effective

I applied via Walk-in and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self why we hire you what r your hobbies
  • Q2. How you manage your rotational shifts
  • Q3. Tell me about your before experiences

Interview Preparation Tips

Topics to prepare for Teleperformance Team Lead Operations interview:
  • Introduction basic know ledge ab
Interview preparation tips for other job seekers - Be confident till you compleated your interview give true detail about your self express your self that much you able to do things in a specific manner

I applied via Referral and was interviewed before Nov 2021. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Interview in IT department (PSPCL)
  • Q2. Tell me about Yourself.
  • Ans. 

    Experienced team leader with strong operations background and proven track record of driving efficiency and productivity.

    • Over 5 years of experience in leading teams and managing operations.

    • Skilled in optimizing processes and implementing strategies to improve performance.

    • Proven ability to motivate and inspire team members to achieve goals.

    • Excellent communication and problem-solving skills.

    • Successfully implemented a new...

  • Answered by AI
  • Q3. Tell me about your Strengths.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite and use the right language and tone for a formal situation.

I applied via Company Website and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction, Behavioral questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Trustworthy and eliable organization along with good work culture.

Interview Questionnaire 

1 Question

  • Q1. How to calculate repeat, how to control shrinkage n attrition, how to control AHT, situational based questions.
  • Ans. 

    To calculate repeat, control shrinkage and attrition, and AHT, use data analysis and implement effective training and coaching programs.

    • Use data analysis to identify patterns and trends in repeat, shrinkage, attrition, and AHT

    • Implement effective training and coaching programs to improve performance and reduce shrinkage and attrition

    • Monitor and track performance metrics regularly to identify areas for improvement

    • Use sit...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm, patient, Be real, Be honest.
Not that much hard n tough.

WNS Interview FAQs

How many rounds are there in WNS Team Lead Operations interview?
WNS interview process usually has 3 rounds. The most common rounds in the WNS interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for WNS Team Lead Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are Mac Os, QBasic and Website.
What are the top questions asked in WNS Team Lead Operations interview?

Some of the top questions asked at the WNS Team Lead Operations interview -

  1. Walk in interview or reference is b...read more
  2. To know n judge yor confidence n sk...read more
  3. Journal entries and experie...read more

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WNS Team Lead Operations Interview Process

based on 4 interviews

Interview experience

3.3
  
Average
View more
WNS Team Lead Operations Salary
based on 184 salaries
₹2 L/yr - ₹10.1 L/yr
9% less than the average Team Lead Operations Salary in India
View more details

WNS Team Lead Operations Reviews and Ratings

based on 44 reviews

3.6/5

Rating in categories

3.2

Skill development

3.4

Work-life balance

3.3

Salary

3.7

Job security

3.2

Company culture

3.2

Promotions

3.1

Work satisfaction

Explore 44 Reviews and Ratings
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