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Startek Team Lead Operations Interview Questions and Answers

Updated 30 Oct 2024

Startek Team Lead Operations Interview Experiences

6 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to join us?
  • Ans. 

    I am passionate about leading teams and driving operational excellence.

    • Passionate about leading and motivating teams

    • Strong background in operations management

    • Excited about the opportunity to make a positive impact on the organization

  • Answered by AI
  • Q2. What are the changes you bring to the table?

Interview Preparation Tips

Interview preparation tips for other job seekers - Great company to start your career
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Kpi and kra working culture
  • Q2. People management

Interview Preparation Tips

Interview preparation tips for other job seekers - Never work with the company! Worst company ever worked with! Faltu management

Team Lead Operations Interview Questions Asked at Other Companies

asked in Delhivery
Q1. What was thr volume of shipment handled per day in previous desig ... read more
asked in iEnergizer
Q2. How do you calculate shrinkage and attrition ?
asked in Flipkart
Q3. Basic work flow of operation from IB(Inbound) to OB(Outbound)
asked in Flipkart
Q4. How to control attrition rate, your 5 years goals, achiements and ... read more
asked in Startek
Q5. How could you manage shrinkage and attrition
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction
Round 2 - HR 

(1 Question)

  • Q1. General questions about bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Na

I applied via Naukri.com and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Why you are leaving your last job and why i am selecting you.
  • Q2. How could you achieve client target.
  • Q3. How could you manage shrinkage and attrition
  • Ans. 

    To manage shrinkage and attrition, focus on employee engagement, training and development, and creating a positive work environment.

    • Implement employee engagement initiatives such as recognition programs and team-building activities.

    • Provide regular training and development opportunities to enhance skills and career growth.

    • Create a positive work environment by promoting open communication, addressing concerns, and offeri...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys make sure when you give the answer for your interviewer your all answers should be positive and sensable don't promised for any non achievable targets.

Startek interview questions for designations

 Team Lead

 (7)

 Lead

 (1)

 Team Manager

 (1)

 B.P.O

 (3)

 Chat Support Executive

 (2)

 Sr.CCE

 (2)

 Tele Collection Executive

 (1)

 Process Trainer

 (1)

I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Behavioral 

(2 Questions)

  • Q1. What is shrinkage attrition KPI KRA and how to handle team
  • Ans. 

    Shrinkage, attrition, KPI, and KRA are key metrics in operations management. Handling the team involves monitoring and improving these metrics.

    • Shrinkage refers to the time when employees are not productive due to breaks, meetings, etc.

    • Attrition is the rate at which employees leave the company.

    • KPI (Key Performance Indicator) is a metric used to measure the performance of the team.

    • KRA (Key Result Area) is a metric used t...

  • Answered by AI
  • Q2. Need to learn formula of shrinkage attrition and share previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - don't get demotivate just learn wait for opportunity be eligible and capable enough and the opportunity

Interview Questionnaire 

3 Questions

  • Q1. About my self, previous work experience
  • Q2. Why do you want to join Aegis?
  • Q3. Where do you want to see yourself after 1 year?

Team Lead Operations Jobs at Startek

View all

Interview questions from similar companies

I was interviewed in Apr 2017.

Interview Questionnaire 

1 Question

  • Q1. Work Experience and Salary expectation

Interview Preparation Tips

Round: HR Interview
Experience: I told what I was asked
Tips: Nothing

Round: Ops Manager Round
Experience: Manages was busyin Game post asking my work experience
Tips: Nothing

I applied via Company Website and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction, Behavioral questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Trustworthy and eliable organization along with good work culture.

I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. People management, KPI's and KRA's, Formula for AHT, Shrinkage, Attrition and Occupancy, How to improve a bad player in team, People or Company and why ??
  • Q2. When can I join at TECH M 😊
  • Q3. NA

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluency and louder while talking, Self confident,
Maintain Eye to Eye contact and think well prior shooting the answer.

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What is your overall experience?
  • Q2. Why your are leaving the company?
  • Q3. To learn new things.

Interview Preparation Tips

Interview preparation tips for other job seekers - Wipro is a very good company, There are a lot scopes to learn new things. friendly environment.

Startek Interview FAQs

How many rounds are there in Startek Team Lead Operations interview?
Startek interview process usually has 1-2 rounds. The most common rounds in the Startek interview process are HR, Resume Shortlist and Behavioral.
How to prepare for Startek Team Lead Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are Team Leading, Operations, Team Handling, Team Management and CSAT.
What are the top questions asked in Startek Team Lead Operations interview?

Some of the top questions asked at the Startek Team Lead Operations interview -

  1. How could you manage shrinkage and attrit...read more
  2. What is shrinkage attrition KPI KRA and how to handle t...read more
  3. General questions about ...read more

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Startek Team Lead Operations Interview Process

based on 7 interviews

Interview experience

3.7
  
Good
View more
Startek Team Lead Operations Salary
based on 500 salaries
₹1.1 L/yr - ₹7.2 L/yr
26% less than the average Team Lead Operations Salary in India
View more details

Startek Team Lead Operations Reviews and Ratings

based on 205 reviews

3.3/5

Rating in categories

2.8

Skill development

2.9

Work-life balance

2.8

Salary

3.2

Job security

3.0

Company culture

2.7

Promotions

2.9

Work satisfaction

Explore 205 Reviews and Ratings
Team Leader - Operations

Bangalore / Bengaluru

4-10 Yrs

₹ 3-6 LPA

Hiring For Team Leader - Operations

Chhindwara

2-4 Yrs

₹ 1.5-2.5 LPA

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