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Startek Team Lead Operations Interview Questions and Answers
Startek Team Lead Operations Interview Experiences
6 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
(2 Questions)
- Q1. Why do you want to join us?
- Ans.
I am passionate about leading teams and driving operational excellence.
Passionate about leading and motivating teams
Strong background in operations management
Excited about the opportunity to make a positive impact on the organization
- Q2. What are the changes you bring to the table?
Interview Preparation Tips
(2 Questions)
- Q1. Kpi and kra working culture
- Q2. People management
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.
(1 Question)
- Q1. Self introduction
(1 Question)
- Q1. General questions about bpo
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Dec 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Why you are leaving your last job and why i am selecting you.
- Q2. How could you achieve client target.
- Q3. How could you manage shrinkage and attrition
- Ans.
To manage shrinkage and attrition, focus on employee engagement, training and development, and creating a positive work environment.
Implement employee engagement initiatives such as recognition programs and team-building activities.
Provide regular training and development opportunities to enhance skills and career growth.
Create a positive work environment by promoting open communication, addressing concerns, and offeri...
Interview Preparation Tips
Startek interview questions for designations
I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What is shrinkage attrition KPI KRA and how to handle team
- Ans.
Shrinkage, attrition, KPI, and KRA are key metrics in operations management. Handling the team involves monitoring and improving these metrics.
Shrinkage refers to the time when employees are not productive due to breaks, meetings, etc.
Attrition is the rate at which employees leave the company.
KPI (Key Performance Indicator) is a metric used to measure the performance of the team.
KRA (Key Result Area) is a metric used t...
- Q2. Need to learn formula of shrinkage attrition and share previous experience
Interview Preparation Tips
Interview Questionnaire
3 Questions
- Q1. About my self, previous work experience
- Q2. Why do you want to join Aegis?
- Q3. Where do you want to see yourself after 1 year?
Team Lead Operations Jobs at Startek
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Interview questions from similar companies
I was interviewed in Apr 2017.
Interview Questionnaire
1 Question
- Q1. Work Experience and Salary expectation
Interview Preparation Tips
Experience: I told what I was asked
Tips: Nothing
Round: Ops Manager Round
Experience: Manages was busyin Game post asking my work experience
Tips: Nothing
I applied via Company Website and was interviewed before Sep 2021. There were 2 interview rounds.
(1 Question)
- Q1. Self introduction, Behavioral questions
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. People management, KPI's and KRA's, Formula for AHT, Shrinkage, Attrition and Occupancy, How to improve a bad player in team, People or Company and why ??
- Q2. When can I join at TECH M 😊
- Q3. NA
Interview Preparation Tips
Maintain Eye to Eye contact and think well prior shooting the answer.
I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.
(3 Questions)
- Q1. What is your overall experience?
- Q2. Why your are leaving the company?
- Q3. To learn new things.
Interview Preparation Tips
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Startek Team Lead Operations Interview Process
based on 7 interviews
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Startek Team Lead Operations Reviews and Ratings
based on 205 reviews
Rating in categories
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Senior Executive
2.2k
salaries
|  ₹0 L/yr - ₹0 L/yr |
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Customer Care Executive
1.6k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Operations Executive
1.6k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
1.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Support Executive
995
salaries
| ₹0 L/yr - ₹0 L/yr |
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