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based on 25.3k Reviews

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Concentrix Corporation Team Lead Operations Interview Questions and Answers

Updated 19 Jul 2024

Concentrix Corporation Team Lead Operations Interview Experiences

6 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What was the last conflict with your manager?

Interview Preparation Tips

Interview preparation tips for other job seekers - I didn't share any conflict as such.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic Computer Knowledge

Round 2 - Group Discussion 

Communication skills

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why you want to join the company?
  • Q2. What makes you a better and innovative leader

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thoroughly on your skills and mindset and keep sounding knowledge about the markets

Team Lead Operations Interview Questions Asked at Other Companies

asked in Delhivery
Q1. What was thr volume of shipment handled per day in previous desig ... read more
asked in iEnergizer
Q2. How do you calculate shrinkage and attrition ?
asked in Flipkart
Q3. Basic work flow of operation from IB(Inbound) to OB(Outbound)
asked in Flipkart
Q4. How to control attrition rate, your 5 years goals, achiements and ... read more
asked in Startek
Q5. How could you manage shrinkage and attrition
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why we select to you
  • Q2. What is your salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Good portal where people can identify there job

I applied via Referral and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Asked about self and carrer background
  • Q2. Asked for current CTC and expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and transparent and make your carrer with this organisation

Concentrix Corporation interview questions for designations

 Team Lead

 (10)

 Lead WFM

 (3)

 Lead Trainer

 (1)

 Sme, Team Leader

 (1)

 Operations Team Member

 (1)

 Production Team Lead Trainee

 (1)

 Team Member/Team Leader

 (1)

 Lead

 (1)

I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How would you manage BQ
  • Q2. RNI ACPT SBS

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident basic questions

I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Amcat test is now mandatory to pass.

Round 3 - Technical 

(2 Questions)

  • Q1. General technical questions and basics of peoples management
  • Q2. General questions on written and verbal communications.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and focus fist on Amcat test. Company is nice to work for.

Team Lead Operations Jobs at Concentrix Corporation

View all

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    Experienced operations professional with a proven track record of leading teams to success.

    • Over 5 years of experience in operations management

    • Strong leadership skills with a focus on team development

    • Implemented process improvements resulting in increased efficiency

    • Excellent communication and problem-solving abilities

  • Answered by AI
  • Q2. KIPs discussion
Round 2 - One-on-one 

(2 Questions)

  • Q1. Attrition and shrinkage explain
  • Ans. 

    Attrition and shrinkage are common terms used in operations management to explain the loss of employees and resources.

    • Attrition refers to the natural reduction in staff numbers due to resignations, retirements, or terminations.

    • Shrinkage refers to the loss of resources such as inventory, equipment, or funds due to theft, damage, or errors.

    • Both attrition and shrinkage can have a negative impact on operational efficiency ...

  • Answered by AI
  • Q2. Problem solving questions
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    Experienced operations professional with a proven track record in leading teams to success.

    • Over 5 years of experience in operations management

    • Strong leadership skills with a focus on team development

    • Implemented process improvements resulting in increased efficiency

    • Excellent communication and problem-solving abilities

  • Answered by AI
  • Q2. Explain BPO KPIs
  • Ans. 

    BPO KPIs are key performance indicators used to measure the success of operations in a business process outsourcing company.

    • BPO KPIs are metrics used to evaluate the performance of various operations within a BPO company.

    • Examples of BPO KPIs include average handle time, first call resolution rate, customer satisfaction score, and agent utilization rate.

    • These KPIs help BPO companies track and improve their operational e...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills checking and knowledge checking of BPO KPIs and TL also.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. About Myself and Experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Team Lead Operations Interview Questions & Answers

Foundever user image Jayeshkumar R Purohit

posted on 20 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General introduction
Round 3 - Behavioral 

(2 Questions)

  • Q1. Tell me about yourself!
  • Q2. What positive changes would you like to bring to the organization?
  • Ans. As a Team Leader in the BPO organization, I would like to implement several positive changes. Firstly, I'd focus on enhancing communication within the team and with clients, fostering a more transparent and collaborative environment. Additionally, I'd introduce ongoing training and skill development programs to ensure the team stays up-to-date with industry trends. Streamlining processes to increase efficiency, along w...
  • Answered by Jayeshkumar R Purohit

Interview Preparation Tips

Interview preparation tips for other job seekers - Effective and confident, Presentable impressive attitude, and knowledge of the roles and responsibilities.

I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Question framed on Maths And Health Insurance. Regarding Proc codes

Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction yourself then about education background
  • Q2. About your experience on your LOB and Value added Certificate courses and projects

Interview Preparation Tips

Interview preparation tips for other job seekers - Before applying go to company website and check about company's profile and go through Job Description shared through mail for your reference and work on those slides then coming to experience let you know what have you learnt from previous company and worked on any projects please include those for eye catching

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Team Lead Operations interview?
Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are Resume Shortlist, HR and Aptitude Test.
How to prepare for Concentrix Corporation Team Lead Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Customer Engagement, Business Services, Monitoring, Team Leading and Subject Matter Expertise.
What are the top questions asked in Concentrix Corporation Team Lead Operations interview?

Some of the top questions asked at the Concentrix Corporation Team Lead Operations interview -

  1. General technical questions and basics of peoples managem...read more
  2. General questions on written and verbal communicatio...read more
  3. Asked for current CTC and expectati...read more

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based on 5 Concentrix Corporation interviews
Referral
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40%
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20% candidates got the interview through other sources.
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Concentrix Corporation Team Lead Operations Salary
based on 597 salaries
₹2.6 L/yr - ₹10.8 L/yr
At par with the average Team Lead Operations Salary in India
View more details

Concentrix Corporation Team Lead Operations Reviews and Ratings

based on 140 reviews

3.9/5

Rating in categories

3.6

Skill development

3.8

Work-Life balance

3.4

Salary & Benefits

4.0

Job Security

3.7

Company culture

3.4

Promotions/Appraisal

3.6

Work Satisfaction

Explore 140 Reviews and Ratings
Team Leader, Operations

Thane

3-8 Yrs

Not Disclosed

Team Leader OPeration

Pune

2-4 Yrs

Not Disclosed

Team Leader Operations

Gurgaon / Gurugram

1-3 Yrs

Not Disclosed

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