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WNS Team Lead Operations Interview Questions and Answers

Updated 18 Aug 2023

4 interviews found

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Team Lead Operations Interview Questions

user image Anonymous

posted on 20 May 2023

Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before May 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Accounting questions

3

Technical Round (3 Questions)

  • Q1. Journal entries and experience
  • Q2. Walk in interview or reference is best
  • Q3. Depreciation journal entries

Interview Preparation Tips

Interview preparation tips for other job seekers - Look for walk in and grab the opportunity

Team Lead Operations Interview Questions

user image Anonymous

posted on 18 Aug 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Aug 2022.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

Details questions to know about your skills and knowledge.

3

Group Discussion Round

Check your knowledge about the job profile n communication skills.

4

HR Round (1 Question)

  • Q1. To know your thoughts and willingness to join the organisation
5

One-on-one Round (1 Question)

  • Q1. To know n judge yor confidence n skill

Team Lead Operations Interview Questions

user image PRATIK PATIL

posted on 27 Aug 2022

I applied via Recruitment Consulltant and was interviewed before Aug 2021.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Wns Pune does'nt have good management personnel they don't care about you.
Wns Mumbai Vikhroli was some what good in caring.

What people are saying about WNS

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Hi, I'm a Graphic designer with 1.5 years of experience.Please refer if you have an opening
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Team Lead Operations Interview Questions

user image Anonymous

posted on 19 Jul 2017

4 Interview Rounds

Interview Preparation Tips

Round: Resume Shortlist
Experience: They found my resume intersting
Tips: forwarded to next round

Round: Test
Experience: could found to difficult to make this round
Tips: I was not preapared for analytical reasoing
Duration: 30 minutes
Total Questions: 50

WNS interview questions for designations

 Team Lead

 (12)

 Associate - Team Lead

 (2)

 Associate Operations Lead

 (5)

 Record to Report Team Lead

 (1)

 Presentation Specialist

 (2)

 Senior Customer Service Representative

 (1)

 Call Center Manager

 (1)

 Backend Associate

 (1)

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Referral and was interviewed in Oct 2024.

2 Interview Rounds

1

One-on-one Round (3 Questions)

  • Q1. How to reduce attrition
  • Q2. How to control shrinkage
  • Q3. How to improve communication
2

One-on-one Round (2 Questions)

  • Q1. How to reduce error count
  • Q2. How to manage team
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Aug 2024.

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. KIPs discussion
2

One-on-one Round (2 Questions)

  • Q1. Attrition and shrinkage explain
  • Q2. Problem solving questions
3

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Explain BPO KPIs

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills checking and knowledge checking of BPO KPIs and TL also.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Sep 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. What is medical billing?
  • Q2. What you know about the job
2

Aptitude Test Round

Prefer some aptitude test

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. What was the last conflict with your manager?

Interview Preparation Tips

Interview preparation tips for other job seekers - I didn't share any conflict as such.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Nov 2023.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. About Myself and Experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Team Lead Operations Interview Questions

Foundever user image Jayeshkumar R Purohit

posted on 20 Aug 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Feb 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. General introduction
3

Behavioral Round (2 Questions)

  • Q1. Tell me about yourself!
  • Q2. What positive changes would you like to bring to the organization?

Interview Preparation Tips

Interview preparation tips for other job seekers - Effective and confident, Presentable impressive attitude, and knowledge of the roles and responsibilities.

WNS Interview FAQs

How many rounds are there in WNS Team Lead Operations interview?
WNS interview process usually has 3 rounds. The most common rounds in the WNS interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for WNS Team Lead Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are Mac Os, QBasic and Website.
What are the top questions asked in WNS Team Lead Operations interview?

Some of the top questions asked at the WNS Team Lead Operations interview -

  1. Walk in interview or reference is b...read more
  2. To know n judge yor confidence n sk...read more
  3. Journal entries and experie...read more

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People are getting interviews through

based on 3 WNS interviews
Referral
67%
33% candidates got the interview through other sources.
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
WNS Team Lead Operations Salary
based on 225 salaries
₹2 L/yr - ₹8.5 L/yr
15% less than the average Team Lead Operations Salary in India
View more details

WNS Team Lead Operations Reviews and Ratings

based on 42 reviews

3.6/5

Rating in categories

3.4

Skill development

3.5

Work-Life balance

3.5

Salary & Benefits

3.9

Job Security

3.2

Company culture

3.3

Promotions/Appraisal

3.2

Work Satisfaction

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