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Engaged Employer
Foundever
3.6
based on 2k Reviews
Video summary
Company Overview
Associated Companies
Company Locations
Working at Foundever
Company Summary
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital
Overall Rating
3.6/5
based on 2k reviews
On-Par
with industry average
Critically rated for
Promotions, Salary
Work Policy
Work from office
58% employees reported
Rotational Shift
54% employees reported
Flexible timing
59% employees reported
No travel
68% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
169 employees reported
Job/Soft skill training
128 employees reported
Cafeteria
122 employees reported
Health insurance
81 employees reported
View all benefits
About Foundever
Founded in1985 (40 yrs old)
India Employee Count5k-10k
Global Employee Count1 Lakh+
India HeadquartersMumbai, Maharashtra, India
Office Locations
Websitefoundever.com
Primary Industry
Other Industries
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View in video summary
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Go further with Foundever™ Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Mission: At Foundever™, we make things simple. Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed. Vision: Create Your Best Moments
Mission: "At Foundever™, we make things simple.
Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.
Vision: Create Your Best Moments
Brands of Sitel
BPO+
4.1
• 183 reviews
Consult in India
4.3
• 7 reviews
Foundever Ratings
based on 2k reviews
Overall Rating
3.6/5
How AmbitionBox ratings work?
5
831
4
459
3
277
2
112
1
277
Category Ratings
3.6
Job security
3.5
Company culture
3.5
Work-life balance
3.4
Skill development
3.4
Work satisfaction
3.1
Salary
2.9
Promotions
Foundever is rated 3.6 out of 5 stars on AmbitionBox, based on 2k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Foundever
based on 1.8k reviews
3.6
Rated by 645 Women
Rated 3.6 for Job security and 3.5 for Work-life balance
3.6
Rated by 1.2k Men
Rated 3.6 for Job security and 3.5 for Work-life balance
Work Policy at Foundever
based on 270 reviews in last 6 months
Work from office
58%
Hybrid
23%
Permanent work from home
19%
Foundever Reviews
Top mentions in Foundever Reviews
+ 5 more
Compare Foundever with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.6/5 based on 2k reviews | 3.7/5 based on 52.5k reviews | 3.9/5 based on 29.3k reviews | 3.8/5 based on 26.1k reviews |
Highly Rated for | No highly rated category | Job security | Skill development Work-life balance Job security | Job security |
Critically Rated for | Promotions Salary | Promotions Salary | No critically rated category | Promotions Salary |
Primary Work Policy | Work from office 58% employees reported | Hybrid 61% employees reported | Work from office 70% employees reported | Work from office 75% employees reported |
Rating by Women Employees | 3.6 Good rated by 645 women | 3.8 Good rated by 15k women | 3.7 Good rated by 8.9k women | 3.8 Good rated by 7.6k women |
Rating by Men Employees | 3.6 Good rated by 1.2k men | 3.7 Good rated by 35k men | 4.0 Good rated by 18.8k men | 3.8 Good rated by 17.2k men |
Job security | 3.6 Good | 3.8 Good | 3.8 Good | 4.0 Good |
View more
Foundever Salaries
Foundever salaries have received with an average score of 3.1 out of 5 by 2k employees.
Customer Service Professional
(745 salaries)
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₹1 L/yr - ₹5.5 L/yr
Customer Service Executive
(473 salaries)
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₹1.2 L/yr - ₹4.6 L/yr
Customer Service Representative
(386 salaries)
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₹1.4 L/yr - ₹4.2 L/yr
Customer Support Executive
(251 salaries)
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₹1.3 L/yr - ₹4.1 L/yr
Team Lead
(219 salaries)
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₹2.9 L/yr - ₹8.4 L/yr
Customer Service Associate
(212 salaries)
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₹1.2 L/yr - ₹5.2 L/yr
Technical Support Executive
(183 salaries)
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₹1.8 L/yr - ₹4.5 L/yr
Customer Support Professional
(155 salaries)
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₹1.5 L/yr - ₹4.3 L/yr
Customer Care Executive
(153 salaries)
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₹1.5 L/yr - ₹5.4 L/yr
Quality Analyst
(129 salaries)
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₹2 L/yr - ₹6 L/yr
Foundever Interview Questions
Interview questions by designation
Top Foundever interview questions and answers
Get interview-ready with top interview questions
Foundever Jobs
Popular Designations Foundever Hires for
Current Openings
Foundever Subsidiaries
TSC Global
4.5
• 35 reviews
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Foundever FAQs
When was Foundever founded?
Foundever was founded in 1985. The company has been operating for 40 years primarily in the BPO sector.
Where is the Foundever headquarters located?
Foundever is headquartered in Mumbai, Maharashtra. It operates in 4 cities such as Hyderabad / Secunderabad, Mumbai, Chennai, Gurgaon / Gurugram. To explore all the office locations, visit Foundever locations.
How many employees does Foundever have in India?
Foundever currently has more than 5,900+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Foundever based on the number of reviews submitted on AmbitionBox.
Does Foundever have good work-life balance?
Foundever has a Work-Life Balance Rating of 3.5 out of 5 based on 1,900+ employee reviews on AmbitionBox. 66% employees rated Foundever 4 or above, while 34% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Foundever work-life balance reviews for more details
Is Foundever good for career growth?
Career growth at Foundever is rated as poor, with a promotions and appraisal rating of 2.9. 34% employees rated Foundever 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Foundever promotions/appraisals reviews for more detailed insights.
What are the cons of working in Foundever?
Working at Foundever does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal and salary & benefits, based on 1,900+ employee reviews on AmbitionBox.
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