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Foundever Costumer Service Interview Questions and Answers

Updated 18 Jun 2024

2 interviews found

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Costumer Service Interview Questions

user image Anonymous

posted on 18 Jun 2024

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Campus Placement and was interviewed in May 2024.

4 Interview Rounds

1

Aptitude Test Round

Syllabus questions only MCQ type

2

Technical Round (3 Questions)

  • Q1. What's is diodes
  • Q2. What's is the pn junction
  • Q3. Why to the working of zener diodes
3

HR Round (3 Questions)

  • Q1. What is your name
  • Q2. Education fo the your
  • Q3. Skill releted questions
4

Case Study Round

कोणत्या सब्जेक्ट विषाई केस आहे त्याच्या निगडित विचार करून बोलावे लागतात आणि माहिती गोळा करुन correct decisions घ्यावा लागेल

Interview Preparation Tips

Topics to prepare for Foundever Costumer Service interview:
  • Diploma electronics engineering
  • C language
Interview preparation tips for other job seekers - सर third time interview देत आहे काही चुकी झाले असेल तर माफ करा आणि स्टेप पण चुकली असेल कदाचित

Costumer Service Interview Questions

user image Anonymous

posted on 29 Sep 2022

I applied via Naukri.com and was interviewed before Sep 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Questions was tell me about yourself? How you is favourite singer? Why do you applied for this job?
3

One-on-one Round (1 Question)

  • Q1. What skills do you have to improve customer service? What is difference between empathy and sympathy? Why there is gap?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, if you do not have answer for any technical question just say confidently if i get opportunity then i surely will work on it.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Apr 2024.

4 Interview Rounds

1

Aptitude Test Round

Aptitude test take by the hr

2

Technical Round (4 Questions)

  • Q1. Technical questions form hr
  • Q2. Why should we hire you Introduction
  • Q3. What do you known about teleperfomance
  • Q4. How do you handle coustomer
3

Technical Round (1 Question)

  • Q1. Why should we hire you
4

Coding Test Round

The final round is very easy

Interview Preparation Tips

Interview preparation tips for other job seekers - You should focus on your abilities and skills
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Coding Test Round

1. **Quantitative Aptitude:**
- Arithmetic (percentages, ratios, averages)
- Algebra (equations, inequalities)
- Geometry (shapes, area, volume)
- Data Interpretation (graphs, charts, tables)

2. **Logical Reasoning:**
- Pattern recognition
- Sequence and series
- Syllogisms
- Puzzles and arrangements

3. **Verbal Ability:**
- Reading comprehension
- Sentence correction
- Synonyms and antonyms
- Para jumbles

4. **Technical Skills (if applicable):**
- Specific to the job role (e.g., programming, finance, engineering principles)

#### Format
- **Question Type:** Multiple-choice questions (MCQs)
- **Sections:** Often divided into separate timed sections for each topic area

#### Scoring
- **Negative Marking:** Some tests may include negative marking for incorrect answers.
- **Adaptive Testing:** Some tests adjust the difficulty level based on the test-taker's performance.

#### Administration
- **Mode:** Online or paper-based
- **Proctoring:** May be invigilated live or through automated proctoring tools

#### Preparation Tips
- **Practice Tests:** Take practice tests to familiarize yourself with the format and question types.
- **Time Management:** Practice managing your time effectively during the test.
- **Review Fundamentals:** Brush up on basic math, logical reasoning, and grammar skills.

#### Customer Support
- **Availability:** Most testing companies provide customer support for technical issues and inquiries.
- **Contact Methods:** Support can typically be reached via email, phone, or live chat.
- **FAQ and Help Center:** Many providers offer an online FAQ and help center for common questions and troubleshooting.

By understanding these details, you can better prepare for an aptitude test and improve your chances of success.

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Aug 2024.

1 Interview Round

1

Telephonic Call Round (2 Questions)

  • Q1. Why you want this job..?
  • Q2. Have much time for this work..?

Interview Preparation Tips

Topics to prepare for Teleperformance Costumer Support interview:
  • Telephone Handling
Interview preparation tips for other job seekers - If want job
Thene you take a job
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Apr 2024.

4 Interview Rounds

1

Aptitude Test Round

Aptitude test take by the hr

2

Technical Round (4 Questions)

  • Q1. Technical questions form hr
  • Q2. Why should we hire you Introduction
  • Q3. What do you known about teleperfomance
  • Q4. How do you handle coustomer
3

Technical Round (1 Question)

  • Q1. Why should we hire you
4

Coding Test Round

The final round is very easy

Interview Preparation Tips

Interview preparation tips for other job seekers - You should focus on your abilities and skills
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Referral and was interviewed in Oct 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. What's your memorable day
  • Q3. Why we should hire you
  • Q4. Why do you join to this organization

Costumer Service Officer Interview Questions

TaskUs user image shivali khandelwal

posted on 3 Nov 2024

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Job Portal and was interviewed in May 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. What is your name
  • Q2. What experience so you have

Interview Preparation Tips

Interview preparation tips for other job seekers - I have a best experience and I have to relocate the place.

I applied via Walk-in and was interviewed in Jul 2022.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. They'll ask you about your work experience in brief and your CTC if you are experienced.
  • Q2. If you are fresher then they'll ask about yourself, studies and they you want to start your career with them.
2

Operation Round (2 Questions)

  • Q1. Manager will ask about yourself, your experience if any and majorly they will focus on your communication skills and proficiency in English.
  • Q2. Manager will ask you to write a paragraph on any topic of your choice so that they can check your grammar.

Interview Preparation Tips

Interview preparation tips for other job seekers - I had terrible experience there. Nothing is organised there. They took whole day to conduct interview if not satisfied then they'll call you next day and again waste your whole day. as I didn't find the HR and other staff cooperative. They were full of attitude. The HR who took my interview was very egoistic. Her name initials are K.S. They only want candidates to agree with their terms only. The environment was quite toxic. I was called for interview next day again as I was not shortlisted first day, then they let me wait for 6 hours and then called me for manager round. The manager was very unprofessional and rude who asked me very stupid questions, then told me that I was rejected. Fresher can join them as they want to start a career and may agree with given salary.

I applied via Walk-in and was interviewed in Nov 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Basicaly everyone checks how confident you are don't hasaite if some thing went wrong just go and ask if I am wrong then what is the right answer that will show a positive attitude

Foundever Interview FAQs

How many rounds are there in Foundever Costumer Service interview?
Foundever interview process usually has 3-4 rounds. The most common rounds in the Foundever interview process are HR, One-on-one Round and Aptitude Test.
What are the top questions asked in Foundever Costumer Service interview?

Some of the top questions asked at the Foundever Costumer Service interview -

  1. Why to the working of zener dio...read more
  2. What's is the pn junct...read more
  3. What's is dio...read more

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Foundever Costumer Service Salary
based on 4 salaries
₹2.5 L/yr - ₹3.2 L/yr
16% more than the average Costumer Service Salary in India
View more details

Foundever Costumer Service Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

4.0

Skill development

4.0

Work-Life balance

4.0

Salary & Benefits

3.0

Job Security

4.0

Company culture

4.0

Promotions/Appraisal

4.0

Work Satisfaction

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