8 Foundever Costumer Service Interview Questions & Answers | Complete Prep Guide 2025

Foundever Costumer Service Interview Experiences

2 interviews found

Costumer Service Interview Questions & Answers

Anonymous

posted on 18 Jun 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Campus Placement and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Aptitude Test

Syllabus questions only MCQ type

Round 2 - Technical

(3 Questions)

Q1. What's is diodes

Ans.

Diodes are electronic components that allow current to flow in one direction only.

Diodes are used to convert AC to DC in power supplies
They are also used in signal processing and logic circuits
Common types include rectifier diodes, zener diodes, and light-emitting diodes (LEDs)

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Q2. What's is the pn junction

Ans.

A pn junction is a boundary or interface between two types of semiconductor materials, p-type and n-type, creating a diode.

It is formed by joining a p-type semiconductor (which has an excess of positive charge carriers) with an n-type semiconductor (which has an excess of negative charge carriers).
The pn junction allows current to flow in one direction only, making it a key component in diodes and transistors.
When a vo...

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Q3. Why to the working of zener diodes

Ans.

Zener diodes are used to regulate voltage in electronic circuits by maintaining a constant voltage across the diode.

Zener diodes operate in the reverse-bias mode, allowing current to flow in the reverse direction when the voltage reaches the breakdown voltage.
They are commonly used in voltage regulator circuits to maintain a stable voltage output.
Zener diodes have a sharp breakdown voltage, making them useful for prote...

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Round 3 - HR

(3 Questions)

Q1. What is your name

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Q2. Education fo the your

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Q3. Skill releted questions

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Round 4 - Case Study

कोणत्या सब्जेक्ट विषाई केस आहे त्याच्या निगडित विचार करून बोलावे लागतात आणि माहिती गोळा करुन correct decisions घ्यावा लागेल

Interview Preparation Tips

Topics to prepare for Foundever Costumer Service interview:

Diploma electronics engineering
C language

Interview preparation tips for other job seekers - सर third time interview देत आहे काही चुकी झाले असेल तर माफ करा आणि स्टेप पण चुकली असेल कदाचित

Costumer Service Interview Questions & Answers

Anonymous

posted on 29 Sep 2022

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

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Round 2 - HR

(1 Question)

Q1. Questions was tell me about yourself? How you is favourite singer? Why do you applied for this job?

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. What skills do you have to improve customer service? What is difference between empathy and sympathy? Why there is gap?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, if you do not have answer for any technical question just say confidently if i get opportunity then i surely will work on it.

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

TCS

Anonymous

posted on 17 Aug 2022

I applied via Campus Placement and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - Aptitude Test

There ll b a 1hr test where you need to attend reasoning, paragraph, grammar etc

Round 2 - Group Discussion

They gave one topic which we need to discuss about n as i was selected on campus selection so 8-10 candidates were there in that gd

Round 3 - One-on-one

(1 Question)

Q1. Are you comfortable with night shift?

Ans. Yes, any shift tym ll be okay for me.

Answered Anonymously

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Round 4 - HR

(1 Question)

Q1. Salary discussion with candidate

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck n be confident .. Do not hesitate to ask if you have any sort of question in your mind

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 7 Sep 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

Customer Service Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 8 Dec 2017

Interview Questionnaire

1 Question

Q1. Basic questions like Name, Address, Birth date, qualification and work experience

Add your answer

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 22 Jun 2017

Interview Questionnaire

1 Question

Q1. About yourself

View 5 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 5 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire

5 Questions

Q1. Tell me about yourself

Ans. I introduced myself my education my family my ambition everything

Answered by Gayathri Kumar

Add your answer

Q2. Tell me about this product how will sell to the customer

Ans.

Our product is a versatile solution that meets the needs of customers in various ways.

Highlight the unique features and benefits of the product
Explain how it solves the customer's problem or meets their needs
Provide examples of how the product has helped other customers
Offer a demo or trial to let the customer experience the product firsthand

Answered by AI

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Q3. We can give a information about that product which is our choice

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Q4. Manager round will be there self introduction and what will u do if u get selected ? Will u be able to complete the targets?

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Q5. We should tell till u give chance to me I will do and we will achieve ur target what will be alloted

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence thats the main thing and don't be nervous when hr round or an manager round be confident thats importanat

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 18 Sep 2022

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR

Round 2 - Group Discussion

Tell me about your day.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is an easy interview, you just need to have some good communication skills.

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 8 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire

2 Questions

Q1. Tell me your most memorable journey!

Add your answer

Q2. Introduce your self

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Sit properly
Maintain eye contact
Listen them carefully
Don't give virtual answer,be honest and give direct answers

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 2 Feb 2020

I applied via Recruitment Consultant and was interviewed in Aug 2019. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. What do you know about customer care

Ans.

Customer care is the process of providing assistance and support to customers before, during, and after a purchase.

Customer care involves listening to customers and addressing their concerns
It includes providing information about products or services
Customer care also involves resolving complaints and issues in a timely and satisfactory manner
It can be provided through various channels such as phone, email, chat, or in...

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Q2. How was your experience in your last customer care call

Ans.

My experience in my last customer care call was positive.

The customer was frustrated at first, but I was able to calm them down and address their concerns.
I actively listened to the customer and showed empathy towards their situation.
I provided clear and concise information to the customer and offered solutions to their problem.
The customer thanked me for my help and ended the call on a positive note.

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Interview Preparation Tips

Interview preparation tips for other job seekers - When you prepare to go for a customer care executive interview always prepare for a mock call

Foundever Interview FAQs

How many rounds are there in Foundever Costumer Service interview?

Foundever interview process usually has 3-4 rounds. The most common rounds in the Foundever interview process are HR, Resume Shortlist and One-on-one Round.

What are the top questions asked in Foundever Costumer Service interview?

Some of the top questions asked at the Foundever Costumer Service interview -

Why to the working of zener dio...read more
What's is the pn junct...read more
What's is dio...read more

Customer Service Professional 754 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 492 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Representative 393 salaries	₹0 L/yr - ₹0 L/yr
Customer Support Executive 239 salaries	₹0 L/yr - ₹0 L/yr
Team Lead 219 salaries	₹0 L/yr - ₹0 L/yr

Foundever Costumer Service Interview Questions and Answers

Foundever Costumer Service Interview Experiences

2 interviews found

(3 Questions)

(3 Questions)

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(1 Question)

(1 Question)

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