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Foundever Costumer Service Interview Questions and Answers

Updated 18 Jun 2024

Foundever Costumer Service Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Syllabus questions only MCQ type

Round 2 - Technical 

(3 Questions)

  • Q1. What's is diodes
  • Ans. 

    Diodes are electronic components that allow current to flow in one direction only.

    • Diodes are used to convert AC to DC in power supplies

    • They are also used in signal processing and logic circuits

    • Common types include rectifier diodes, zener diodes, and light-emitting diodes (LEDs)

  • Answered by AI
  • Q2. What's is the pn junction
  • Ans. 

    A pn junction is a boundary or interface between two types of semiconductor materials, p-type and n-type, creating a diode.

    • It is formed by joining a p-type semiconductor (which has an excess of positive charge carriers) with an n-type semiconductor (which has an excess of negative charge carriers).

    • The pn junction allows current to flow in one direction only, making it a key component in diodes and transistors.

    • When a vo...

  • Answered by AI
  • Q3. Why to the working of zener diodes
  • Ans. 

    Zener diodes are used to regulate voltage in electronic circuits by maintaining a constant voltage across the diode.

    • Zener diodes operate in the reverse-bias mode, allowing current to flow in the reverse direction when the voltage reaches the breakdown voltage.

    • They are commonly used in voltage regulator circuits to maintain a stable voltage output.

    • Zener diodes have a sharp breakdown voltage, making them useful for prote...

  • Answered by AI
Round 3 - HR 

(3 Questions)

  • Q1. What is your name
  • Q2. Education fo the your
  • Q3. Skill releted questions
Round 4 - Case Study 

कोणत्या सब्जेक्ट विषाई केस आहे त्याच्या निगडित विचार करून बोलावे लागतात आणि माहिती गोळा करुन correct decisions घ्यावा लागेल

Interview Preparation Tips

Topics to prepare for Foundever Costumer Service interview:
  • Diploma electronics engineering
  • C language
Interview preparation tips for other job seekers - सर third time interview देत आहे काही चुकी झाले असेल तर माफ करा आणि स्टेप पण चुकली असेल कदाचित

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Questions was tell me about yourself? How you is favourite singer? Why do you applied for this job?
Round 3 - One-on-one 

(1 Question)

  • Q1. What skills do you have to improve customer service? What is difference between empathy and sympathy? Why there is gap?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, if you do not have answer for any technical question just say confidently if i get opportunity then i surely will work on it.

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Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

Interview Questionnaire 

1 Question

  • Q1. Basic questions like Name, Address, Birth date, qualification and work experience

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.


Interview Questionnaire 

1 Question

  • Q1. About yourself

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR 
Round 2 - Group Discussion 

Tell me about your day.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is an easy interview, you just need to have some good communication skills.

I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Basic que like tell me about yourself and why u want to join teleperformance?

Interview Preparation Tips

Interview preparation tips for other job seekers - basic questions were asked like what is customer service?
what is empathy?
views on women empowerment?
what are the importance of customer service and why it is necessary?

I applied via Walk-in and was interviewed before Oct 2020. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try giving answers with examples. Just be genuine. Don't be oversmart as people taking your interview are more smart then you.

I applied via Naukri.com and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell about yourself your current CTC and expectation
  • Q2. Tell about yourself your current CTC
  • Q3. Tell about your work profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place for work but job is not secure

I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. PI and Work Experience.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous Work experience.

Round: Operations
Experience: Was asked to talk with operations manager.

General Tips: Be honest and work efficiently . To the point.
Skills: Communication, Communication, Communication And Confidence, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week

Foundever Interview FAQs

How many rounds are there in Foundever Costumer Service interview?
Foundever interview process usually has 3-4 rounds. The most common rounds in the Foundever interview process are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in Foundever Costumer Service interview?

Some of the top questions asked at the Foundever Costumer Service interview -

  1. Why to the working of zener dio...read more
  2. What's is the pn junct...read more
  3. What's is dio...read more

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Foundever Costumer Service Interview Process

based on 1 interview

Interview experience

3
  
Average
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Foundever Costumer Service Salary
based on 4 salaries
₹2.5 L/yr - ₹3.2 L/yr
16% more than the average Costumer Service Salary in India
View more details

Foundever Costumer Service Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

4.0

Salary

3.0

Job security

4.0

Company culture

4.0

Promotions

4.0

Work satisfaction

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