10+ Foundever Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

Foundever Customer Care Executive Interview Experiences

5 interviews found

Customer Care Executive Interview Questions & Answers

bilal pasha

posted on 19 Oct 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(4 Questions)

Q1. Self introduction

Add your answer

Q2. Why customer service

Add your answer

Q3. Tell me more about sitel

Add your answer

Q4. Technical questions

Add your answer

Round 3 - Assignment

This round will be on teams meet

Round 4 - One-on-one

(1 Question)

Q1. Customer service question

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is go with flow be confident on yourself self don't be panic in front of hr give your best .

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 26 Oct 2024

Interview experience

Bad

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Tell me something about yourself

Add your answer

Q2. Voice and Accent Test

Add your answer

Round 2 - One-on-one

(2 Questions)

Q1. Voice and Accent round

Add your answer

Q2. Process Hr Round

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are Fresher then it good to join as the salary scale is very low Once you get the experience you need to find better opportunity as no salary growth and Full Politics of Manager and higher Management Only Favorite employees are Promoted and Deserving once are not Promoted. SURESH IYER at SITEL Mumbai is the Worst Manager 👨‍💼 with Full of Politics and Favoritism.

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 1 Jun 2022

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. Present your self.

Ans.

I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

5 years of experience in customer care
Strong communication and problem-solving skills
Empathetic and patient when dealing with customers
Ability to handle high-stress situations
Proficient in CRM software and ticketing systems

Answered by AI

Add your answer

Q2. Any incident explain in French language.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak fluently.

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 20 Mar 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. They will ask you the previous company work experience

Add your answer

Q2. What is your roles and responsibilities

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Employer is too good

Customer Care Executive Interview Questions & Answers

Arjuman Anjum

posted on 10 Aug 2017

Interview Preparation Tips

Round: Group Discussion
Duration: 5 minutes

College Name: S.V.P Jr college

Top trending discussions

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

TCS

Anonymous

posted on 17 Aug 2022

I applied via Campus Placement and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - Aptitude Test

There ll b a 1hr test where you need to attend reasoning, paragraph, grammar etc

Round 2 - Group Discussion

They gave one topic which we need to discuss about n as i was selected on campus selection so 8-10 candidates were there in that gd

Round 3 - One-on-one

(1 Question)

Q1. Are you comfortable with night shift?

Ans. Yes, any shift tym ll be okay for me.

Answered Anonymously

Add your answer

Round 4 - HR

(1 Question)

Q1. Salary discussion with candidate

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck n be confident .. Do not hesitate to ask if you have any sort of question in your mind

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 7 Sep 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 22 Jun 2017

Interview Questionnaire

1 Question

Q1. About yourself

View 5 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 5 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire

5 Questions

Q1. Tell me about yourself

Ans. I introduced myself my education my family my ambition everything

Answered by Gayathri Kumar

Add your answer

Q2. Tell me about this product how will sell to the customer

Ans.

Our product is a versatile solution that meets the needs of customers in various ways.

Highlight the unique features and benefits of the product
Explain how it solves the customer's problem or meets their needs
Provide examples of how the product has helped other customers
Offer a demo or trial to let the customer experience the product firsthand

Answered by AI

View 9 more answers

Q3. We can give a information about that product which is our choice

Add your answer

Q4. Manager round will be there self introduction and what will u do if u get selected ? Will u be able to complete the targets?

Add your answer

Q5. We should tell till u give chance to me I will do and we will achieve ur target what will be alloted

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence thats the main thing and don't be nervous when hr round or an manager round be confident thats importanat

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 18 Sep 2022

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR

Round 2 - Group Discussion

Tell me about your day.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is an easy interview, you just need to have some good communication skills.

Foundever Interview FAQs

How many rounds are there in Foundever Customer Care Executive interview?

Foundever interview process usually has 2 rounds. The most common rounds in the Foundever interview process are One-on-one Round, HR and Resume Shortlist.

How to prepare for Foundever Customer Care Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are International Voice Process, international bpo, voice process, Customer Service and Communication Skills.

What are the top questions asked in Foundever Customer Care Executive interview?

Some of the top questions asked at the Foundever Customer Care Executive interview -

Any incident explain in French langua...read more
Voice and Accent T...read more
Voice and Accent ro...read more

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Foundever Customer Care Executive Salary

based on 142 salaries

₹1.5 L/yr - ₹5.4 L/yr

16% more than the average Customer Care Executive Salary in India

View more details

Customer Care Executive Jobs at Foundever

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Mumbai

0-3 Yrs

₹ 0.5-3 LPA

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₹ 0.5-3 LPA

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