Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Foundever Team. If you also belong to the team, you can get access from here

Foundever Verified Tick

Compare button icon Compare button icon Compare
3.6

based on 2k Reviews

Play video Play video Video summary

Filter interviews by

Foundever Customer Care Executive Interview Questions and Answers

Updated 26 Oct 2024

Foundever Customer Care Executive Interview Experiences

5 interviews found

Customer Care Executive Interview Questions & Answers

user image bilal pasha

posted on 19 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Why customer service
    • Add your answer
  • Q3. Tell me more about sitel
    • Add your answer
  • Q4. Technical questions
    • Add your answer
Round 3 - Assignment 

This round will be on teams meet

Round 4 - One-on-one 

(1 Question)

  • Q1. Customer service question
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is go with flow be confident on yourself self don't be panic in front of hr give your best .

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 26 Oct 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. Voice and Accent Test
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Voice and Accent round
    • Add your answer
  • Q2. Process Hr Round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are Fresher then it good to join as the salary scale is very low Once you get the experience you need to find better opportunity as no salary growth and Full Politics of Manager and higher Management Only Favorite employees are Promoted and Deserving once are not Promoted. SURESH IYER at SITEL Mumbai is the Worst Manager 👨‍💼 with Full of Politics and Favoritism.

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
View answers (40)
asked in Teleperformance
Q2. Introduction Explain something in English What is customer care o ... read more
View answers (35)
asked in Concentrix Corporation
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
View answers (9)
asked in Teleperformance
Q4. Tell me about this product how will sell to the customer
View answers (10)
asked in Tech Mahindra
Q5. How will you handle irrated customers?
View answers (22)
View All

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 1 Jun 2022

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Present your self.
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Strong communication and problem-solving skills

    • Empathetic and patient when dealing with customers

    • Ability to handle high-stress situations

    • Proficient in CRM software and ticketing systems

    • Answered by AI
    Add your answer
  • Q2. Any incident explain in French language.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak fluently.

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 20 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. They will ask you the previous company work experience
    • Add your answer
  • Q2. What is your roles and responsibilities
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Employer is too good

Foundever interview questions for designations

 Customer Care Representative

 (2)

 Customer Care Associate

 (1)

 International Customer Care Executive

 (1)

 Non Voice Customer Care Executive

 (1)

 Customer Care and Sales Representative

 (1)

 Customer Executive

 (1)

 Customer Service Executive

 (13)

 Customer Support Executive

 (2)

Customer Care Executive Interview Questions & Answers

user image Arjuman Anjum

posted on 10 Aug 2017

Interview Preparation Tips

Round: Group Discussion
Duration: 5 minutes

College Name: S.V.P Jr college

Top trending discussions

View All
Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
Got a question about Foundever?
Ask anonymously on communities.

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 18 Sep 2022

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR 
Round 2 - Group Discussion 

Tell me about your day.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is an easy interview, you just need to have some good communication skills.

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 7 Sep 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 22 Jun 2017

Interview Questionnaire 

1 Question

  • Q1. About yourself
    • View 5 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Aritro Mukherji

posted on 24 Sep 2017

I appeared for an interview before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Are you fine to work in rotational shifts
  • Ans. 

    Yes, I am fine to work in rotational shifts as I understand the nature of the job requires flexibility.

    • I am comfortable with working in rotational shifts as I understand the importance of providing round-the-clock customer support.

    • I am willing to adapt my schedule to meet the needs of the company and customers.

    • I have previous experience working in rotational shifts and have successfully managed my time and workload in

    • Answered by AI
    Add your answer
  • Q2. Are you fine with split offs
  • Ans. 

    Yes, I am fine with split offs.

    • I am comfortable with handling multiple tasks at once.

    • I can prioritize and manage my time effectively.

    • I am adaptable and can quickly switch between tasks.

    • I have experience working in a fast-paced environment with split offs.

    • I am willing to learn and improve my skills to handle split offs better.

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 23 Aug 2017

I appeared for an interview in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • I have 5 years of experience in customer care roles

    • I am skilled in resolving customer issues and providing exceptional service

    • I am empathetic and dedicated to helping customers with their needs

    • Answered by AI
    View 8 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Introducing my self with family and qualification details

Skills: Communication
College Name: sheshadripuram first grade college
More about working at Foundever

Foundever Interview FAQs

How many rounds are there in Foundever Customer Care Executive interview?
Foundever interview process usually has 2 rounds. The most common rounds in the Foundever interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Foundever Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are International Voice Process, international bpo, voice process, Customer Service and Communication Skills.
What are the top questions asked in Foundever Customer Care Executive interview?

Some of the top questions asked at the Foundever Customer Care Executive interview -

  1. Any incident explain in French langua...read more
  2. Voice and Accent T...read more
  3. Voice and Accent ro...read more

Tell us how to improve this page.

Foundever Interviews By Designations

Interview Questions for Popular Designations

Foundever Customer Care Executive Interview Process

based on 10 interviews

Interview experience

4.2
  
Good
View more

Customer Care Executive Interview Questions from Similar Companies

Teleperformance Customer Care Executive Interview Questions
3.9
 • 180 Interviews
Tech Mahindra Customer Care Executive Interview Questions
3.5
 • 108 Interviews
iEnergizer Customer Care Executive Interview Questions
4.6
 • 98 Interviews
Conneqt Business Solutions Customer Care Executive Interview Questions
3.7
 • 58 Interviews
Alldigi Tech Customer Care Executive Interview Questions
4.0
 • 56 Interviews
Concentrix Corporation Customer Care Executive Interview Questions
3.8
 • 51 Interviews
Wipro Customer Care Executive Interview Questions
3.7
 • 13 Interviews
Genpact Customer Care Executive Interview Questions
3.8
 • 9 Interviews
Accenture Customer Care Executive Interview Questions
3.8
 • 9 Interviews
Maxicus Customer Care Executive Interview Questions
4.2
 • 9 Interviews
View all

Fast track your campus placements

Aditya Degree College, Kakinada Placement Questions
1 Interview
View all
Foundever Customer Care Executive Salary
based on 142 salaries
₹1.5 L/yr - ₹5.4 L/yr
14% more than the average Customer Care Executive Salary in India
View more details

Foundever Customer Care Executive Reviews and Ratings

based on 61 reviews

3.7/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.2

Salary

3.5

Job security

3.3

Company culture

2.8

Promotions

3.1

Work satisfaction

Explore 61 Reviews and Ratings
Customer Care Executive Jobs at Foundever
Customer Care Executive

Mumbai Suburban

0-5 Yrs

₹ 0.5-3 LPA

Customer Care Executive

Mumbai

0-3 Yrs

₹ 0.5-3 LPA

Customer Care Executive

Mumbai

0-3 Yrs

₹ 0.5-3 LPA

Explore more jobs
Foundever Salaries in India
Customer Service Professional
692 salaries
unlock blur

₹1 L/yr - ₹5.5 L/yr

Customer Service Executive
554 salaries
unlock blur

₹1 L/yr - ₹5 L/yr

Customer Service Representative
402 salaries
unlock blur

₹1.4 L/yr - ₹5 L/yr

Customer Support Executive
247 salaries
unlock blur

₹1.1 L/yr - ₹4.8 L/yr

Team Lead
233 salaries
unlock blur

₹1.8 L/yr - ₹9 L/yr

Explore more salaries
Compare Foundever with

Teleperformance

3.9
Compare

Concentrix Corporation

3.8
Compare

iEnergizer

4.6
Compare

WNS

3.4
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview