Foundever is rated
3.8 out of 5 stars on
AmbitionBox, based on 57 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Foundever is rated
3.8 out of 5 stars on
AmbitionBox, based on 57 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Foundever Customer Care Executive Reviews
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57 reviews found
Sort by:
Popular
Customer Care Executive in
Mumbai
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Only the ambience n canteen
Dislikes
Very bad
Customer Care Executive in
New Delhi
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 04 Oct 2024
Likes
I worked with the best people for all time
Dislikes
The promotion structure was all corrupted they only promote the people they like
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Apr 2024
Likes
I like the environment
Dislikes
There should be betterment in building structure because only one floor is for sitel
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Oct 2023
Likes
I respected LGBTQ people because they are beautiful the way they are originally. But in foundever everything is biased towards LGBTQ. I was having a severe ear pain it was a Saturday when I requestes to go home early I was still made to sit on call in that AC where the pain was unbearable I wanted to work in sitel with a better package but I was also fooled and I was taken advantage of my financial situation and gave me a less bracket which caused me more stress at time of no job after giving me one if I am not happy with the salary and if it is impacting my health like very severely....Read More
Dislikes
Nobody cares I was in pain people made me work in that pain which has caused me permanent deafness in my left ear. I am just poor to not take any action as such but it was very disturbing to work in a place like that.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 02 Jan 2024
Likes
No
Dislikes
No leave even when you're genuinely sick. Must work even on mandatory holidays and will make you fill out a declaration form that you're comming to work on your own consent and company is not forcing you to work on the mandatory holidays announced ny Government.
Work Details
Work related travel:This is a desk job.
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Foundever.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Jan 2024
Likes
Sitel is the leading business process outsourcing (BPO) call center provider
It's really a wonderful and amazing customer service experience here in sitel .
Dislikes
Nill
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
They need to work a lot and belive this is an honest decision i mad it for this company
Dislikes
Working environment
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Feb 2023
Likes
U can get good salary
Dislikes
No life work balance, so much work pressure,u can't take off for a single day even though you are sick, if u want to go to washroom so u have to ask for permission,they don't allow ur break time to u,u have to work according to TL.like a perp school children.work environment is WORST keep working without break.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Mumbai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 05 Dec 2023
Likes
Umm the support staff
Dislikes
Office politics
Work Details
Work policy:
Usually work from home if needed go to the office
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Chennai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 May 2023
Likes
Nothing, totally waste
Dislikes
Worst HR, they don't value the candidates time, it takes nearly 9 hrs to complete the interview. They Will tell us to come at 4 pm but they send us at 1 am, one of the worst interview process I have ever attend .please don't waste your time
Work Details
Work related travel:This is a desk job.
Customer Care Executive in
Chennai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Jun 2023
Likes
Good job security
Decent work life balance
Dislikes
Monotonicity
Targets
Customer Care Executive in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Aug 2023
Likes
Good envi, good team, salary,hike
Dislikes
Everything is just fine
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 May 2022
Likes
We can learn about work and there is an very supportive team leads and trainees.
Dislikes
Ntg
Work Details
Good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jul 2023
Likes
Good company to work
Dislikes
Nothing as such
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
CCE Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2021
Likes
Yes
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Care Executive in
Mumbai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Sep 2023
Likes
Working flexibility
Dislikes
The poor hiring and management
Customer Care Executive in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Feb 2023
Likes
Best experience and work satisfaction
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Jun 2019
Likes
Nice experience to work with the company.
Dislikes
Odd timings like US or UK shift
Work Details
Good
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Foundever's Customer Care Executives
Is Foundever a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 57 employee reviews, it's clear that most customer care executives have an average experience working at Foundever. Job Security holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.
Does Foundever pay their Customer Care Executives well?
According to AmbitionBox reviews, Foundever customer care executives rate their salary and benefits at 3.2 out of 5, based on 57 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Foundever's customer care executives salaries here and to read reviews specifically about salary and benefits at Foundever for customer care executives, click here.
How is the work culture at Foundever for Customer Care Executives?
Work culture at Foundever for customer care executives is rated 3.4 out of 5 by 57 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Foundever for customer care executives, click here.
How is the job security at Foundever for Customer Care Executives?
Based on 57 reviews on AmbitionBox, Foundever's customer care executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Foundever for customer care executives, click here.
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