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3.6

based on 2k Reviews

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Foundever Customer Service Representative Reviews

Updated 6 Mar, 2025
Overall Rating
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3.5/5
based on 92 reviews

Rating distribution

Category Ratings

3.5

Work-life balance

3.5

Skill development

3.5

Work satisfaction

3.4

Job security

3.2

Company culture

3.0

Salary

2.8

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What employees say about Foundever?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

44% employees reported

Rotational Shift

Rotational Shift

70% employees reported

Flexible timing

Flexible timing

58% employees reported

No travel

No travel

57% employees reported

View more detailed insights

Gender based rating

3.8
female

Rated by Women

34 reviews

3.3
male

Rated by Men

53 reviews

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Top Mentions in Foundever Customer Service Representative Reviews
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92 reviews found

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Read Foundever Customer Service Representative Reviews based on locations

3.7
 Hyderabad / Secunderabad

 (40)

3.6
 Mumbai

 (19)

4.0
 Chennai

 (6)

2.7
 Gurgaon / Gurugram

 (5)

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People also ask about Foundever's Customer Service Representatives

Is Foundever a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 92 employee reviews, it's clear that most customer service representatives have an average experience working at Foundever. Work-life balance holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about work-life balance and career growth on AmbitionBox.
Does Foundever pay their Customer Service Representatives well?
According to AmbitionBox reviews, Foundever customer service representatives rate their salary and benefits at 3.0 out of 5, based on 92 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Foundever's customer service representatives salaries here and to read reviews specifically about salary and benefits at Foundever for customer service representatives, click here .
How is the work culture at Foundever for Customer Service Representatives?
Work culture at Foundever for customer service representatives is rated 3.2 out of 5 by 92 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Foundever for customer service representatives, click here .
How is the job security at Foundever for Customer Service Representatives?
Based on 92 reviews on AmbitionBox, Foundever's customer service representatives rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Foundever. To read reviews about job security at Foundever for customer service representatives, click here .
Is work from home available to Customer Service Representatives at Foundever?
According to AmbitionBox, 12% of Foundever's customer service representatives work from home permanently, 44% work from the office, and 44% follow a hybrid model, based on 16 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.

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Foundever Customer Service Representative Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 92 Foundever reviews submitted by Foundever employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Foundever is the right company for you. 70% of employees reported the... working days at Foundever as Rotational Shift. 58% employees reported the work timings at Foundever as Flexible timing. Read more

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Foundever Office Photos
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Foundever Customer Service Representative Salary
based on 393 salaries
₹1.4 L/yr - ₹5 L/yr
8% less than the average Customer Service Representative Salary in India
View more details
Employee Benefits for Foundever Customer Service Representative
cab
Office cab/shuttle
3 total responses
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
meal
Cafeteria
5 total responses
+2 more benefits
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