Foundever is rated
3.8 out of 5 stars on
AmbitionBox, based on 57 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Foundever is rated
3.8 out of 5 stars on
AmbitionBox, based on 57 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Foundever Customer Care Executive Reviews
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57 reviews found
Sort by:
Popular
Customer Care Executive (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Nov 2023
Likes
Very friendly environment
Dislikes
I dont have any issue
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive (working remotely)
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 22 Jun 2023
Likes
Work from home and cab facility
Dislikes
Salary Packages and leave policy
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Everything ,support, team work, shift timings, team leader support, understanding
Work Details
Great
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Andheri
Health & Fitness Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 29 Jun 2022
Likes
I liked the working environment when I was at floor it was better then work from home
Dislikes
I will not answer these question because you don't want to know the truth please stop all these false survey if you don't want people to give you their feedback
Work Details
Until I was with my old process it was very great
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Chennai
BD / Pre Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 08 Nov 2021
Likes
Very great
Dislikes
No cons as of now, really good
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Gurgaon / Gurugram
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Apr 2021
Likes
Amazing work life,great incentive,good mentors,supportive manager Cool colleagues, great opportunities
Dislikes
Nothing
Work Details
Amazing
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Foundever.
Customer Care Executive in
Gurgaon / Gurugram
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 30 May 2022
Likes
It's a good company to start your carrier if you are joining a bpo.
Dislikes
Nothing much just sometimes u will feel like a machine.
Everything is best with sitel and I like to be in sitel.
Dislikes
Nothing
Work Details
Very good 👍 I enjoyed a lot in sitel.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Mumbai
IPRU Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 02 Jan 2021
Likes
Environment is very good but there floor support all are very rude no one is helpful
Dislikes
Support team are very rude
Work Details
Not good bcoz there is so much pressure from support
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgoan
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 13 Apr 2021
Likes
Ambience is great, location is great, people are very helpful
Dislikes
Management sucks, literally you have to beg for the holiday, then also they are not sure that they will give you the holiday or not. Team leader NIKHIL are hilarious, he want employees to work like a machine, he will put your name on the Over Time list without informing you.
Work Details
Everything is great, must join for an co-orporative experience.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Customer Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 10 Feb 2021
Likes
Good teammates
Dislikes
Job isn’t secure they just remove the employes without prior notice
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Nov 2021
Likes
Good company to work
Customer Care Executive
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Feb 2020
Likes
my teammates were very nice. They give very good training provided by the company along with the A.V so we can get clear picture about the work.Job security was good they provide us with lockers and access card,it was carreer oriented for me. and there was good team leading. It was very much knowledgeable experience working with the company.
Dislikes
I have not spend the longer time with the company so I dont have any dis likes
Work Details
I was working as a customer care executive .I was in domestic inbond process
icici prudential mutual fund,were i have to provide the information about the scheme were customer invest in the different schemes.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Mumbai
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 14 Feb 2022
Likes
environment
Dislikes
dob security
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Gurgaon / Gurugram
Trainline Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Jan 2021
Likes
Great experience
Dislikes
Nothing
Work Details
Amazing
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Jul 2020
Likes
None
Customer Care Executive in
Mumbai
General Insurance Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Feb 2019
Likes
NA
Dislikes
No comments
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Chandivali
501 Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Jan 2021
Likes
Everything management
Dislikes
Nothing
Work Details
Customer service
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
Customer Care Executive in
Hyderabad / Secunderabad
Earthlink customer support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Mar 2019
Likes
Very friendly Envairment.. 😍😘😍
Dislikes
Less salary
Work Details
Exciting... 😘
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Foundever's Customer Care Executives
Is Foundever a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 57 employee reviews, it's clear that most customer care executives have an average experience working at Foundever. Job Security holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.
Does Foundever pay their Customer Care Executives well?
According to AmbitionBox reviews, Foundever customer care executives rate their salary and benefits at 3.2 out of 5, based on 57 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Foundever's customer care executives salaries here and to read reviews specifically about salary and benefits at Foundever for customer care executives, click here.
How is the work culture at Foundever for Customer Care Executives?
Work culture at Foundever for customer care executives is rated 3.4 out of 5 by 57 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Foundever for customer care executives, click here.
How is the job security at Foundever for Customer Care Executives?
Based on 57 reviews on AmbitionBox, Foundever's customer care executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Foundever for customer care executives, click here.
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