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Genpact

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3.8

based on 31.7k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Genpact Customer Care Executive Reviews

Updated 3 Mar, 2025
Overall Rating
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4.4/5
based on 27 reviews

Rating distribution

Category Ratings

4.5

Job security

4.4

Company culture

4.4

Work-life balance

4.3

Salary

4.3

Skill development

4.3

Work satisfaction

4.1

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What employees say about Genpact?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

40% employees reported

Flexible timing

Flexible timing

55% employees reported

No travel

No travel

53% employees reported

View more detailed insights

Gender based rating

3.8
female

Rated by Women

9 reviews

4.7
male

Rated by Men

15 reviews

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Top Mentions in Genpact Customer Care Executive Reviews
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27 reviews found

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What people are saying about Genpact

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kyubi
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2w
works at
Genpact
Offer Letter Accenture
Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accentur... read more
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Top Genpact Customer Care Executive Interview Questions

asked in Customer Care Executive interview
Q1. What is a web browser ?
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asked in Customer Care Executive interview
Q2. Which type of rool to intrest
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Q3. what are your strenths
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asked in Customer Care Executive interview
Q4. What is a html?
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Read Genpact Customer Care Executive Reviews based on locations

4.3
 Hyderabad / Secunderabad

 (13)

4.9
 Gurgaon / Gurugram

 (6)

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More about working at Genpact
golden leaf award

#15 Best Mega Company - 2022

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#2 Best Mega IT/ITES Company - 2022

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#8 Best Mega Company - 2021

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People also ask about Genpact's Customer Care Executives

Is Genpact a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 27 employee reviews, it's clear that most customer care executives have a positive experience working at Genpact. Job security holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 4.1.
Does Genpact pay their Customer Care Executives well?
According to AmbitionBox reviews, Genpact customer care executives rate their salary and benefits at 4.3 out of 5, based on 27 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Genpact is generally seen as a place that values and rewards its workforce fairly. You can know more about Genpact's customer care executives salaries here
How is the work culture at Genpact for Customer Care Executives?
Work culture at Genpact for customer care executives is rated 4.4 out of 5 by 27 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Genpact. To read reviews specifically about work culture at Genpact for customer care executives, click here .
How is the job security at Genpact for Customer Care Executives?
Based on 27 reviews on AmbitionBox, Genpact's customer care executives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Genpact, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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Genpact Customer Care Executive Reviews by Locations

Genpact Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 27 Genpact reviews submitted by Genpact employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Genpact is the right company for you. 40% of employees reported the worki...ng days at Genpact as Rotational Shift. 55% employees reported the work timings at Genpact as Flexible timing. Read more
Genpact Office Photos
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Genpact Customer Care Executive Salary
based on 106 salaries
₹1 L/yr - ₹4.6 L/yr
10% more than the average Customer Care Executive Salary in India
View more details
Employee Benefits for Genpact Customer Care Executive
cab
Office cab/shuttle
4 total responses
freemeal
Free meal
3 total responses
joining
Joining bonus
3 total responses
relocation
Relocation bonus
3 total responses
+24 more benefits
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