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Genpact Customer Care Executive Hyderabad / Secunderabad Reviews

Updated 21 Mar, 2025
Overall Rating
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4.1/5
based on 14 reviews

Rating distribution

Category Ratings

4.5

Job security

4.2

Work-life balance

4.1

Company culture

3.9

Skill development

3.8

Salary

3.8

Work satisfaction

3.4

Promotions

What employees say about Genpact?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

60% employees reported

Flexible timing

Flexible timing

70% employees reported

No travel

No travel

71% employees reported

Gender based rating

3.8
female

Rated by Women

7 reviews

4.4
male

Rated by Men

7 reviews

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Top Mentions in Genpact Customer Care Executive Hyderabad / Secunderabad Reviews

14 reviews found

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People also ask about Genpact, Hyderabad / Secunderabad Customer Care Executives

Is Genpact, Hyderabad / Secunderabad a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 14 employee reviews, it's clear that most customer care executives have a positive experience working at Genpact, Hyderabad / Secunderabad. Job security holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.4.
Does Genpact, Hyderabad / Secunderabad pay their Customer Care Executives well?
According to AmbitionBox reviews, Genpact, Hyderabad / Secunderabad customer care executives rate their salary and benefits at 3.8 out of 5, based on 14 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Genpact, Hyderabad / Secunderabad's customer care executives salaries here .
How is the work culture at Genpact, Hyderabad / Secunderabad for Customer Care Executives?
Work culture at Genpact, Hyderabad / Secunderabad for customer care executives is rated 4.1 out of 5 by 14 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Genpact, Hyderabad / Secunderabad. To read reviews specifically about work culture at Genpact, Hyderabad / Secunderabad for customer care executives, click here .
How is the job security at Genpact, Hyderabad / Secunderabad for Customer Care Executives?
Based on 14 reviews on AmbitionBox, Genpact, Hyderabad / Secunderabad's customer care executives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Genpact, Hyderabad / Secunderabad, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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25% more than the average Customer Care Executive Salary in India
View more details
freemeal
Free meal
3 total responses
retirement
Retirement benefits
2 total responses
cab
Office cab/shuttle
2 total responses
stock
Stock options
2 total responses
+22 more benefits
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